Hilton Garden Inn Newport News

alessandro piazza

Great little hotel for travelers Clean And the staffing is amazing Great customer service and everyone is friendly and helpful. Someone started smoking in the room next to mine at some point, But that’s about it. The fitness room is small but has free weights 2 treadmills, an elliptical, one cycling machine and pulley multi-areas weight machine.

LaShone Gregory

Ryan at the front desk made my experience great! He was excellent in his customer service skills and engaging as well. Definitely be back to this hotel.

Verified Hotel Guest

Positive: Location. Large clean comfortable room and accommodating staff. I was surprised there was a charge for breakfast but it was not unduly priced at $11 per person for a made to order meal. Negative: There was nothing to dislike about this facility.

Patrick

Positive: The staff was excellent and quickly resolved an issue with my reservation/payment. Negative: The third floor corridor smelled like marijuana on Saturday evening when we returned to the hotel from being out. I would recommend staff walk the corridors periodically throughout the evening as they are able.