Dell Seton Medical Center at The University of Texas

Category: Hospital in Austin, Texas

Address: 1500 Red River St, Austin, TX 78701, USA

Phone: +15123247000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Ricardo Chavez

Oct 4, 2022

I had a knee surgery the attention was excellent all the medical staff and nurses of good quality thanks for everything I congratulate you

Ray McEachern

Oct 4, 2022

doctors are just out of medical school - you don’t have a doctor assigned to you which is horrible- no one doctor watches out for you and no familiarity with your case - new doctor every day - they run your medical care using teams of doctors which does not work - i was here for 10 days and will never come to this hospital again

Mario Alberto Bellver Gonzalez

Sep 27, 2022

It will be 495 dollars just for stepping in. I never got to see a doctor or get some help. They checked me in and got my info. Then I waited for 4 hours in tears as I had back spasm after back spasm. I went home and used ibuprofen and icy hot. Terrible experience go somewhere else if you need help.

Kerrman Pardo

Sep 25, 2022

I been here for 6 hours in pain, and still haven’t get check.. how ever I will get a Big bill 🀯

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Questions & Answers

I heard there is a 24-hour psychiatrist at the hospital. Is this true?

Ace Ramone | Oct 9, 2019
Anderson England | Oct 9, 2019

The website says there is a Psychiatrist available from 11am until 11pm. They appear to be open 24 hours for an evaluation.

I see it's open 24hours. Does that include Radiology? Can I come anytime and get X-rays done?

David Miller | Oct 9, 2018
Daniel Riddle II | Oct 9, 2018

in the er they have a portable xray machine

What is the phone number of the Pharmacy .... is Urgent .... Thank you.

Boris Cardenas | Oct 9, 2019
Daniel Riddle II | Oct 9, 2019

just call hospital ask to be transferred or just google it

how many beds?

Elise Carper | Oct 9, 2018
Matthew Braunschweig | Oct 9, 2018

211 beds with room for future expansion

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What does it cost to valet park?

Sandra Lane | Oct 9, 2018
May Hernandez (Moving Squad) | Oct 9, 2018

$10. You also have Garage Park option, free for under 30 minutes, or stay for $2 minimum and max being $9 for 5+ hours. Street parking is available just pay Metered parking rate from 8-6p. Free on Sundays.

I need to know my results of the covid test, yesterday they were done in the hospital and supposedly he would send me an email in 5 hours to see the results and I have not received such an email

Yanet Lavigne | Jan 11, 2022
Bradley Miller | Jan 11, 2022

I'd suggest contacting who performed the test.

Is the parking still at the Brackenridge parking bldg

lucy renteria | Dec 12, 2021
Theresa Thomas | Dec 12, 2021

Yes

emergency room parking - where?

Peggy Mueller | Oct 8, 2021
Margaret Miller | Oct 8, 2021

The parking garage across the street. One side says Dr's only. Enter from the other side closest to the construction that used to be Brackenridge

How long is wait, if I have 7 people ahead of me for a room?

Mark Marker | Oct 8, 2021
Heather Jackson | Oct 8, 2021

Oh, you mean for admission? Sorry. That I do not know. Again, depends on patient circumstances.

When will the COVID-19 vaccine be made available?

Dell Seton Medical Center at The University of Texas | Oct 8, 2021
Dell Seton Medical Center at The University of Texas | Oct 8, 2021

We are following local and state government and health department guidelines for COVID-19 vaccine distribution. For the first doses of vaccine available, front-line healthcare workers have been prioritized. As vaccine appointments are made available in your community, additional information will be shared. Answers to frequently asked questions can be found on our website at ascension.org.

When should I use the one-call line?

Dell Seton Medical Center at The University of Texas | Oct 8, 2021
Dell Seton Medical Center at The University of Texas | Oct 8, 2021

If you have questions about your care, are looking for your closest Ascension Seton location or want to let the team know you’re on your way when seeking emergency care, the one-call line is the right option for you. Our Patient Access Representatives will listen to understand your questions and concerns, help connect you to the right options for your care and assist in scheduling your care if needed. If you are experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1.

Are MAP patients eligible to go to Dell-Seton? Can you go to the ER with a MAP card? What about making an appointment?

Denny | Oct 8, 2021
rga Dawg | Oct 8, 2021

Dell Seton University Hospital and ER treats ALL patients regardless of insurance.. They are the place for indigent care in Travis county

Are you putting one patient in 2 bed rooms because of covid?

Doe Eyes | Oct 8, 2020
Kathleen Arnold | Oct 8, 2020

There's no need to have one patient use 2 rooms. I've never seen that done anywhere...

ICU Visitation hours & rules

Willie Moreno | Oct 8, 2020
Stephanie Duncan | Oct 8, 2020

If the person you were coming to see has David you will not be allowed to come in. And I do believe visiting hours are over at 8:30 p.m.

