NM Human Services Department

Category: Social services organization in Albuquerque, New Mexico

Address: 1711 Randolph Rd SE, Albuquerque, NM 87106, USA

Phone: +15053832600

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–7PM

Reviews

Christine Laing

Oct 8, 2022

Took my son for replacement card, it was issued and he was done in 30 minutes, much better than I remember it used to be when it would take a full day just to get seen.

Wendy Fulkerson

Oct 5, 2022

Ridiculous that's all I can say.

Melissa Valencia

Sep 12, 2022

I had the best experience with the Social worker representative that assisted me. I had no issues or problems. She was very helpful and answered all my questions and also very patient.

Juana Torivio

Jul 14, 2022

**UPDATE** Your lobby hours of operation across the board at ALL LOCATIONS! They are all over the place... some say till 12, 4:30, 7pm...

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Questions & Answers

What documents do I need to apply for food stamps

OSCAR GANDARILLA | Oct 13, 2018
Joni Cayaditto | Oct 13, 2018

General Assistant

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If you get general assistance do you have to file for taxes

L W | Oct 13, 2019
Rory Calhoun | Oct 13, 2019

SNAP does not count as income, therefore you don't have to file taxes. However, Cash - (GA) General Assistance and TANF do count as income and so you should recieve tax paperwork from the office at the end of the year.

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I have a friend who has been given 2-4 weeks to live, he is dying of cancer. We can not find a hospice company that will help him, he does need 24 hour care. How do we find someone who will help us get 24 hour care for him?

Carrie Walker | Oct 12, 2021
joanne Lopez | Oct 12, 2021

Go to human services and start there.

In search of a lawyer

Zulema Guzman | Oct 13, 2019
Teresa Pijoan | Oct 13, 2019

No, this is poor government insurances.

What is the fax numer?

Jimmy Santiago | Oct 13, 2019
Tammy Christine VenusOne | Oct 13, 2019

Isds New Mexico Income Support Division fax number " is what you say into your Google search bar.

What do you need to apply for general assistance

michelle S. Rimbert | Oct 13, 2019
Teresa Pijoan | Oct 13, 2019

Best to go in at Randolf. Your birth certificate, 3 bills with your current address, soc sec card and a patient smile. Need birth certificate of all those involved & any other gov papers. Trust in yourself, be brave & strong, you can do this with thoughtful people there. Life works if you are working with the system. Good luck!

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if you move out of county does your EBT benefit change

Felicia Davis | Apr 15, 2022
Rory Calhoun | Apr 15, 2022

No, the county you live in has no affect on benefits. If you move out of state you will need to close your NM case and re-apply in your new state of residence.

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If you need a Greyhound bus ticket,will they help in getting one for you,?

Toby Swan | Oct 12, 2021
lyn worley | Oct 12, 2021

As a general rule no but the best thing to do is call the call center or contact the local office to get information based on your specific circumstances and need.

Is this office able to give me a replacement ebt card the same day?

Chris Latone | Oct 12, 2021
John Romero | Oct 12, 2021

Yes but you have to call Earley

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What if I am in a RV full time and no address which makes getting a job VERY difficult and I am running out of time and money

Mike Beacham | Oct 12, 2020
Toby Oldaker | Oct 12, 2020

As William Wallace asked if you have an address you get mail at you can get food stamps. Also you can use St. Martin's hospitality center as an address. They allow may homeless to use that as their mailing address. Also if you are Native you can use the Native American place on Texas and Zuni. But also as he stated they do give stamps to the homeless. They do have job, or school requirements that would have to be met after I believe it is 6 months. One of the requirements is to at least go job hunting and put in some applications. Not hard to do. If your on disability you are exempt from any and all work requirements if not they also except volunteering as work. I hope this helps.

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If you are seperated from your husband can you apply for benefits

Ssus70 Berry | Oct 13, 2019
Teresa Pijoan | Oct 13, 2019

Situation needs to be reviewed by social worker. Go, find out, you may find just what you need!

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Why wouldn't you be able to switch mco's at this certain time like if your with western sky health care coverage and you want to switch to Blue cross blue shield.

Mason Duggin | Oct 13, 2019
Rory Calhoun | Oct 13, 2019

Once approved for Medicaid you have 90 days to switch MCO's. After that you are locked in until the time of your annual recertification.

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What is their email

Ralph Yuh | Oct 13, 2019
Rory Calhoun | Oct 13, 2019

No email.

How do I add my goddaughter to my food stamps

Raymond Gonzales | Oct 13, 2019
William Wallace | Oct 13, 2019

If she is not already active on a different case you'll just need to submit the ISD 109 Change Report indicating she is in the household. You can also just submit a new application with everyone in the household on it. If she IS already active on a different case you would need a written statement from the head of that case giving the office permission to have her removed from that case and added to your case, or you can submit other proofs showing that you have majority custody of her, at least 51%. This is best done with a court order or proof from CYFD.

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I am trying to apply for medicaid what documents will I be needing?

Nathesha Gregory | Oct 13, 2018
Elizabeth Simms | Oct 13, 2018

Birth certificate, social security card, or passport. Pay stubs at least two most current. Don't forget to have your current address and phone number handy as well.

What documents do you need to apply for food stamps

andrea Juarez | Oct 13, 2018
Elizabeth Hamby | Oct 13, 2018

You will also need check stubs or proof of unmployment, utility bills lease agreement or agreement to pay friends or relatives rent. If you are applying for cash you will need same items if you can only do limited participation required monthly hours medical records indicating that you can only work X number of hours.

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