NJ FamilyCare

Category: Health insurance agency

Address: 100 American Metro Blvd, Hamilton Township, NJ 08619, USA

Phone: +18007010710

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–8PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Nick Dresch

Sep 9, 2022

awful awful customer support

Moaaz Koshul

Aug 16, 2022

In January 2022 they cancelled my child's coverage I had with Horizon Blue Cross because they may have been eligible for medicare or medicaid. I'm on 8 months and counting trying to get her insured. They keep asking for the same documents for months and months and won't move anything along.

Goddess Amber

Aug 2, 2022

Rude and disrespectful they dont want to help me with my new name change i am goimg to put curses on them

Scott Stackhouse

Jun 30, 2022

No help at all.

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Questions & Answers

why say that you guys are here to help those in need when people like myself who are on their own, work full time, have a child, and pay things like rent and light CANT qualify. You guys dont factor in basic living expenses? why?

Alizette Mendez | Oct 9, 2018
Laura Lech | Oct 9, 2019

Because people like us, the working class, don't matter to the politicians in this state. You must be middle class or part of the welfare system for your voice to count.....but hey, Murphy is going to make marijuana legal so at least you can get stoned. SMH...time to move out of NJ.....

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I make $2000 a month am I qualified and how much do I have to pay out of that to have it?

David Pritsky | Oct 9, 2017
JoJo Lamar | Oct 9, 2017

What's the answer cause I make less???

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Does anybody in the agency know what is going on?? It seems each person I speak with is less informed than the next, WE REALLY need to rework this if my tax dollars are supporting this incompetent agency.

Tom Brennan | Oct 9, 2019
christina schwarz | Oct 9, 2019

So I'm assuming I'm not the only one who hasn't heard anything about my renewal. The automated system says up too 45 days but it's been over 2 months now......

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I want to know my status of my application, please give me a number that I can contact you.

Jiyoung Yun | Oct 9, 2017
Jersey Girl Jay | Oct 9, 2019

Same I've been calling and I'm getting no response this is so unprofessional

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What's the fax number

Stephanie | Oct 9, 2018
Fernando Contreras | Oct 9, 2018

I want horizon NJ health

Hello is this nj family health care

Ivana Reyes | Oct 9, 2017
Lazyist Kid | Oct 9, 2019

Hope so! I want to know if my meetings at Rutgers behavioral unit are covered and if the medications are right to take. I don’t want to be on these for to long because of side effects.

how do i reapply after my coverage has lapsed?

Thomas Solomon | Oct 9, 2018
Jovan Matthews | Oct 8, 2020

Go to your local county's board of social services and reapply there or you can reapply on line.

I have a family of 3 and monthly income of $4,833.33 what health care insurance I could buy that will not cost more than maybe 20% to 30% of my income?

Laura Molina | Oct 9, 2018
Summer Soker | Oct 9, 2018

Go to your city healthcare department. They will help you. At least in jersey city it's like that

If you have medical but no dental. Would you help someone??

Michele Vizzone | Oct 9, 2019
lakiesha davis | Oct 9, 2019

YES

Who would like to help me with finding out if mental health benefits are covered/ I put slash because I also associate substance abuse (drugs/ medication). I just want to be clean but have a poor support system.

Lazyist Kid | Oct 9, 2019
Roach Coach’n | Jun 10, 2022

Yes they help with mental health and substance abuse. Hope you found the help you needed, addiction sux!

I just move to New Jersey from Massachusetts.Im being told at the social security office that can't get coverage here in New Jersey . can someone please explain to me how can this be ?

Wilberto Cruz | Oct 9, 2019
Ed Brooks | Oct 9, 2019

you received bad information. apply online at www.njfamilycare.org

Hey got a question my son has horizon health. I am divorced from my wife and we have joint custody. I have him on weekends. Called horizon they said to call here .I don't have authorization how do I get a card for him ?

Mike D | Oct 9, 2019
Shelly Novak | Oct 8, 2021

Judge should have told your ex to give you one with the custody agreement.

Can anyone let me know if there are any orthopedic knee doctors in monmouth county ? Thanks !

John r. Harris | Oct 9, 2019
Emmanuel Acosta | Oct 9, 2019

If you have insurance, like Horizon or Amerigroup, you can go on their site and look up an orthopedic doctor by zip code. This will endure that they will take your insurance.

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Does anybody know the Fax number for NJ family care? I have to fax over my renewal

Krissy Leigh | Oct 9, 2018
Lynn Li | Oct 9, 2018

Fax no: 609-631-6323

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Can I pay my monthly charge online?

Maria DeLorenzo | Oct 9, 2018
Marcel Smith | Oct 9, 2018

easier to call the 1800 number can be done in matter of minutes

Can I add my grandson to my nj family care and how ?

