New Jersey Imaging Network | Edison

Marina Kost

Beware of incorrect billing by the front desk. I was supposed to have MRI done at this location. When I made my appointment I spoke with scheduling and billing to make shure bill would be done correctly prior to my appointment. I provided the reference number from my insurance patient's responsibility is $100.00 copay for MRI. Following week when I came for my appointment the front desk person Samina asked me to pay $444.84. I told her that with my insurance my responsibility should be Copayment $100 and that she should look at the notes and reference number under my account. Samina reviewed the notes and reference number and said : " yes you pay only $100" I gave her my card and she gave me receipt for my $100 payment. The problem was that the receipt showed that I still owe $344.84 balance. When I asked why my receipt doesn't show $0 balance , Samina said she doesn't know why and refused to make appropriate corrections. I asked to void the transaction and refund me $100 because I can't do the test and be responsible for incorrect bill. Samina said that is nothing that she can do. After long conversation the other lady at front desk voided my transaction. Unfortunately I couldn't do my test because of rude and unprofessional service of front desk representative.

Dave Iaco

EXCELLENT service, great communications, very friendly group, helpful and very understanding, great job Everyone

Jill Mesonas

Quick, efficient, knowledgeable and kind.

James Lohse

People at the desk were 5 star, very nice. Technician was totally heartless and rude. Would never recommend this place. I was in extreme pain and he would down to me.he didn't care and it showed.