BestRx Pharmacy Software

Category: Software company

Address: 2625 Butterfield Rd, Oak Brook, IL 60523, USA

Phone: +16308939210

Opening hours

Sunday: Closed

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 8AM–5PM

Reviews

Yousef Arman

May 18, 2022

BESTRX is our go to software for all of our locations. We utilize so many of their features, and their support staff is great! Shoutout to bestrx and everyone there

Amyra Muhammad

Apr 25, 2022

Loyal customer for years. These guys are hard working and honest family business. the best of the best.

Ainsleigh Mitchell

Mar 29, 2022

Absolutely horrible service. Customer service is lazy and they do not care. Emailed company a month ago for our pharmacy and never heard back.

Nilesh Patel

Mar 29, 2022

Have used 4 software companies in my lifetime and by far this is the WORST software company by long shot. Have terrible customer service especially IVAN. They will promise you great things to sign up with them and fall short in every department. DO NOT USE THIS COMPANY

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Questions & Answers

How do I access your software? Is it browser or cloud-based? Do I have to install software on to my computer?

BestRx Pharmacy Software | Oct 10, 2021
BestRx Pharmacy Software | Oct 10, 2021

No, we are not a cloud-based software. Our program is designed to be installed locally at the pharmacy.

Is your customer service team located abroad or in the United States? Do you outsource your customer service or tech support?

BestRx Pharmacy Software | Oct 10, 2021
BestRx Pharmacy Software | Oct 10, 2021

Our customer service team is US-based.

Do you back up my data? Is my data safe and encrypted?

BestRx Pharmacy Software | Oct 10, 2021
BestRx Pharmacy Software | Oct 10, 2021

We do offer cloud-based backup for all your data and images. Best Rx offers services to automatically back up data to a secure, encrypted, and HIPAA-compliant cloud server – saving you valuable time at the end of the day.

Does your POS system track inventory and reorder levels?

BestRx Pharmacy Software | Oct 10, 2021
BestRx Pharmacy Software | Oct 10, 2021

We do offer a fully integrated Point of Sale system to fully integrate your total store operations.

Where are you located? Does Best Rx support international clients?

BestRx Pharmacy Software | Oct 10, 2021
BestRx Pharmacy Software | Oct 10, 2021

We are US-based only at the current time. We are not able to service other countries.

How can we reach your office by phone.... We have tried several times. What are your hour? How can I speak with a representative/Agent/. Thank you for any assistance.

JoAnn O'Brien | Oct 11, 2019
BestRx Pharmacy Software | Oct 11, 2019

JoAnn, apologies you were unable to reach us when you tried. You should be able to call in on the regular phone number toll free 888-777-5758 during our regular business hours of M-F 7am CT - 9pm CT. We are also available at limited capacity on Saturdays from 7:30am CT - 5pm CT, typically reserved for emergencies. Thank you!

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