MECU Credit Union - PJM Center Branch

James Lewis

So my first time using Mecu on Martin Luther King blvd. When I arrived to go in, the bank employee informed me that the line started outside. I go outside and it's only 7 people in the line. This is the only bank I ever seen that allows their customers to wait outside in the weather and not the safest area. People watching who going in and out the bank. Watching if people are driving or walking. No security for the bank either. The bank was only letting one person in at a time on top of that teller going ask you not cold???? This bank is a mess from what I saw . When I left it was 45 mins till close with about 7 more people in line.

Maurice Good

MECU provide horrible service all with a smile. Their favor play in their playbook is to pass you off to the next person who will reroute you to another person who eventually puts you on hold and hangs up on you. For months I informed them that my card was going to expire. They assured me I would have my replacement within two weeks of the expiration date. The expiration date came and gone and still no replacement card and no one can or will explain how this matter will be resolved. I will be closing all my accounts and taking my business elsewhere.

Erin Bellamy

Rita has helped me on multiple occasions at this branch, and every single time, she clearly communicates the bank's needs. This keeps my bank visits short and sweet. Her professionalism and compassion are exemplary.

Clara Frado

Very friendly and beautiful inside