Brookside Village Apartments

Category: Apartment complex in St. Louis, Missouri

Address: 10230 MacKenzie Rd, St. Louis, MO 63123, USA

Phone: +13145440066

Reviews

Torah Brown

Mar 21, 2022

My property was damaged by someone in the building. They never did anything about it. Never answer calls or emails. Add on extra fees for no reason

Konner Krebeck

May 29, 2019

This place would be a lot better to live in if it were actually ran by decent staff. Nice apartments but the property managers NEVER want to answer the phone or return calls and are consistently out of the office during normal business hours. The coordination is a joke.

Amanda Yoder

Dec 4, 2018

I went in for a walk through the other day. Lauren was so helpful and nice. The apartments were super spacious and had plenty of room for my kids to play and run around. It has an awesome playground that I can take my kids to. And it backs up to grants trail so we can take walks whenever. Highly recommend these apartments and make sure you talk to Lauren. She was absolutely the best.

Cynthiia Brooks

Jun 1, 2018

They never answer the phone!!! NEVER! If they call back its always days later. The place is nice but they need a better office team. I just feel like if I'm on time with rent the least they can do is provided quality service! I never had issues at my last place. Any time I called about anything they were there within the hr. and the office was 20min away these people are right across from me and still take their time. I guess Im Not so lucky this go round!!

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Questions & Answers

A murder recently took place a few weeks ago and if you are to ask they will lie about it and tell you that they are not allowed to tell you and for you to call the local police department

travis taylor | Mar 22, 2020
Ayeash Blount | Mar 23, 2020

Brookside sucks would not recommend these apartments to anyone they are awful here

Does anyone work in the office? I’ve stopped by on multiple occasions during office hours and the door is always locked. My roommate and I have called and left multiple messages and have never been contacted back.

Debra Evers | Mar 22, 2020
travis taylor | Mar 23, 2020

No the property management lock the door all the time and leaves by 4

Hi, I am writing to ask about your leases. If one signs a lease and needs/wants to break it - how is one penalized? Thank you

Carolyn Eagle | Mar 23, 2019
Gary Ellison | Mar 24, 2019

In most cases you are obligated to pay the remaining balance on a lease if you're going to break it

Wats this rat infestations thing about ??? Im considering renting there ??

Colleen Bold | Mar 23, 2019
Candice Metcalf | Mar 24, 2019

No rats that I know of. I have a friend who lives there and I visit a few times a week. I have never seen a rat.

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