Mountain Shadows

Category: Apartment complex in Salt Lake City, Utah

Address: 3825 S 700 W, Salt Lake City, UT 84119, USA

Phone: +18012630777

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–4PM

Reviews

Ryan Pitkin

Jul 18, 2022

First it took a year and a half to have some guy finally come just look at it and tell me he was going to be back the next day. I didn't see a repair man for another couple months. When the finally started work it was fast, but sloppily put back together. Damage to my walls was hardly finished and my doorknob is still broken which they said they come back in an hour and replace it. I haven't seen anyone for weeks now. I'm taking pictures of the repairs so u can't charge me at the end of the lease. And I'm calling the Bureau of better businesses(BBB) to report this complete neglect for my safety for over a year with a broken front door. Could u sleep at night for a year knowing your door can be just barley pushed in? Unacceptable!

Habon Hajira

Jun 24, 2022

AWFUL .AWFUL,AWFUl I would never. recommend these Apartments Worst WORSt they add up fees ever month extra fines if you are late with your check it’s couple $200-$300 fine. I would have never ever leased theses apartments but moving from another country this place was sure easy to get and they lease people fast and IRC hold the apartment for us and had to sign the lease because we just got moved into the USA. The management here are liars and they lie about they policies and everything for they own benefit . Speaking to several neighbors here and they were all complaining about cockroaches. Thankfully we lived here for a year and broke our lease because it was getting too much with maintenance not fixing things and the management being rude and adding up fees . Anyone who moved here with their own will definitely suffer. Living here had made our lives harder. they get away with many stuff can’t believe they are still leasing

Kevin Crossley

Mar 4, 2022

It took 7 months to put in a new shower head in. 10 months so far and that same bathroom still needs the sink and the sheetrock replaced because of mold. This is one problem out of over 30 that has taken over one month to complete in the 10 years we have lived here.

Jessica Mackey

Oct 17, 2021

Worst apartment complex ever. The management is disrespectful and very opinionated. They are very unprofessional and judgemental. I am a single mother of 5 kids and one of the managers thinks that she can compare her life to mine. She acts like she is better than everyone. When it comes to getting things fixed it takes forever. I went 2 months with no AC. The pipes leak and the apartments have mold, bed bugs and cockroaches. Stay far away from these apartments. I was planning on breaking my lease but the filed an eviction on false accusations. Now I have to prove my incense.

Thanks! Your review is awaiting moderation.

Questions & Answers

How quickly does maintenance address any issues in apartments once request has been made by tenant. Especially for urgently needed fixes?

Kim Page | Apr 15, 2018
Paul Beasley | Apr 16, 2018

Maintenance comes same day for emergencies, or within 1-2 day for non-emergencies. Hope this helps!

Read More

I put a 300 $ refundable deposit down to hold the apartment for me. I was denied and they still havent gave it back to me they told me 7-10 days. No body answers the phone and it's been four weeks?

Jory Bailey | Apr 14, 2020
Tounge Passion | Apr 15, 2020

Come dowm to the office and talk to Amanda or Jenny if that doesn't work go to or call the county assessor and find out who owns the property and contact them sorry for your inconvenience please have a nice day

Do you guys ever have security for these apartments? I've heard parties fight all weekends ever since we moved in Jan. Then as of 04/05/2019 at 4am I heard basketball I also I have work at 8.

Laurosa Collins | Apr 14, 2020
Mountain Shadows (Owner) | Apr 15, 2020

Hello, we have a courtesy patrol that comes through a few times per night. Thanks!

Yeah okay and who was it that responded to my comment? I’d love to speak to your directly

Shaelyn Wittke | Apr 14, 2020
Mountain Shadows (Owner) | Apr 15, 2020

Hello, we available in the office Mon-Fri from 9-6 and Saturday from 10-4 if you would like to come on by. Thanks!

Is there pool still open

Erica Perkins | Apr 14, 2020
Mountain Shadows (Owner) | Apr 15, 2020

Our pool will open up on Memorial Day and close on Labor Day. Thanks!

What should be done with all the cockroaches that swarm the entire appartment

Travis Cook | Apr 14, 2020
Mountain Shadows (Owner) | Apr 15, 2020

Hello, please contact our office to discuss and we would be happy to help! Thanks!

Is this closer to cottonwood high school then 330 sunset ave?

Shambree Sims | Apr 14, 2020
Mountain Shadows (Owner) | Apr 15, 2020

This is not near Cottonwood High School, it is on 700 West and 3900 South.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places