Sandra Morgan | Oct 9, 2018
Sandra Morgan | Oct 9, 2019

Yes you can. Go to Njfamilycare.gov

Can ss benefit affect eligibility of nj family Healthcare insurance?

Jeannette A | Jan 11, 2022
Ed Brooks | Jan 11, 2022

Yes. all income is used to determine eligibility

Hi , i received a letter yesterday from family care. In the letter they want my SSN number. So how can i put my SSN through online. can you please help me?

Mifta hul Jannat | Jan 11, 2022
Peter Bednarz | Jan 11, 2022

Hi. Best place to handle such info is to call them directly or go to the office and have the FamilyCare specialist input the SSN. Hope this helps. GL

Hi . I lose my card and I need to know how can I get my information.

sandy camilo | Oct 8, 2021
A Google User | Oct 8, 2021

i lost mymedicaid card. canu send me one

Do I enroll for a free insurance?

Norman Cansana | Oct 8, 2021
Amber Rizvi | Oct 8, 2021

If you don't have a job and any kind of insurance then YES You should definitely apply for your whole family.

How can I get a application to apply for medicaid in Hackensack

Idele Dawson | Oct 8, 2020
Francine Wylie | Oct 8, 2020

U can apply online or call and and apply online

What ifyouhave savings account or investments

Kathleen Bragg | Oct 8, 2020
Haguchu Sedu | Oct 8, 2020

Yes

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I am continuously calling exactly 11:38 am Friday, voicemail is telling I'm m you are excepting calls.But I received the NJFamily prompts?

Alexis Lexxy (Lexxy) | Oct 8, 2020
Haguchu Sedu | Oct 8, 2020

You should go there in person

Can my daughter get her flu shot at CVS, Walmart or any other place that's not her doctor's office?

michelle augustine | Oct 8, 2020
Haguchu Sedu | Oct 8, 2020

I believe you can. Call them and ask if they accept your insurance.

Where to enroll in Atlantic County

Cheryle Hughes | Oct 8, 2020
Tracy M | Oct 8, 2020

The closest office would be the Westmont outreach office ....your best best would be to apply on the website. Njfamilycare.org. office addresses are on the site as well.

I can't find a doctor that accepts this insurance and the nobody answers the number the system gave me. I'm in the Brick area. Any help would be appreciated

Kevin Jacobs | Oct 8, 2020
Marcel Smith | Oct 8, 2020

call the hmo and they can provide you with a dr in the network

I need a new medical card to use for part of my trip to the Middle East in May. I use to have a medical card, but it's lost somehow. How can I get a new one?

Joseph Williams | Oct 8, 2020
Eric Ohene | Oct 8, 2020

Call them !! If you dont have thier number call 411 then check will get it

how do I find a Ophthalmology near Monroe NJ?

Judy Cavacloglou | Oct 8, 2020
Tracy M | Oct 8, 2020

Call the # on the back of your hmo card....tell them the type of doctor your looking for and they will let you know the names in that aream

Hi, I don't know how to fill out insurance renewal

Ruby Polanco | Oct 8, 2020
dalyankers dyl | Oct 8, 2020

Did you receive forms in Spanish?

What are the hours for the outreach office? Is it the same as the call center?

Rose Stolarz | Oct 8, 2020
Ed Brooks | Oct 8, 2020

8am to 5pm, Monday to Friday

Sad that I've been calling for a week straight and all I do is stay on hold. I'm on hold with this office again; it's been 20 min 37 sec and still waiting.

Gloria Reyes | Oct 9, 2019
Sherly P | Oct 9, 2019

Phone calls are pure hell with njfamily care and they never know what they are talking about even when you do finally get through Much better in person. It's still a bit rough, but things actually got done when I went

Hi What is the address in New Jersey

Igbala Deljanin | Oct 9, 2019
Lelia | Oct 9, 2019

100 American Metro Blvd Suite 105 Hamilton NJ 08619. Use the Vitreous China Plumbing Fixtures Entrance.

I have been trying to change my mailing address? My English is not very good. can anyone tell me, which steps should I do?

rukiye afra | Oct 9, 2019
Ed Brooks | Oct 9, 2019

the call center has translators

How do I requesting addig a member to my policy

Samantha Harrison | Oct 9, 2019
dalyankers dyl | Oct 9, 2019

Call the 800 number and let them know you want to add a family member. Be sure to have their ssn

What is the fax # to send over forms to NJ Family Care

Debbie Boylan | Oct 9, 2019
T K | Oct 9, 2019

Look on the website

How can I get to talk to someone about my application, which I applied in December 2018. The phone number does not allow for a option to connect to a operator.

