The Tile Shop

Category: Tile store

Address: 360 Connecticut Ave, Norwalk, CT 06854, USA

Phone: +12036630264

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Chris M

Dec 16, 2020

Did not have a good experience here. They recommend tile for our mudroom that ended up being awful. The tile was not appropriate for a high traffic floor as it scratches comically easily.

Vicki Morton

Jun 27, 2020

Excellent experience working with the Tile Shop in Norwalk. Really enjoyed working with Renee, in particular. She was a complete professional with the added bonus of an amazingly warm personality. She helped me select tile for two bathrooms, helped me stay within a budget and really knew her stuff. She recommended tile that I wouldn't have picked alone and now I LOVE my bathrooms! She was also very accommodating when I had returns. Overall, I had a great experience and will definitely recommend the Tile Shop and Renee to all of my friends. I will also return whenever I have another project involving tile. Thanks, Renee, for helping to make a renovation so pleasant!

Scott Rywolt

Feb 10, 2019

Very helpful, fair pricing, and excellent quality. Thank you for all your help with our kitchen. Looking forward to the bathroom project.

Xiaopei Wang

May 13, 2018

The store has a wide variety of selections and salesmen are very helpful, patient and knowledgeable. We worked with Andrew, and he was awesome! We were able to achieve the bathroom look we wanted only at this place. The reason I’m giving only 3 stars is due to the product quality. We were on a tight schedule and certain things need to be done at certain time. But due to some bad tiles, we had to wait for replacement and this caused delay. If you aren’t on a tight schedule, then this store is definitely worth checking out.

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Questions & Answers

What is your return policy?

The Tile Shop (Owner) | Mar 24, 2020
The Tile Shop (Owner) | Mar 25, 2020

You can return unopened, full-box quantities within 90 days of the pickup date. Additionally, powders, setting materials and liquids must be returned within 90 days of pickup. You’ll never pay a restocking fee on returns. All returns are subject to Terms and Conditions. There are no returns offered on discontinued or special-order items. Make sure to inspect all products before installation because installation and/or use of product constitutes acceptance. Cash will only be refunded if under $10 and originally paid for with cash. Freight/delivery is non-refundable.

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