Doug Miller | Oct 14, 2019
Anne Kelleher | Dec 17, 2021
Is west Babylon cablevision open on Sunday. My cable box wont work
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my cable box went blank and I need a new one...do I just bring the old one in with my remote and get a new one at this location?
A Google User | Oct 13, 2020
Margaret Delia | Oct 13, 2020
They are not taking equipment back in person. They will tell you to mail it back
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Francine Assande | Oct 13, 2020
Humberto Tavarez | Oct 13, 2020
I dont know but the one in rte 109 lindenhurst is open they will help you to
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Does this office have a drop box for a cable I don't need
Maryann Muniz | Oct 13, 2020
Arthur Lord | Oct 13, 2020
No
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How can I exchange a cable box
Dain Huber | Oct 13, 2020
John Mazz | Oct 13, 2020
I was there last week and they had no equipment in the store. They said we have to call and have them mail to us.
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Can I get a ROUTER at the store?
Rosemary Holland | Oct 13, 2020
sherrygay swazey | Oct 13, 2020
Yea
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Linda Koerner Pargament | Oct 14, 2019
Jeffery Vitkun | Oct 14, 2019
Yes you can. Have done it many times.
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How do I get a new remote for my cable box. I have a new box. My dog ate the remote
Michelle D'Amprisi | Jan 16, 2022
ANGIE KOHLHEPP | Jan 16, 2022
Go to the Optimum store with your old remote & request a replacement.
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Is there a cable issue in Farmingdale. NY?
Wanda Zurlo | Oct 13, 2021
James Grossman | Nov 17, 2021
no info
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can i get a new remote
Phyllis Frank | Oct 13, 2021
jason trompeter | Oct 13, 2021
Yes.
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what time is the optimum store in Lindenhurst open until today 12/31
Janine Campanelli | Oct 13, 2021
Lisa Breen | Oct 13, 2021
Approximately 6pm, they said it may differ
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I have 5g WiFi service with Altice. Is there a way for me to manually set router to 2.4g service to install smart plugs?
Richard Hass | Oct 13, 2021
Lego | Oct 13, 2021
The router has to be dual band for older devices to work
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is this location open
Dean Mauro | Oct 13, 2021
Kimberly Bufford | Oct 13, 2021
It should be till 6pm
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Can I exchange a box at this point in time?
Leo Morma | Oct 13, 2020
Kimberly Bufford | Oct 13, 2020
Yes you can go into the optimum store in lindenhurst on route 109 and if there is a problem with the box and exchange it for a new one
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Maryann Muniz | Oct 13, 2020
Janelle Winn | Oct 13, 2020
Yes,u can
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My remote no longer works. Can one be sent to me?
Eileen’s DeStasio | Oct 13, 2020
Emmanuela Joffre | Oct 13, 2020
Yes.. call and make the request . Or go to a store.
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Joan Cavaco | Oct 13, 2020
Los Tio Taxi services | Oct 13, 2020
Yes
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Debora Mahler | Oct 13, 2020
Humberto Tavarez | Oct 13, 2020
Just take to the office
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Trying to downgrade my service and cancel some channels. Phone has you waiting for hours and you cant get anybody online. Can I downgrade my service in a store if I have my account number?
Al Marrazzo | Oct 13, 2020
Cesar Rodriguez | Oct 13, 2020
Yes
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where can i return equipment and get a new wifi modem
Gerald Sandler | Oct 13, 2020
Jeanine Johnson | Oct 13, 2020
I tried returning my equipment to this location and was turned around at the door and advised to take a picture of the sign which indicates A Web page with instructions on how to mail in your equipment
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Kevin Ireland | Oct 13, 2020
Juliet Feeley | Oct 13, 2020
Yes...bring it in and the optimum staff will help you.
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dan schillow | Oct 13, 2020
Shiryl Dean | Oct 13, 2020
Yes for the old Optimum equipment, no for the new Altice equipment.
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Todd Brunengraber | Oct 13, 2020
Nick Giglio | Oct 13, 2020
Go on line and start a new chat
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Anjay Ennis | Oct 14, 2019
Dawn Miller | Oct 14, 2019
May need new box or tech to come look at it
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can i pick up new router without dropping off old one first
Ellen DeNicola | Oct 14, 2019
Meltona Bryant | Oct 14, 2019
I suppose you can as long as you return the old one or thell charge you for the equipment if not retturned
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John Meyers | Oct 14, 2018
Hugh Gigante | Oct 14, 2018
They don't provide free anything.
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Kim Muhammad-Morgan | Oct 14, 2018
Kathryn Demarco | Oct 14, 2018
I think Verizon has really gone down hill in the service as well as customer in store service and there plan prices are ridiculous
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Is the store open Saturday and until what time
Kim Muhammad-Morgan | Oct 14, 2018
Chris Pags | Oct 14, 2018
Yes. Varies by location. Details at Optimum website.
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