Le Salon NYC

Nazeeha Saeed

The hairdresser their was doing what she wants not what I want, she used the curler although i said don’t use it, also used products for my hair without me asking 😡 It was not a nice experience & expensive as well

gene jelp

If I could give this place 0 stars, I would. My experience at Le Salon was nothing but horrific. I made an appointment last week and when I got there, the colorist was overbooked and already had three people in the salon. That should have been my sign to never come back, but I decided to come back the next week. Before leaving I made the appointment with the colorist at 10:30am. I arrived the following week at 10:30 and was told by the owner that the colorist arrived at 11am - they do not honor appointments. I went in for a single process and highlights, and I was given a haircut by the owner as I was standing. She butchered the rough cut and said she would finish it after the highlights. Once the colorist got there she started with the single process and given that they have only one hair washing station, I had to wait much after to get the dye removed because someone was getting a perm. I was then given a hair treatment but again had to keep the treatment on for over an hour and a half because again, there was someone in the hair washing station. At that point, I had been there for over 4 hours and the colorist kept taking other clients. I decided I was leaving because it was no longer worth the wait. I told the colorist this and she told the owner to wash my hair since she was working on another client. When I went with the owner, Ashraf, to the back she started verbally attacking me saying I was "a difficult woman" and that I better stop whining and that people all the time have to wait at her salon and they stay there over 10 hours. IF SHE HONORED HER APPOINTMENT TIMES, THIS WOULDN'T HAPPEN. She said, "people are dying and you are complaining about your hair. It grows back!" When it came to drying my hair she was very aggressive and for a moment I had to tell her to stop because she kept hitting my forehead. She was visibly angry that I was choosing to leave, which I have the complete right to, but she still had to fix the butchered haircut. To fix the butchered hair cut she angrily took out hair clippers. That's when I told her I don't want her to use hair clippers because I was scared of what she would do with them. She then got more angry and ignored me and went to work on a different client. In the end, she ended up cutting my hair with scissors and it was an ok haircut. DO NOT RECOMMEND. STAY AWAY. THERE ARE BETTER ORGANIC HAIR SALONS IN NYC. What happened to the 100% customer satisfaction? I was forced to pay $180 for this horrible service, when I should have just walked out. When I tried speaking up for myself, she kept calling me a difficult woman and saying that people die all the time, it was a truly unprofessional environment for a subpar hair job.

William Stoddard

Wonderful haircut. Ashrack did a fabulous job. I will return.

Maria Bates

Superb