Ascension Seton Medical Center Austin

Category: Hospital in Austin, Texas

Address: 1201 W 38th St, Austin, TX 78705, USA

Phone: +15123241000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Greg Miller

Oct 5, 2022

STAY AWAY.Go to Baylor Scott White Hospital. Seton almost KILLED ME, and now they want me to pay the bill for there mistake.

C.T. Moore

Oct 5, 2022

My 24 yo daughter came here for a large mass that was found in her abdomen. Dr. Medbery and her cardio thoracic team were professional, skilled, and focused on her complete care. The were equally focused on her recovery after the removal surgery. The nurses and ancillary hospital medical team members were all excellent. We couldn't have expected better.

Rebecca Hall

Sep 30, 2022

I have never been so frustrated with a hospital's patient portal & customer service. No one is able to help when I call the numbers that are provided are the error messages, nor can they provide anyone else to help. Baylor Scott & White is light years ahead & would recommend them any day. Avoid Ascension Seton. It is the definition of MEGA corporation with no customer service or support.

Critic Cookie

Sep 30, 2022

My mother comes here to visit Dr.Dallas very often. exceptional service. Friendly faces. Doctor's and nurses who truly care. Lab techs who take there time. And who will not blow your arm with rushing.

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Questions & Answers

What hotel's are reasonable to stay in that's not to far from the hospital

Brenda Taylor | Oct 9, 2018
Victoria Carson | Oct 9, 2018

Seton League House if you or someone you know is a patient at a hospital. They will verify patient status. Rooms are simple and clean. About $40.00 pr night for 2 guests and across the street from Seton Medical Center in Austin.

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When will the COVID-19 vaccine be made available?

Ascension Seton Medical Center Austin | Oct 8, 2021
Nancy Patay | Oct 8, 2021

Wh

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what hotels are close to you

Judy Buckingham | Oct 8, 2020
Judy Buckingham | Oct 8, 2020

what hotels are close?? is the hampton Inn?

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Do you accept MAP insurance

Katherine Wheeler | Oct 9, 2018
Maria Verdin | Oct 9, 2018

Yes

My daughter is known to have a thyroid problem. She and I both think she is getting inadequate care from a physician. I want to refer her to Seton. For thyroid care which of the many Seton facilities should she contact?

David Myers | Oct 9, 2018
2zday Morgan | Oct 8, 2020

Hopefully your daughter's thyroid issues have been resolved by now, but if not, Seton is not her best option. First, she needs to see an endocrinologist who can do a proper diagnosis. If she lives in the north part of town, Dr Simone Scumpia has an office in the MoPac and Parmer Ln area, but if south, Dr Jean Chen is located on Davis Ln. They are both excellent physicians, and may be relied on to order necessary testing before diagnosing the problem and discussing a good treatment plan.

Can you/how do you send a gift or card to a patient? Either from the gift shop or via USPS?

Jessica C | Jun 10, 2022
Matthew Overson | Jul 10, 2022

The gift shop at the hospital is closed permanently.

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Are there any safe & clean hotels near Seton Medical Center, 1292 W 38thSt, Austin Tx

Peggy Clay | Jun 10, 2022
Sandra “Bubbles” Compton | Jun 10, 2022

There should be a lot there is a lot of hotels near that ate

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What exit/location should be used to pick up a patient being discharged from surgery?

Alan InAustin | Apr 11, 2022
Brandon Scott Duncan | Apr 11, 2022

There a couple places to be honest. The south entrance, the ER entrance as well. The patient should communicate with their nurse or transport and yourself for best info

Is there a surgeon named "Chris Yamamoto" who is a doctor at the hospital?

篠原京子 | Apr 11, 2022
Jorge De La Paz | May 11, 2022

I am not sure

apartments close to the hospital.?

Betty Cambronne | Oct 8, 2021
Ree79 | Oct 8, 2021

Yes

My son recently was a patient at the hospital How can I get copies of his medical records?

Gloria McGirr | Oct 8, 2021
michele holloway | Oct 8, 2021

He can download them from his patient portal account.

When should I use the one-call line?

Ascension Seton Medical Center Austin | Oct 8, 2021
Ascension Seton Medical Center Austin | Oct 8, 2021

If you have questions about your care, are looking for your closest Ascension Seton location or want to let the team know you’re on your way when seeking emergency care, the one-call line is the right option for you. Our Patient Access Representatives will listen to understand your questions and concerns, help connect you to the right options for your care and assist in scheduling your care if needed. If you are experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1.

Is the cafeteria open at the 38 street location

LARRY GUNN | Oct 8, 2021
irving lawyer | Oct 8, 2021

Yes was there a few days ago

When should you go to the emergency room?

Ascension Seton Medical Center Austin | Oct 8, 2020
Ariana Rose | Oct 8, 2020

If you're having chest pain, if you're having difficulty breathing, if you are experiencing excessive bleeding that cannot be controlled, if you're actively in labor, if you're having anaphylaxis due to an allergic reaction.