Can anyone go to ER with what they think are cancer issues

Frank Zamora | Oct 8, 2020
Dell Seton Medical Center at The University of Texas | Oct 8, 2020

If you have medical questions or concerns please contact your primary care provider. If you are in need of a medical provider, you can find them on our website https://healthcare.ascension.org/. Thank you. -Ascension Texas Community Manager

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Has anyone gone to dell for outpatient xrays? How long of a process is it?

Sue Heumann | Oct 8, 2020
Olivia Huerta | Oct 8, 2020

If you have an appointment it doesn't take long at all. Depending on the type of Xray, but usually less than 10 minutes

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Does Dell Medical School have a research department researching Barretts?

Clarice Luhm | Oct 8, 2020
Bradley Miller | Oct 8, 2020

Good question, unfortunately I don't know the answer. I'd suggest calling the school and ask.

Is there a sign language translator 24 hours if not do I need to call ahead

Susan Carol Phillips | Oct 8, 2020
Mark Duoto | Oct 8, 2020

I would call ahead to be sure. They are supposed to have someone at all time's to translate any language and sighn. But always good to make sure anyways!

What help can you find here if not having insurance?

carla molinelli | Oct 8, 2020
Dell Seton Medical Center at The University of Texas | Oct 8, 2020

You can also find our Financial Assistance Policy here: https://healthcare.ascension.org/Locations/Texas/TXAUS/Austin-Dell-Seton-Medical-Center-at-The-University-of-Texas/Financial-Assistance

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Can you go if you have problems with your teeth

Willie Mae Murray | Oct 8, 2020
Dell Seton Medical Center at The University of Texas | Oct 8, 2020

Yes, our facility can address emergent dental needs. -Ascension Texas Community Manager

Do you have impatient rehab here

Rhonda Sauls | Oct 9, 2019
Matthew Braunschweig | Oct 9, 2019

If not, you can contact state of Texas HHS department of OSAR for inpatient and outpatient references. M-f opens at 8am in guadlupe st in Austin

Where is parking

Irene Cabrera | Oct 9, 2019
Annette Jones | Oct 9, 2019

Access is on left side street if you're facing hospital. Covered parking building.

Where do you park and where is pre op?

Hal Anderson | Oct 9, 2019
Kim Camp | Oct 9, 2019

I'm the front... Marked surgery

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Who can I contact for my medical records. Had C-3-C6 Antenor cervical Discectomy & Fusion surgery by Dr. James Rose on 4/5/18 and cannot get anyone to return my calls. Need copies for Dr. Noe Olvera Rheumatologist

Edna Chumchal | Oct 9, 2019
Michelle A | Oct 9, 2019

medical records will have the information you need .. but you have to sign a form and show ID .. its located on the 1st floor by the pharmacy

Where is the day surgery located?

Pam Morgan | Oct 9, 2019
William Bauer | Oct 9, 2019

2nd floor, Check in with registration at the desk

How many times do you have to ask 4 the whiteboard to be filled out?

Zackery Hayes | Oct 9, 2019
Daniel Riddle II | Oct 9, 2019

none it's always done right for me

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Can someone stay overnight in my room with me after being admitted

Angel Rodriguez | Oct 9, 2019
Deanna Moffett | Oct 9, 2019

Yes

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Where do you go to get your badge remade?

alaina howard | Oct 9, 2018
alaina howard | Oct 9, 2018

As a setin staff member associate and where in the ER at the old Breckenridge or at Dell Seton?

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Is there a gift shop

Marcelina Mol | Oct 9, 2018
Daniel Riddle II | Oct 9, 2019

no

I need to know who to contact for questions regarding care of a patient in the Brain & Spine Center. My calls have not been returned. Is there someone who oversees the medical appts there?

Myra Strain | Oct 9, 2018
Jenn Mcdavitt | Oct 9, 2018

You could always try calling a different department and asking them to transfer you or for what their logs list it as. I'll see if i can find out more

What is your policy concerning dogs in the hospital?

Larry Patterson | Oct 9, 2018
Daniel Riddle II | Oct 9, 2018

u need to call and ask

Why do they contract with ER doctors they know may not participate in any medical plans? Is β€œit’s common practice” really an acceptable answer?

Ryguy | Oct 9, 2018
Daniel Riddle II | Oct 9, 2018

yes

I have been bleeding from rectum for 2 weeks?? Should I visit the ER?

Dhana Sparks | Oct 9, 2018
Daniel Riddle II | Oct 9, 2018

yes

Are flowers allowed on the oncology floor?

Gary Winkie | Oct 9, 2018
Daniel Riddle II | Oct 9, 2018

no clue call them im sure they can answer that

Which department does a patient lodge complaints?

Devante Consulting Limited | Oct 9, 2017
ATXMichael | Oct 9, 2017

There are also "patient representatives" you can talk to.

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