Alamo Rent A Car

Category: Car rental agency in Philadelphia, Pennsylvania

Address: 1 Arrivals Rd, Philadelphia, PA 19153, USA

Phone: +18333383323

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

brenda bentz

Sep 28, 2022

Great easy experience. We got there to pick up car because we did online check in. Could not find our car at first went to outside desk and showed our check in information. Gentleman went and got the car we rented and off we went. Only bad thing was the late charge, was an hour late and charged an extra $120.

Don Hespell

Sep 22, 2022

Lowest price available, but still too high. I gassed up myself, but still had a lengthy ride to the airport, so I was dinged for another 2 gallons at a ridiculously high price.

Tonya Brooks

Sep 14, 2022

I absolutely live their customer service. They will take care of you and the process is very quick.

Ankit Patel

Sep 14, 2022

The shuttle ride from PHL to the car rental area was very quick and easy. The only good thing about our car rental experience. When we arrived at the Alamo Service Center at approximately 12:30 am no one was there. It was one long line where someone from Enterprise Car Rental assisted you. I used the Kiosk, but by the time you're done using the Kiosk and answering 'NO' multiple times, it was our turn at the service counter. Needless to say this process took about 45 minutes. Then we walked right outside the glass doors to wait in another long line to get your vehicle. You had to wait for an attendant to come assist you with your vehicle. In other car rental lots you have an assigned number and you walk to that number to get your vehicle. This was not the case here at PHL. We waited for another 25 minutes and I finally started to walk around the lot looking for someone. That attendant said that we'd have to wait for a full size vehicle to be brought out from the back. I explained to him that we have 2 kids and we've been here for nearly an hour. He then said that you can get in any vehicle. We ended getting an SUV. After loading up the luggage and getting our kids inside and I started the vehicle, it smelled. The vehicle was dirty and not pleasant. We were all so exhausted that we just dealt with it and proceeded to the check out area. This was not the car rental experience that I had imagined, especially past 1 am in the morning.

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Questions & Answers

Do you take debit cards

Rosie Sings | Oct 12, 2017
LoudLaura Carlson | Oct 12, 2018

Yes if returning to same location only with round trip air

I am renting a BMW X3 from Philadelphia airport 12/26 will it be all wheel drive?

Gordon M Langston | Oct 12, 2018
Guy Longstreth | Oct 12, 2018

Yes they do

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Is the mileage unlimited?

Jeff Weidel | Sep 11, 2022
Tiara Rogers | Sep 11, 2022

Yes it is

If I rent a suburban can I travel to Canada Niagara Falls?

Patricia Gentile | Jul 13, 2022
kelli taylor | Jul 13, 2022

Check out Alamo.com, you can get the answers there

Can you finalize a payment with a debit card and leave the hold on your credit card

A .C | Oct 12, 2019
Craig Snelgrove | Oct 12, 2019

Yes you can.

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How Much Does The Company Hold On The Credit Card?

Jahrod Jennings-Perry | Oct 12, 2018
lou Luciano | Oct 12, 2018

No hold

Do you give military discounts

Jim Gallagher | Oct 12, 2018
Edward Clark | Oct 12, 2018

Good question

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Gas Station near by?

Junni Zhan | May 14, 2022
Dan Gregoire | May 14, 2022

There's a Wawa down the road about 1.5 miles

Do you accept debit card?

sophia george | Oct 11, 2021
Ateeque Chowdhry | Oct 11, 2021

Depends. If you didnt fly in and don't have a flight going out, then they won't accept debit cards.

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Can you be under 25 to rent a vehicle?

Gabe Milla | Oct 11, 2021
Chris Sparks | Oct 11, 2021

Yes. Between 21-24, they may add a daily charge. Something like $25/day. When you reserve, it should tell you the actual charge before you rent.

Can I get the car at the airport , but return it to other location . And if yes then can at be returned in Hazelton Pa.