Blood transfusion needed. Have received one within the emergency area. Not admitted as a hospital patient. Stayed in the emergency facility overnight and released.That same procedure I wish to repeat.

Chad Escoe | Oct 8, 2020
Barry Barnett | Oct 8, 2020

I don't know call and ask

Does the "hospital" have ALL the aspects of a real full own hospital? It looks too small to be called a hospital.

Kathleen O'Neal | Oct 8, 2020
2zday Morgan | Oct 8, 2020

Which facility are you inquiring about? Need more information in order to give you a real answer.

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Is there valet parking at Seton Hospital on 38 1/2 st in Austin?

Patricia Rogers | Oct 8, 2020
Ariana D | Oct 8, 2020

Yes. Free if you have a surgical procedure there, otherwise it costs a fee (I don't know how much)

what time are visting hours

Joe Fitch | Oct 9, 2019
Nanci Stephanie | Oct 9, 2019

At least in my case there was never a schedule ... my family and friends went at all hours

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Do you all take Baby pictures before releasing mother and baby

cardellia Murphy | Oct 9, 2019
Maxula Pretto | Oct 9, 2019

I don't know but you could call and ask the hospital.

Does Seton Main offer shuttle service like BSW ?

Ron Eddy | Oct 9, 2019
Mary Penson | Oct 9, 2019

No, they don't have shuttle.

Is there Wifi available for family members waiting during surgery and recovery?

Penne' Liefer | Oct 9, 2019
Mary Penson | Oct 9, 2019

Yes. Ask the front desk. I do believe that it's posted on the walls throughout the area.

Will they treat you if you don't have health insurance

Anne Colombo | Oct 9, 2018
Eddie Gaither | Oct 9, 2018

Yes they will you can file for help through a program they have to help pay the bill.

Are visits to a patient in ICU limited to members of the immediate family?

The Other Place Resort | Oct 9, 2018
Lakeisha Rogers | Oct 9, 2018

Yes

Can my 2 year old stay with me I have to get c-section tomorrow

JuansQueen Cortez | Oct 9, 2018
chloe wilson | Oct 9, 2019

That is not up to the doctor since they wont be the ones having to supervise the child. I suggest calling the unit, but the child must be supervised by an adult while you are in the operating room & recovery unit.

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How to I send a recognition/thank you letter for great nursing service on July 21st?

Peter Marana | Oct 9, 2018
chloe wilson | Oct 9, 2019

You can write a letter to the unit or to the manager. You can also nominate a nurse through the Daisy Award foundation.

What does it cost to park here?

melissa goodman | Oct 9, 2018
Mary Penson | Oct 9, 2018

$9-10 for valet parking in the front. The parking garage charges according to the amount of time you spend there.

My 14 year old daughter has multiple herniated discs and we were recently told that she needed surgery but every surgeon has refused to operate on her because of her age, does anyone have any suggestions for surgeons willing to operate on kids?

Jordan Campos | Oct 9, 2018
Dario Chavez | Oct 9, 2018

Honestly, your options may be limited even in a city the size of Austin. Research your options in the area. If you can travel to Houston look in to Texas Children's Hospital, Children's Shriners, or even Children's Memorial Hermann. Good luck!

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CAN I CHECK TO SEE IF A PATIENT IS STILL THERE?

Donald Bird | Oct 9, 2018
River Tolley | Oct 9, 2018

Yes

Does it have a gift/floral shop.

Elena Albertz | Oct 9, 2018
V H.A | Oct 9, 2018

Yes!! Expect to take a lot of money. Its not cheap. But great stuff !!

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Friend staying with me has pancreatitis possibly , admitted Friday and just got home today but having hallucinations and groggy almost intoxicated seemingly

Jimmy Doster | Oct 9, 2018
A Dominguez | Oct 9, 2018

Wow. I'm nobody. But you can call the doctor's emergency number who treated her in the hospital. You can also call the emergency room nurse of the hospital that treated her. In the meantime watch for breathing problems or fever, and do not give her any more medication unless absolutely necessary for pain (try HALF if needed) until you're able to talk to somebody. Stay awake with her if you feel you can handle it. If you have any doubts whatsoever drive her to the emergency or call an ambulance. Good luck. I said a prayer.

Is the cafeteria open on weekends

John Martinez | Oct 9, 2017
Ike | Oct 9, 2017

Yes but they work bankers hours, its expensive, and okay at best. Cafe express is near by.

How quick is service

Josephine Hunter | Oct 9, 2017
Eric Johnson | Oct 9, 2017

Pretty quick. If you need to go to the ER, go to Seton Healthcare's website to check wait times for all Seton Hospitals. You can even do a pre-check in to help eliminate your wait. It will provide you with an arrival time frame.

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