Care1st Health Plan of Arizona

Category: Health insurance agency in Phoenix, Arizona

Address: 2355 E Camelback Rd, Phoenix, AZ 85016, USA

Phone: +16027781800

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Tammie Murray

Aug 3, 2022

I have never seen such a mess in the health care industry before. The lack of communication between Care 1st and the third party authorization department Turning Point, is unbelievable. They do not have their members health and well being on the top of there list. They spend way to much time passing the buck between them. The supervisors I have spoken with, have failed at there job. I have spent to much valuable time baby sitting an authorization that should have been a cut and dry situation. Now 3 weeks out, it has still not been approved or denied. Ridiculous! These entities really need a major overhaul.

Ethan B

Nov 5, 2021

Absolute nightmare insurance, the negative reviews are real stay away. Been waiting for them to approve a simple MRI for months now, they also wont let me get one single prescription for eye drops. Total joke.

Tanner Barnett

Feb 5, 2021

Asked my Doctor for a refferal to a local specialist Care 1St decided that local means not in Surprise but 35 miles away. What a joke.

Neida Romero

Nov 13, 2020

Bad attention with the transport service they tell you that they already send it and it is a lie they no longer answer the phones

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I go about receiving another Care 1st AHCCCS card. I lost mine and I need help on this matter

Rose Rodriguez-Smith | Oct 13, 2018
Alex dlv | Oct 13, 2019

Contact the member services number found on the website, www.care1staz.com. Any member services associate will be happy to assist you with getting another card

In the letter you geniuses sent me it said there is a list of pharmacys I can use, so where the hell is it?

Walter Kleineschay | Oct 13, 2018
Alex dlv | Oct 13, 2019

A list of contracted pharmacies can be found on the Care1st website www.care1staz.com or any member services representative would be happy to help you find contracted a contracted pharmacy near you.

Read More

Will my care1st health plan pay for flu shot

angela Denney -Osterman | Oct 12, 2021
Melissa Moreland | Oct 12, 2021

Yes

Does Care First provide rides to appointments in Phoenix?

Cathy Kilmer | Oct 13, 2019
Tina Smithson | Oct 12, 2020

I am not seeing any answers

Do you have to use the dr they assign

Karen White | Oct 13, 2019
Diana N | Oct 13, 2019

They have a network of doctors and specialists to choose from.

Is mental health services covered? There is ZERO info for it, only behavioral health..

Cedar Wood | Oct 13, 2019
Erin Weems | Oct 13, 2019

Behavioral health is the same as mental health....

Where can members get a Shingles vaccine near the Kingman area ?

Jandolin Marks | Oct 13, 2019
Kim Gathings | Oct 13, 2019

Ask your primary care physician of he or she is in the Kingman area. Or call Care 1st customer service.

Can a person carry a medical marajuana card while having care 1st insurance?

Lee Cooper | Oct 13, 2019
Alex dlv | Oct 13, 2019

To enroll in Care1st, you have to be enrolled in AHCCCS. Care1st cant disenroll you from AHCCCS for any reason. Doctor's may refuse to treat you because of marajuana use but Care1st (or any AHCCCS plan) can't do anything about that.

Do they cover infertility treatments?

Valeria (Lala) | Oct 13, 2019
Jeff Gishkin | Oct 13, 2019

Ahcccs plans do not cover infertility treatment

If your not eligible anymore can you pay for insurance to keep plan Thanks

robloxfan roblox | Oct 13, 2019
Alex dlv | Oct 13, 2019

Care1st is a Medicare and Medicaid contractor. CMS (Medicare) and the state of Arizona (Medicaid) determine whom is eligible. Unfortunately if CMS and or Arizona determine that you are not eligible, you will not be unable to continue coverage through Care1st.

i live in yavapai county (prescott az) looking to get my flu shot. local frys and safeway wont take my insurance. could you tell me who will ? Thank you!!!

Michelle McLaughlin | Oct 13, 2019
Mystery C | Oct 13, 2019

Only your pcp can do it. I've been struggling to get mine

Read More

Noticed in your letter that for Lab Device you use Sonora Quest. Never heard of that one. Around here we have Lab Corp. Will you accept them?

Debbie Murphy | Oct 13, 2018
Lio Galaviz | Oct 13, 2018

We have our contract with Sonora Quest. There are many Sonora Quest locations. You can Google them or you may also call member services for assistance.

My child needs a behaviour coach how do I find one

Wanda Plunkett | Oct 13, 2018
Marissa Jaeger | Oct 13, 2018

Ask your pcp or call the behavior health number on the back of your insurance card

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places