Aloft Fort Worth Downtown

Patricia B.

Visited the WXYZ Lounge. The cocktails were good for the most part, I recommend the Bluebonnet, Texas Firecracker and their margarita. We played pool with other guests. The DJ was playing 90s throwbacks. We did not stay at this hotel but anyone is welcomed to the lounge.

Blanca Gonzalez PRYOR

What a beautiful building. Great room too. Salt water basement pool is wonderful. Great downtown location. Dining area very friendly, spacious, clean and comfortable. Definitely worth the stay.

Matt Roosien

Hotel was nice and rooms were pretty modern. Front desk was made aware that both rooms we stayed in had hair found in the showers. One room was cleaned on our own but the other took multiple messages to explain the issue and even after they were told there was still hair, they noticed it, cleaned it, but hair still found on the shower walls. Very poor cleaning process.

Jenna Reeve

Check in lady was extremely rude but I overlooked and continued to be kind, thinking she was having a bad day. Continued to my room, not with ease! I did not realize this hotel requires you to select your floor number on the outside of the elevator. Unlike all other hotels where you select the floor number inside the elevator. Since this is so different the front desk agent should advise guests of this, but she did not. I arrive to my room to realize it's one king bed even though i requested 2 queens and I added the other 3 guest names to the room with the front desk agent so she knew 4 people were staying in the room. I went back downstairs to discuss and was told the hotel was sold out and I should have been notified there were not two queen bedrooms available, but I was not. After 30min in the lobby, being told there is no other option, no cot, no blowups and no solution, I speak with a manager. This manager was much nicer than the other lady but offered nothing for the inconvenience and just told me there was a pull out in the room that would accommodate the other 2 guests. Wish I had known! However, it was a complete hassle getting bedding for the pull out and the pull out was extremely uncomfortable and really not enough room for 2 grown adults. The next morning I take a shower before heading out, the shower amenities are dry bar brand which I thought was nice, lol!! they were EMPTY, not so nice!!! The water temperature was very hsrd to get right, either extremely hot or extremely cold. Took a good 20min to get it right. The hair dryer in the room kept tripping the outlet. Then I go to leave and request my car through valet via the app which was nice. I paid on the app including a tip. I arrive downstairs, the valet greets me after a couple minutes and shortly after my car arrives. The gentleman hands me my keys, thanks me and walks away. I go to get in and a huge puddle of water is on my front seat. Luckily I had a towel in my trunk to clean the mess but I couldn't believe valet wouldn't say anything to me about the spill they must have made. I didn't say anything to them, I was just ready to get out of there and let that mess of a stay be behind me!!!