Kristina Ahmetovic | Oct 11, 2021
Dave Grainger | Oct 11, 2021

That has to be set up before you rent, and it would only be possible if there is an Alamo (or enterprise/national) location in Hazelton or nearby.

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Do you have to take a shuttle or are they located in the airport?

Keith Wicks | Oct 11, 2020
Thom Neilson | Oct 11, 2020

They are in the airport, there is a shuttle every few minutes that will take you to the rental car counter. It's easy.

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I have a serious allergy to anything sprayed with Febreeze and once in your clothing (from a seat), Febreeze does not come out. Do you use Febreeze in cleaning your cars? Thank you.

Robert Yacko | Oct 11, 2020
Chris Miskiel | Oct 11, 2020

I think they just vacuum, wipe down the dash and use some windex on the interior windshield. But if your allergies are that bad you should call corporate and relay your concerns. And keep in mind these cars bounce around from one rental location to another and cleaning standards, procedures and cleaning supplies may vary.

Which are the luxury cars available at the airport location?

Gonzalo Benvenuto | Oct 12, 2019
Mohammed Shariff | Oct 12, 2019

Not good ones

Are there many toll roads between Philadelphia and Lahaska? Do I need the toll road device?

Valerie Walters | Oct 12, 2019
Glen Jeansonne | Oct 12, 2019

Some

Do you take prepaid cards

Nika Johns | Oct 12, 2019
Erik | Oct 12, 2019

Entry is free. Do you mean for the gift store?

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How much to rent a car SUV from may 8to 13

Victoria Nyae | Oct 12, 2019
Don Groff | Oct 12, 2019

You should look that up on their website... This is not monitored by Alamo.

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How much do they hold on your debit card??

Shanette Peterson | Oct 12, 2019
John Graham Sr. | Oct 12, 2019

I believe its $300 and that's only if you're not an out of town traveler, otherwise you would have to provide a credit card.

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Do you charge a $200 deposit on top of the rental fee?

Frank Sistrunk | Oct 12, 2018
Leon Devenshire | Oct 12, 2018

There is a hold put on your card for the amount of the deposit. Once the rental is completed your card will be charged the amount of the rental. Debit cards are accepted if you are from outside the tri state area with an itinerary showing your return flight.

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How much is the late fee for returning

Deon Moses | Oct 12, 2018
Mark Buchholz | Oct 12, 2018

They charge by the hour I suggest you read your contract it should be in there

I need to prolong my booking, what is your e-mail?

Ornella _ | Oct 12, 2018
Katie Mattison | Oct 12, 2018

You should probably call for this sort of thing

Do they take debit

The life of Jasmine | Oct 12, 2018
The life of Jasmine | Oct 12, 2018

Thanks everyone

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I am dropping off a rental vehicle on Sunday morning with two toddlers, car seat, and stroller that I have to get to the airport. Our flight leaves at 9am. What time should I drop off the car, or can it be dropped off at the airport?

Beverly Elend | Oct 12, 2018
Mark Buchholz | Oct 12, 2018

7am should be fine unlike the other people's advice they are very busy on Sunday mornings at the airport so TSA could take up to an hour to an hour and a half to get through it depending on the crowd I fly all the time Sunday morning is probably the worst day

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Can you use bank debit card

Willette Furcron | Oct 12, 2018
Luyima Wy | Oct 12, 2018

Not sure but a quick check on their website or call to the local branch might be the best idea.

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Can I get the car at the airport , but return it to other location in the city like in Via España?

Xiomara Young | Oct 12, 2018
Leon Devenshire | Oct 12, 2018

Yes they rent one way.

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I reach at 4am in the morning, the rental is open 24 hours right?

Jai J | Oct 12, 2018
Katie Mattison | Oct 12, 2018

24 hrs at the airport

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Do they have customer parking for those who are renting a vehicle and want to leave their own private car there?

Freddie Harps | Oct 12, 2018
Guy Longstreth | Oct 12, 2018

No customer parking

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