Baldwin Brass Center

Deb B

All the way from WI I always visit this store! The customer service is top notch and they are always ready to help you out.

Bob Levkulic

Always a great experience here. Very experienced and knowledge staff

Veronica Lodge

If I could give no stars I could. Baldwin Brass is a shell of the company is used to be. Their products are fine, it's the customer service that is simply disgraceful. If you need to return for a credit you are never going to see your money. Jody tries until she can't anymore, then General Manager Jason Schaedler takes over and simply ignores emails and phone calls until it wears you out. The owner, Nancy Campbell could care less. I will never buy anything from this company again, and will tell everyone I know doing home improvements not to as well.

Lydia Pelegrin

Jody was excellent in every way. She took the time to explain every detail about the door knob. She even had me take a picture of my door to make sure it opened in the right direction. She gave me details about the keys and made the phone call very pleasant. It's so unusual in today's world to find someone who is knowledgeable, respectful, and kind. You are very lucky to have her.