NorthShore Immediate Care Center - Gurnee

Category: Urgent care center

Address: 7900 Rollins Rd, Gurnee, IL 60031, USA

Phone: +12243642273

Opening hours

Sunday: 8AM–7:45PM

Monday: 8AM–7:45PM

Tuesday: 8AM–7:45PM

Wednesday: 8AM–7:45PM

Thursday: 8AM–7:45PM

Friday: 8AM–7:45PM

Saturday: 8AM–7:45PM

Reviews

Mark Zhen

Oct 6, 2022

I have been using this facility for my annual physical checkup and I am very pleased about the efficiency of this facility. Today, October 6, 2022 8:30am, I stopped by the x-ray dept. at Gurnee office to request my X-Ray disc for another doctor to look at it. I did not make an appointment for this sudden and urgent request. The receptionist (sorry I forgot your name, the receptionist who is a white lady) confirmed my ID and gave the disc in less than 10 minutes!! I needed the disc in about 1 hour for another doctor to see. This receptionist made my day! Thank you!!!

Deplorable Rob

Sep 18, 2022

Not sure about all the negs but for any kind of appt I've ever had at this location, have never ever had anything resembling an unpleasant experience. The doctors, nurses & staff here are first rate and I've never gotten the vibe that they're just trying to get me in & out ASAP. They definitely show that they actually care about their patients. Been using NSU for quite a few years now and to this day absolutely no complaints and I highly recommend them.

Graciela Arroyo

Aug 20, 2022

Called at 6pm and was told that I could walk in. I live about 30 minutes away. Arrived there a little before 7pm and was told they were closed. Their doctors were full. However, the parking lot was empty and not only did I call to verify that they would be open til 745pm the woman had the audacity to say they could not help me! Horrible experience. If your website says 745pm then it should be changed to the appropriate hour or have a disclaimer. If you are thinking of going to this immediate care I suggest you look at another location.

Jackie Drummond

Aug 16, 2022

Could not have asked for a better place to take care of my son! From the front desk woman,NorthShore Immediate Care Center to the provider, Sam. They were absolutely amazing. So good to my little one year old who was less than thrilled to be there. Quick, gentle and made him laugh! Sam was amazing and made me feel so much better walking out of there! 10/10 would go again if need be!

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Questions & Answers

What time do you open for blood tests

Kevin O'Donnell | Dec 15, 2021
Dawn K | Dec 15, 2021

I believe they are open at 8am everyday! :)

Are x-rays taken during all open hours?

Mary Jo Roser | Aug 12, 2022
Tamira Reizner | Aug 12, 2022

I have no idea. I have only had 1 set of xrays done and it was a scheduled appointment.

What if you're only there for laboratory tests ? I called the number for the labs they have you wait for an extended amount of time telling you system hangs up on you

B Kind | Jan 14, 2022
Jeanne Scheffler | Jan 14, 2022

Sorry to hear about your experience. I left after my test and was emailed my results.

What time do you usually get so busy you don’t accept any more patients?

Trudy Horvath | Dec 15, 2021
mzszyq | Jan 14, 2022

@B Kind yes you can go do labs there if they're not accepting patients. You may have to wait on line to check in but the people for labs usually get called pretty quick in my experience.

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Do they take Aetna insurance

Jaquelin Magee | Nov 15, 2021
Maggie Milesic | Nov 15, 2021

Most of them, yes. Best to call either Northshore or your insurance.

It says Covid testing is drive up, but wher is that?

Karen Mattea | Oct 11, 2021
Megan Colleen | Oct 11, 2021

It's not a drive up. You have to go in to check in and they will give you an appx appointment time. They told me to be back at 1230, called me at 1220 saying they were running early , and they would call me in soon if I was there, which I was... They didn't call me in until 2pm. The wait is a pain, but honestly better to be safe than sorry.

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Is this hospital or doctor office?

Chong Yoon | Oct 11, 2020
James H | Oct 11, 2020

Doctor's office but it's like a mini hospital, there is primary care, immediate care, cardiology upstairs, physical/occupational therapy and several specialty doctors downstairs, as well as laboratory and radiology on site

Do u provide service for someone with no insurance and no income?

Elizabeth Scott | Oct 12, 2019
Veronica Velazquez | Oct 12, 2019

If u have no insurance there's a co-pay of 100 for the office visit

Do they x Ray here?

Hel Pyre | Oct 12, 2019
Theodore Mall | Oct 12, 2019

Yes, full service radiology facility is in the building.

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Are you a full service facility. Can you check a vision issue. I am seeing flashes of light in my eyes. I am here from California visiting my family.

Corinne Ouz | Oct 12, 2019
Theodore Mall | Oct 12, 2019

There is an opthalmologist office in the building.

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What time does the Lab open?

Jan Genc | Oct 12, 2019
James H | Oct 11, 2020

Actually the building is only open 7am to 8pm during the week, 8am to 8pm on the weekend

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