Macy's

Category: Department store in Fort Wayne, Indiana

Address: 4201 Coldwater Rd Ste 1, Fort Wayne, IN 46805, USA

Phone: +12604841561

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

sharon pugh

Oct 4, 2022

You get discounted prices if you qualify for a Macy credit card. I dislike this kind of hussle.

Gary Keisling

Oct 1, 2022

Use to have excellent customer service, exceptionally clean and a relatively good selection. Times have changed! Regrettably, there is a distinct difference since our last shopping trip. Customer Service is a distant memory as the store take on a self-service mode. There was a single, that is 1 employee in the entire shoe department. Totally understaffed with customers growing tired of waiting and walking out the door. Not a good experience.

Ning Sanderson

Oct 1, 2022

Love this store. One of my go-tos when I need to dress up in formal wear and shopping for hard to find clothing in general. Nice & friendly staff, easy returning when things didn't work out. Make shopping enjoyable

Gloria Ohara

Sep 19, 2022

Love this store

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Questions & Answers

Do you offer decorative throw pillows suitable for a bed?

Leona Bear | Oct 9, 2021
Carolyn Schultz | Oct 9, 2021

Yes, they do.

What are the hours of Macy's at Glenbrook?

Lynnette Hyde | Oct 9, 2021
Brandi Bywater | Oct 9, 2021

11 am to 8 pm

where can I return an item ordered on line?

Ron Stuckey | Nov 13, 2021
Cindy Evans | Nov 13, 2021

You can return an item that was ordered online at the store. However, be aware that when you order online there are some products that may not be returned at the store. In the product description it should provide that specific information.

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What are the Covid safety practices like here?

Anonymous | Oct 9, 2022
Ja Ja | Oct 9, 2021

Following all safety guidelines like staying six feet apart , cleaning touch areas etc . I definitely feel safe when shopping at this location

I recently ordered a dress on line and want to know if I can get it altered at a Macy store. If so, what would I be charged

Lori Mussey | Oct 9, 2020
eliseo duran | Oct 9, 2020

We do not do dress alterations in store anymore sorry for any inconvenience.

when is macys glenbrook mall fet wayne in. opening...

linda shepard | Oct 9, 2020
Malaki Sheaffer | Oct 9, 2020

I think they are open

How can I reach the Manager of Macy's at Glenbrook Mall? I've been getting put on hold, having the phone hung up on me, a sales person said she couldn't help me and transferred me to a nbr that wasn't working and just getting a total run around :-(

ANN MARIE FERRARO | Oct 9, 2020
Martin | Oct 9, 2020

Macy's staff are not at all friendly to talk. It is very hard to talk to them. You will never get the answers straight. Try to trick them if possible... Call them and say that you bought something expensive from them, lets say a diamond jewellery or something which is worth more than 5 grand and you want to buy a similar thing. Before you order another one tell them you want some questions to be answered regarding to cut clarity and carrot of the diamond and want to talk to the MANAGER. Will see how our luck will turn this time

Can you get a watch resized at Macy's?

Jessica Kaletta | Oct 9, 2020
Mack Miller | Oct 9, 2020

Yes you can but in the center of the mall in the hallway is a watch repair kiosk the gentleman there is excellent at repairing watches replacing batteries Etc

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do you accept American Express Gift Cards?

Judi Wagner | Oct 10, 2019
Bud Cameron | Oct 10, 2019

Call them.

Does Clinique Makeup Department In Fort Wayne have their free gift with purchase going on now?

Sharon Beeler | Oct 10, 2018
J Fyock | Oct 10, 2018

No clue.

Do you have area rugs

SUSIE PECK | Oct 10, 2018
Liz Pliley | Oct 10, 2018

Yes, i believe they do in the furniture department.

Does Macy's have knowing perfume by estee lauder?

Ann Graber | Oct 10, 2018
Eric Johnson | Oct 10, 2018

I think so

Why is Macy's closing nation wide

David Terry | Oct 10, 2018
Barbara Ramirez | Oct 10, 2018

I didnt know they were..... bummer...maybe they should lower their prices.

They left the security tag on, do we have to drive all the way back to get it off? Can a different store like Elder Beerman remove it?

Evelyn Boesling | Oct 10, 2018
Michael Meisener | Oct 10, 2018

Take your receipt with you to get it removed

Is macys open tomorrow

Mayokun Adeyale | Oct 10, 2017
Michael Meisener | Oct 10, 2017

Yes, only closed on Christmas. Limited hours on big holidays.

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