SECU Credit Union

Category: Credit union in Baltimore, Maryland

Address: 7906 Rossville Blvd, Baltimore, MD 21236, USA

Phone: +18008797328

Opening hours

Sunday: Closed

Monday: 9AM–3PM

Tuesday: 9AM–3PM

Wednesday: 9AM–3PM

Thursday: 9AM–3PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Chip Taylor

Aug 10, 2022

It's too bad that the management of SECU feels such contempt for their customers who are in fact the members and owners that they make them jump through hoops just to see a teller. Of course there aren't any even though there's people lounging around inside, you have to use the tell her in a box that will only take some of your currency will only give out a certain denominations of currency and no coins whatsoever. Couple that with the fact that the damn ATM machines and a teller machines need to be adjusted so that's the correct height for most cars but they're not. It's a big joke to the management of SECU awful people awful awful

Ty Ty

Jun 1, 2022

Customer Service is awesome. Jacqueline was so helpful she went up and beyond. She actually helped me twice. 1 not to make a bad deal and 2 seal the deal on my new 2022 Chevy Truck. So kudos to The SECU Fullerton Branch.

Carla Golubev

Apr 9, 2022

My mom had a wonderful experience at this SECU branch on 4/8/22. She was anxious and stressed due to problems with her car loan, but Candace was extremely helpful and made every effort to ensure my mother's car loan issues were resolved. My mom was also unable to drive due to a recent shoulder surgery, so she decided to walk to this branch. Even though it was a short 30 minute walk, Candace would not let her walk back and instead ordered her an Uber. This kind of above and beyond customer service is rare nowadays, but it truly made a huge impact and made my mom's day :) 10/10 wonderful staff and exceptional customer service. Thank you so much!

John Bisaha

Mar 12, 2022

Just not worth the trouble now that everyone has free checking. The online banking sucks, they don’t even have live tellers at the branch and today they tell me they don’t take savings bonds anymore. I love the idea of supporting a local bank, but what’s the point when I have to talk to a teller from god knows where through a webcam. I’ve been working on transferring my banking needs to a commercial bank as SECU continues to go downhill, and I don’t plan on looking back. Update: I have moved all of my accounts to M&T. Despite being a “big bank”, there is always a friendly teller behind the counter or at the drive thru.

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Questions & Answers

Someone used my atm card at the 216 Carroll Island atm without my permission. My bank jas declined my claim and said they used my card and pin number. Who do I contact to aee any pictures or videos?

Albert Naylor | Oct 11, 2017
SECU Credit Union | Oct 11, 2019

Hi Albert, we unfortunately do not have an ATM at Carroll Island. If you are referring to the 216 Bowleys Quarters, you can contact them directly and they will contact our security department.

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Is there a number at secu where I can talk to a human?

It's Kekekeken | Oct 11, 2019
SECU Credit Union | Oct 11, 2019

Hi Ken, we'd be glad to help you out and link you up with a member care representative. Please email us your name and contact number to secucommunications (at) secumd (dot) com and we'll make sure someone contacts you asap. Thanks!

What is the Phone number to reach someone at the branch?

Adrian Matthews (Kel) | Oct 11, 2019
Teresa McLucas | Oct 10, 2021

All branch numbers are the same number. They don't want you to have an individual branch number

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Do i have to make appointment or just walk in for a problem with my check card?

Cheryl Hodgie | Jul 12, 2022
SECU Credit Union | Jul 12, 2022

Hi Cheryl, appointments are no longer required at our branches. Make sure you check out our website for updated branch hours and you can walk in. -Linda

How do i yransfer money from account to bank card

Sean O'connor | Oct 10, 2021
SECU Credit Union | Oct 10, 2021

Hello Sean, forgive the delay in replying. You can do this via our Online Banking system at secumd.org. Or, if you'd like assistance, you can reach out to us via the contact form on our site. -Linda

Can you obtain a Cashiers check from the Drive thru Teller?

Mee-Mee Taylor | Oct 10, 2021
SECU Credit Union | Oct 10, 2021

Hi Mee-Mee, to obtain a Cashier's Check, you would have to make an appointment to visit inside one of our branches. You can make an appointment here: https://www.secumd.org/about-us/about-secu/news/press-releases/2020/2020-coronavirus-covid-19-updates#updates

where are the auto payments for August ?

Wade Wisnom | Oct 10, 2020
SECU Credit Union | Oct 10, 2020

Hello Wade, I'm afraid I don't understand your question. Please email secucommunications (at) secumd (dot) com and I'd be more than happy to assist. -Linda

Can I have an appointment Please

Tashima Baylor | Oct 10, 2020
SECU Credit Union | Oct 10, 2020

Hi Tashima, so sorry for the delay. You can schedule an appointment via our website here: https://www.secumd.org/appointments -Linda

I bought a Honda CRV in 2006 or 2007 and took out a loan from SECU. I know I've paid it off in about 2010 or earlier. I'm now trying to donate the car and my title appears to show that there's still lien from SECU. Can you help me clear this

Ed Gold | Oct 10, 2020
SECU Credit Union | Oct 10, 2020

Hi Ed, we can absolutely help you with this. You can reach out to our member care team and they can assist: https://www.secumd.org/Contact-Us.aspx -Linda

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What is the current rate for a new truck loan

Charlene Stroemer | Oct 11, 2019
SECU Credit Union | Oct 11, 2019

Hi Charlene, depending on a few factors, your rate should be between 2.99% and 4.24%. You can do extra rate calculations here: https://www.secumd.org/rates-calculators.aspx

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Does it have a change counting machine? And what it cost for members

Mike Coury | Oct 11, 2019
SECU Credit Union | Oct 11, 2019

Hi Mike, we do have a coin counting machine at our branches in Fullerton, Chadwick, Towson, Glen Burnie, and Greenbelt, and it is free for members to use.

What is the number for CuRecovery ?

Bryant Butler | Oct 11, 2018
SECU Credit Union | Oct 11, 2019

Hi Bryant, Google does not allow us to post phone numbers within answers here, but you can find their contact info here: https://www.curecovery.com/cur/index.asp

If you have to pay back over 1000 dollars who do I call to make payments ?

Bryant Butler | Oct 11, 2018
SECU Credit Union | Oct 11, 2019

Hi Bryant, if you are still having issues making payments, but you can contact us directly here if you're still having issues: https://www.secumd.org/Contact-Us.aspx

If I deposit cash in my checking account, is it immediately available

Cheryl Kawalek | Oct 11, 2018
Albert Hess | Oct 11, 2018

Cash deposits made via Branch or ATM are available immediately.

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When will the notary republic be here

Tyler Vargas | Oct 11, 2018
SECU Credit Union | Oct 11, 2019

Hi Tyler, most/all of our branch staff members are notaries, and there is always someone in the branch that can help you out with a notarization.

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Are you open on Saturday

Reginald Sherden | Oct 11, 2017
SECU Credit Union | Oct 11, 2019

Hi Reginald, here are the hours for our Rossville Blvd. location: Lobby Monday - Thursday 9:00-4:30 Friday 9:00-6:00 Saturday 9:00-1:00 Drive-Up Monday - Friday 8:00-6:00 Saturday 8:30-2:00 24-Hour ATM

Can u apply for a loan on line

Lisa Owens | Oct 11, 2017
SECU Credit Union | Oct 11, 2019

Hi Lisa, yes you can apply for a loan on our site at Secumd.org

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