Hilton Columbus Downtown

Category: Hotel in Columbus, Ohio

Address: 401 N High St, Columbus, OH 43215, USA

Phone: +16143848600

Reviews

Mateo H

Oct 9, 2022

Staff was amazing. Attentive, helpful, friendly, made the stay better in every way.

Joel Toney

Oct 9, 2022

After trying to book on the phone trying to get joining rooms failed, said they don't have them.i booked online after my confirmation it was 237$ higher so I canceled same night. They refuse to return my money saying it was a none refundable room .

John McIntire

Oct 4, 2022

Don't book an event here. The event staff are very clueless. After emailing and calling - leaving messages with them and not getting any response, I had to call the Hilton Diamond number to get hold of someone from the hotel. After confirming they received my email, they clearly did not read it as they gave me a ridiculous proposal which wasn't even close to what I was requesting. As a Hilton Diamond member I hate to say this but I ended up booking with the Marriott at Ohio State University who gave me above and beyond customer service. I can't give a fair review of their rooms here but I can definitely say, don't waste your time trying to book an event here.

Jill Cunningham

Oct 4, 2022

The staff was amazing, kind and available for all my needs. Thank you!

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Questions & Answers

Is there a continental breakfast at this Hilton location?

SCUMDOG FISHING | Oct 9, 2019
Hilton Columbus Downtown | Oct 9, 2019

Continental and full breakfast buffet as well as a la carte breakfast is available in the restaurant but is generally not included in the room rate unless a bed and breakfast package is purchased. There is also a coffee shop in the lobby.

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Does this hotel have cots available?

Cathy Kereluk | Oct 9, 2018
Fred Courtright | Oct 9, 2018

Yes

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Does this hotel have a hot tub?

Gr8ful83 | Oct 9, 2018
terrial morgan | Oct 9, 2018

Yes

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Is there a walkway from the Hilton to the convention center

Roger Jackson | Oct 9, 2018
Jermaine Bohanon | Oct 9, 2018

Yes

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Where is the best hotel stay in Columbus with access to spa/massage accommodations?

HK Wright | Mar 12, 2022
Hilton Columbus Downtown | Mar 12, 2022

Regretfully, the hotel does not have a spa.

Do we get free bottle water n rooms daily

Donna Fields | Nov 12, 2021
Roger Hawking | Nov 12, 2021

No just 2 bottle's for your stay but you can get more at the front desk

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Are they a fireplace in any or the the rooms

April Morgan | Oct 8, 2021
Crystal Brown | Oct 8, 2021

No fireplaces but the rooms are still fantastic this hotel is best one to stay at downtown

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Is there a shuttle bus or something that goes the OSU stadium?

SCUMDOG FISHING | Oct 9, 2019
Hilton Columbus Downtown | Oct 9, 2019

COTA.com can provide further bus information including free circulator bus between Short North and German Village (does not go as far as as campus) as well as AirConnect shuttle between airport and hotel at 2.75 each way. There are also rental bikes and scooters all around town that are a fun option. About 2miles.

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Is parking free if your staying at this Hilton location?

SCUMDOG FISHING | Oct 9, 2019
SCUMDOG FISHING | Oct 9, 2019

Why is parking not included with my stay. I'm paying almost $500 for two nights. That is ridiculous.

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Do you need reservation for the in house bistro?

SCUMDOG FISHING | Oct 9, 2019
Hilton Columbus Downtown | Oct 9, 2019

Reservations are welcomed and encouraged but generally not required.

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What time does the pool and hot tub close?

Rachel Zandieh | Oct 9, 2019
Christine Broschak | Oct 9, 2019

Usually 11pm, but if there are people using it they may allow it to be longer. Just ask.

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Does parking have a fee?

Mary Beth Carney | Oct 9, 2019
Hilton Columbus Downtown | Oct 9, 2019

Hi Mary- Yes we do charge for parking. Self Parking is $28 a night and valet is $30. Make sure to let the front desk know if you self park so we can code your room key to allow in and out access to and from the garage!

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Does it have parking

richard luis | Oct 9, 2019
Frank Kelly | Oct 9, 2019

Yes and quick valet

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Does this Hotel allow dogs?

Bill Gutrich | Oct 9, 2018
Hilton Columbus Downtown | Oct 9, 2019

Yes, we are definitely a pet friendly hotel! We wouldn't think of leaving our best friend at home. Please be aware that there is a $50 deep cleaning fee (per stay, not per night) to accommodate the deep cleaning that occurs upon departure to ensure the room is perfect for future guests. Columbus in general is very dog friendly. There is a small pocket park on the corner of Nationwide Blvd plus Goodale Park a short walk away. (Fee does not apply for service animals.)

Does this hotel have wheelchairs on site if people need them?

A Google User | Oct 9, 2018
S. Chaffin | Oct 9, 2018

Yes they do

Is this hotel pet friendly?

Giovannina Smatusik | Oct 9, 2018
Hilton Columbus Downtown | Oct 9, 2019

Yes, we are definitely a pet friendly hotel! We wouldn't think of leaving our best friend at home. Please be aware that there is a $50 deep cleaning fee (per stay, not per night) to accommodate the deep cleaning that occurs upon departure to ensure the room is perfect for future guests. Columbus in general is very dog friendly. There is a small pocket park on the corner of Nationwide Blvd plus Goodale Park a short walk away. (Fee does not apply for service animals.)

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Os there a shuttle there

Broken Cabbage | Oct 9, 2018
Hilton Columbus Downtown | Oct 9, 2019

COTA provides a very convenient airport shuttle to the Greater Columbus Convention Center and all the downtown hotels, including the Hilton Columbus Downtown, for $2.75 each way. It is a great service! Departs every 30 minutes, 6am-9pm, 7 days a week. For more information and maps: https://www.cota.com/how-to-ride/airconnect/. COTA also offers a FREE shuttle service call CBUS that runs every 10-15 minutes between the Short North and German Village with a stop in front of the hotel. For more information: https://www.cota.com/how-to-ride/cbus/. The hotel itself does not have a shuttle service due to its great downtown location and convenient public transportation options.

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How do I cancel my reservation

melissa stephens | Oct 9, 2018
Paul Shaver | Oct 9, 2018

Call them

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Is there a continental breakfast

Verlee Gilkerson | Oct 9, 2018
Corey Bradford | Oct 9, 2018

There are both Continental and full breakfast options for a fee. They are free for those with Hilton honors status

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Does this hotel have a bar?

Holly Wireman | Oct 9, 2018
Jeff Curtis | Oct 9, 2018

Bar and restaurant on second floor mezzanine.

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Is there parking tomorrow night as I am meeting someone who is staying there at5PM?

Lucy Cindric | Oct 9, 2018
brenda plantt | Oct 9, 2018

Yes they do at the Arena

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What time is checkout

Heather R | Oct 9, 2018
Spuzzy A | Oct 9, 2018

12pm

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Is there a microwave in the room?

Dawn Anglin | Oct 9, 2018
Daniel Fetherolf | Oct 9, 2018

No.

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Does this hotel have self park

Janett Alexander | Oct 9, 2018
Kenneth Fast | Oct 9, 2018

You can self park or use valet parking.

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How far walk to arena

Vicky Strong | Oct 9, 2018
Bob Roehm | Oct 9, 2018

One or two blocks west on Nationwide Blvd.

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How far is it from stephanie speilman cancer center?

Angela Alvarado | Oct 9, 2018
Amanda Qumsiyeh | Oct 9, 2018

It looks like it's 2 miles when I just put it in Google Maps

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