The Villages at Symmes Crossing

Category: Apartment building in Cincinnati, Ohio

Address: 12131 Sycamore Terrace Dr, Cincinnati, OH 45249, USA

Phone: +15134403195

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–4PM

Reviews

Kimberly Lancaster

Oct 4, 2022

This is a horrible place and they will charge you for their inadequate apartments. Carpet is cheap, the bathtub tiles fall off the walls, the common areas smell disgusting, trash all over the community and no one ever picks up after their dog. Still fighting for these ridiculous charges to be removed from my ledger. Run run run far far away.

Sabina Rakhmonova

Aug 31, 2022

Very old apartments and kitchen sinks, bathroom showers, sinks and toilets breaks very often super easily, don’t even let me talk about door handles and lights. The people in office is also very rude and this place is very greedy with money. They charge you way greater for every little mistakes you do. Never recommend this place to anyone. Always greedy with money and never cares about residents.

Deanna Couts

Aug 12, 2022

Amazing place to live and call home. Maintenance is fast and effective and staff is delightful! Would recommend to anyone looking for a great place to live.

prathyu usha

Aug 1, 2022

Avoid this place they don't do any service soon. My stove is not working since yesterday morning.

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Questions & Answers

DO I NEED AN APPOINTMENT? DO YOU TAKE WALK-INS?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

I HAVE LOST MY APARTMENT AND/OR MAILBOX KEYS. WHAT DO I DO?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

I AM LOCKED OUT OF MY APARTMENT/GARAGE. WHAT DO I DO?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

CAN I GRILL ON THE PROPERTY?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

If you want to grill, there is a grill station by our pool that residents can use.

DO YOU HAVE CABLE/INTERNET SERVICES?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Yes, Spectrum are our community cable and Internet providers.

I WILL BE MOVING OUT. WHAT DO I NEED TO DO?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

THERE IS A PERSON WHO MIGHT BE STAYING WITH ME FOR A WHILE, IS THAT PERMITTED BY THE LEASE?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

IF SOMETHING NEEDS TO BE REPAIRED IN MY APARTMENT, HOW DO I REPORT IT?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

HOW CAN I REFER A FRIEND?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

IF I AM PART OF THE MILITARY AND RECEIVE DEPLOYMENT OR REASSIGNMENT ORDERS, CAN I BREAK THE LEASE?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

IF I GET A JOB TRANSFER, CAN I BREAK THE LEASE?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $3000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

WHAT KIND OF PETS DO YOU ALLOW? HOW MANY PETS MAY I HAVE?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $350 pet fee. Monthly pet rent is $40 per dog and $40 per cat. If there are 2 pets, the pet rent is $80 per month. Breed restrictions apply, please contact the office.

HOW CAN I PAY MY RENT?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

WHEN IS MY RENT PAYMENT DUE? WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Rent is always due on the first and a $175 late fee is assessed on the 6th of every month (even Sundays and holidays).

WHAT IS THE SECURITY DEPOSIT?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Security deposits will vary depending on qualifying criteria.

HOW DO I APPLY?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.

WHAT IS THE APPLICATION FEE AND IS IT REFUNDABLE?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Application fees are $70 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.

WHY DO YOUR PRICES HAVE RANGES?

The Villages at Symmes Crossing | Jul 12, 2022
The Villages at Symmes Crossing | Jul 12, 2022

Our apartment homes are priced individually based on the amenities and features.

How much is the application fee?

Monarch Investment & Management | Oct 10, 2021
Monarch Investment & Management | Oct 10, 2021

$65 per adult

How much is rent?

Monarch Investment & Management | Oct 10, 2021
Monarch Investment & Management | Oct 10, 2021

Our rent prices can vary depending on floor plans and updates. Visit our Floor Plans page to see our most up to date prices on our spacious apartments!

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