PLM Professional Landscape Management

Jeff Kelly

In summary, I could not recommend Blake or his company PLM. We paid for an initial design with another full-service landscaper which cost $375 to complete with an estimate of $21,830 to install. We felt it was somewhat high and some of the content could be more to our liking. We found PLM in the Plano Best Companies publication and sent them our original design. Blake came out and quite frankly said he would cost more. We discussed whether it would even be worth going forward then. In the end he said he was raising his design fee, but he would do ours at the old rate of $300. Two weeks later he delivered an overpriced and over designed landscape proposal with an estimate of $39,856 to install. We then took both designs and created an edited one taking scope out to somehow get an estimate that was closer to value for money and in line with our Shoal Creek neighborhood. In the end, we concluded PLM is just over-priced for their services and it would be more effective to work with the original landscaper with our new revised design. I communicated that to Blake, he wished us well and sent me a bill for another $300. We disagree on whether he mentioned his design fee was $300 or $600, but in the end, I get an unusable/unedited design for $600. Point one, get it in writing with him especially if you don't go with his company. Really…$600 for a design. You are better off working with an independent designer to get to your answer. It will cost you $250-$375 to complete with no miscommunications. Then have 2-3 landscapers bid it and include PLM if you wish. My advice…. waste of time as they’ll be the highest of your bidders. On the positive side, Blake knows his stuff. To be clear though he will deliver a design that he wants to install not necessarily the one that you want or willing to pay for.

Jim Sullivan

PLM and Blake did an amazing job on completely reimagining our front and backyard. We had just completely remodeled our home and wanted the landscaping to match the more modern look of the house. The extensive work included virtually everything you could do in a yard including, re-doing the irrigation to match the new layout of the yard, installing artistic steel planters, new modern concrete pad walkways, Travertine tile patio, a new drainage system, new plantings in the beds and new grass. Their work was incredible! Working from home I was able to watch much of the work being done and was really impressed with the attention to details. We have received many compliments and we often see cars slow down as they pass the house to admire their work. They are very busy but it was well worth the wait if you want a high quality job!

J Gardner

I've been a satisfied customer of PLM for over 20 years. Quality work. Professional, itemized price quotes. Family owned and nice people to work with. PLM is "first class." Thank you.

Paul

Initially my interaction was good then soon after the I experienced the same situation as the other complaints below. Lack of communication, follow-thru and service. Blake said he would reach out on a specific day, he never did then said 'for sure' I would be installed by last Friday and they never showed. When I strongly challenged him he had a litany of excuses. Their business is really good and clearly they don't need mine, or yours. There a lot of providers in this space.. I suggest you keep looking.