Address: 531 St Johns Rd, Newport News, VA 23602, USA
Phone: +17578426214
David Blanchet
Clean rooms with good appliances. Room temperature was easy to control.
Abiodun Oye
I LOVE the Marriott brand hotels. they are my first option for any hotel because of the staff, cleanliness and if available breakfast options. I love staying at the Residence Inn when I'm with my kids because of the size of the room. my stay at this particular hotel was TERRIBLE!!.. I would have rather stayed at the Holiday Inn than this hotel. 1. the breakfast options were terrible. nothing was fresh. food was in a bag and heated. no toast or bagel options. I have stayed at the Staybridge and there was a variety of food options. I was very disappointed. 2. I know I booked for 2 days but I have 4 kids under the age of 5 and I requested if they could please help us tidy the room and all I got was NO with no explanation. the front desk staff was very unfriendly and unwelcoming. I will never stay at this location or recommend it.
Michele BOWLES
Thought my reservation for one night had been canceled by member of the front desk and I would get refund since Mother was ill. But Denise (manager) indicated that NO refunds would ever be given and that he had no right to give one on the cancelation. Very unprofessional. Will never stay with Residence Inn by Marriott again and will no longer use Hotels.com.
Michael Callahan
This place is Nice! It is much better than All the Other hotels in the area. It's Clean, The Staff are Friendly, and they are very Helpful. They have an awesome Free Breakfast Too!
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