Irene Sattelberger | Oct 9, 2019
dalyankers dyl | Oct 9, 2019

You just have to be patient. Are you dialing the 800#? Did you apply for just yourself or your family as well?

how i get form 1095A

Johan Hakim | Oct 9, 2019
dalyankers dyl | Oct 9, 2019

If they haven't mailed it to you yet. You can go online to get it

how I get my 1095-A form

Johan Hakim | Oct 9, 2019
dalyankers dyl | Oct 9, 2019

They should've sent it to by now. Or go online

When will gov't be mailing 2018 1095 statements

Y Teresa | Oct 9, 2019
Ed Brooks | Oct 9, 2019

They should start mailing on 2/4

What's the deadline to apply for medicade

June Griswold | Oct 9, 2019
Ed Brooks | Oct 9, 2019

You can apply for NJ FamilyCare at any time

Can you actually go there and speak to someone? Or is it only the 1-800 number??

Tracey Marseglia | Oct 9, 2019
Ed Brooks | Oct 9, 2019

you can absolutely go there. outreach office is present, just follow the signs

Hey I would like to change my hmo and not wait on the phone for over a hour is there a way i can do that from a automated system please let me know the number thank you

john Tesser | Oct 9, 2019
Karen Boykins | Oct 9, 2019

You can change it through the automated system, same number you've been calling, listen to prompts regarding HMO

Can I email my paystubs in

Aleesha Rodriquez | Oct 9, 2019
sandeus jean renaud | Oct 8, 2020

Can i have your email adress so that i can explain you something?

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How do you reapply for family care

CINDY CONWAY | Oct 9, 2019
Spencer Ragland | Oct 9, 2019

Go to www.njfamilycare.org

Can I cancel my Insurance online?

Shannon Sweeney | Oct 9, 2018
Karen Boykins | Oct 9, 2018

It's best to call

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What is NJ family care Medicaid Is that Stright Medicaid ?!! Or will I receive another card like americgroup or Horizon NJ health ?!!

Gul Jana | Oct 9, 2018
Al-Nisha W. | Oct 9, 2018

You’ll have an option to choose your HMO. I used Horizon NJ health in the past.

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If my Son has this coverage, am I allowed to purchase my own without him loosing his?

Jeanette Dean | Oct 9, 2018
Rachel Striddels | Oct 9, 2018

My son is a full time student and he is being always on my husband plan but he won't be accepted on my husband plan because he is turning 26 in September Is he elegile to apply for new Jersey family care

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How do I change my address?

Kisha Lanette | Oct 9, 2018
Shakeyta McAllister | Oct 9, 2018

Call the customer service and they will help you

If my daughter is under my insurance, can her dad claim her if he lives with her full time?

Megan Bruce | Oct 9, 2018
Emmanuel Acosta | Oct 9, 2018

Yes. Income tax dependency regards the parent or guardian who provides for more than 50% of the dependents expenses.

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There seems to be no links to payment information or ways to pay monthly premium online. Is it possible to pay premiums online? Are payment methods listed anywhere on the website, because I can't find it, if so?

Steve M | Oct 9, 2018
Tia Holmes | Oct 9, 2018

Nope. You must still call to make payments. So annoying!!!

How I recevied refound money for doctor visit and ultrasound?

Beata Pirog | Oct 9, 2018
Barbara Dulce | Oct 9, 2018

Why would u get a refund ?! Nvm you can't even write refund

Why do it take 30 to 45 days to here back from njfamilycare when you add a family member on when it a child who need medical help because thee child have medical problem and i just got temporary sole custody of my grandson

Sarah Champion | Oct 9, 2018
Carly QrOw | Oct 9, 2018

That Engrish tho...

We make 2711.00 a month do we qualify

Carol Vanderslice | Oct 9, 2018
Michael Megan Olsen | Oct 9, 2018

If you go to the nj fmily website they have a chart that says who qualifies based on income and family size.

Hi We are family of 3 new immigrants me my wife and our baby. our monthly income is 1600 Are elligible for for free or kow cost health insurance? Thanks in advance

M Jayasinghe | Oct 9, 2018
terra squad | Oct 9, 2018

Yes you guys qualify based on income but they will ask you for your socials which you may not have

For a family of two the income / month is 4,440 are we eligible if so what is the cost of co pay and cost of insurance. Per month

Steve Clemens | Oct 9, 2017
Renny Bunz | Oct 9, 2017

Your income is too high to qualify for a family of 2 u can check the website to confirm.

I want to be treated after shoulder dislocation.

Dong Kim | Oct 9, 2017
Dan Pancoast | Oct 9, 2017

Yes

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