Hilton Garden Inn New Orleans Convention Center

Category: Hotel in New Orleans, Louisiana

Address: 1001 S Peters St, New Orleans, LA 70130, USA

Phone: +15045250044

Reviews

Sekayi Murray

Apr 25, 2022

I had a great experience on my short trip. Ashune was professional and very friendly. Great customer service. My husband and I could not find any complaints about the room. It was very clean. The one-bedroom suite was exactly as shown on the hotel website. The valet experience was great, even though it was $45 per day for parking. I rather pay $45 than drive around all day to find parking during the french quarter festival. Great location. There are many restaurants close by.

Cara Roberts

Apr 16, 2022

The clerk that checked me in was high. The odor of marijuana coming off of him was extremely unpleasant. He was spaced out. It took him a long time to process and respond when spoken to, it was to the point of awkwardness. The air conditioning was not working and the room was uncomfortably warm. It was after midnight when a maintenance person fixed it and we were able to cool down. Around an hour later a smell of smoke started coming from the unit. I called the front desk. The clerk told me he’d send someone up to check it, but he never did. The drain in the shower was/is stuck and in the drain is something slimy and dirty. It would not stay in the drain position. I feel almost like I was stolen from. I was able to get next to no sleep due to the maintenance issues. I should have saved my money and just driven straight through the night to get to my surgery at Tulane Medical Center, which was the reason for my stay.

Jared Brunson

Feb 27, 2022

Exactly what you’d expect from a Hilton garden inn! Nice facilities, nice room, clean and comfy. Stayed the night here for a cruise leaving the next day and it’s right up the street from the cruise terminals! I actually was able to just walk to my cruise! Definitely would stay here again.

Yatashah Backus

Feb 7, 2022

It is a very nice and updated rooms with microwave and fridge. I had a problem with my shower when I first came in around 10 pm and they sent a mechanic within minutes and fixed it so quickly. To me that's an amazing service. Great quality to start and are prompt at fixing anything less ❤️

Thanks! Your review is awaiting moderation.

Questions & Answers

Is this hotel near the port of New Orleans

Michael Anderson | Apr 26, 2018
Stephen Callender | Apr 27, 2018

Its about 3 blocks away.

Read More

Is this hotel offer breakfast and dinner

Surprise Dimakatso | Apr 26, 2019
Luckson Telusma | Apr 27, 2019

Yes

Read More

Is there a shuttle to the port from the hotel

Deborah Bates | Apr 25, 2020
Antonio Martinez | Apr 26, 2020

Yes.

How from from boubron

Harrell Terrell | Apr 26, 2019
Stanley Toval | Apr 27, 2019

5 are 10 min.

Read More

Is the hotel near French quarter

Shari Allen | Apr 26, 2019
yul | Apr 27, 2019

About twenty minutes walk or several stops on streetcar, nearest stop is less than ten minutes walk from the hotel.

Read More

Are pets allowed ??

Renay Love | Jun 29, 2021
ECS | Jun 30, 2021

I'm not sure, I didn't see any pets there on my three days there.

Read More

Is self parking included in the room rate?

Shane Groen | Apr 25, 2021
Marc Lazerow | Apr 26, 2021

Not sure but there is free parking on the side street. When I was there they just reopened and they had to manually open and close with the clicker.

How far from harrah's casino

Donna Banks | Apr 25, 2020
LaToya Davis | Apr 26, 2020

>10min walk unless you are trotting or speed walking. I would suggest getting an uber. If you elect to drive, there's parking down at the Riverwalk.

Read More

What options are available for parking?

H O | Apr 25, 2020
Alex Kreilich | Apr 26, 2020

Nothing on site. Best bet are paid parking lots or hotel parking.

Read More

Is there a shuttle to the cruise port?

Jenny Koch | Apr 25, 2020
Valerie Collins | Apr 26, 2020

It is literally in walking distance. About a 10-15min walk. I passed by it on my way to the mall for some beignets at Cafe Du Monde. You can see the cruise ship from the hotel.

Read More

Hi, my name is Javier Ferreyros and I will be staying at the Hotel as part of the Mead Johnson group arriving Oct 24. I Will like to know if it is possible to give the hotel's address to buy a few things by mail and pick them up at my arrival. Tks

Javier Ferreyros | Apr 25, 2020
Virginia Sykes | Apr 26, 2020

I would make sure the hotel allowed it. But I am sure it will be there when you arrive . It would be a courtesy to their for staying at their establishments.

Read More

What are the banks name in area

Carol Frazier | Apr 25, 2020
Carol Frazier | Apr 26, 2020

Bank of America

Read More

How far from the convention Center is this hotel?

Thomas Tucker | Apr 25, 2020
Jenn Barry | Apr 26, 2020

One end of the convention center is about a block and a half away. Please understand that the convention center is very very long, many city blocks. Depending on which side of the convention center your sessions are, it could be between a 1 and 10 block distance.

Read More

Are there any parking lots or garages near this hotel?

Michelle Francois | Apr 26, 2019
Darla Reese | Apr 27, 2019

There was a parking garage right across the street on the corner. But due to construction they changed the entrance to the back side. If your not familiar with the area it might get confusing but they had a huge sign pointing you to the entrance. Also for the hotel itself, they valet your car.

Read More

Is it near the essence festival activities

Nicole Lee | Apr 26, 2019
Nicole Lee | Apr 27, 2019

Thanx so much

Read More

Which one is cheaper taxi or Uber to get around or should I rent a car

Sabrina Fields | Apr 26, 2019
Daryl Merchant | Apr 27, 2019

Uber was pretty cheap but most everything is in walking distance

Read More

Do they have a shuttle bus that bring you to the hotel

Sabrina Fields | Apr 26, 2019
Gary Messmer | Apr 27, 2019

Call the hotel and ask. Also ask if there will be water in your bathroom, did not work when I was there.

What’s the best way to get there from the airport?

Robin F Kelley | Apr 26, 2019
David Lomas | Apr 27, 2019

I Used a taxi you get too see different places you might want to visit

Read More

Will they allow you to drop your luggage off before check in?

Robin F Kelley | Apr 26, 2019
Rebecca Altman | Apr 27, 2019

Yes. I was able to leave my luggage for a few hours while they prepared my room. They give you a ticket matching the ticket on your luggage.

Is there on-site or nearby off-site parking?

jmark | Apr 26, 2019
Rebecca Altman | Apr 27, 2019

Hotel has valet. It is $44 a day. I was there a week ago. There are places to park close by for less but not as secure.

Read More

How close to the Superdome?

Juan Rangel | Apr 26, 2019
Robert Yon | Apr 27, 2019

Its 1.4 miles so walking is even an option.

Read More

How far is it to Bourbon st. Or the French Quarter. ?

Terry Hamilton | Apr 26, 2018
T H | Apr 27, 2018

If you're walking and the weather is fine it's about 20-30 minutes depending on your speed. Driving, it's 5-10 minutes if you're not worried about parking.

Read More

Does the Hilton have free breakfast?

ULTI-MATE-UM XP | Apr 26, 2018
Dena Hendricks | Apr 27, 2018

No, although there is a restaurant in the hotel.

Read More

How far is the WWII museum from the Hilton

Bill Erdel | Apr 26, 2019
Rebecca Altman | Apr 27, 2019

The museum is a bit too far to walk but if you enjoy walking it's beautiful.

Read More

How far are you from the carnival cruise port

Alethea Gibbs | Apr 26, 2019
Julia Daugherty | Apr 27, 2019

It's just over half a mile. The hotel does not have shuttle service and won't tell you that there is one a half block away

Read More

How close to bourbon st

Rupert Anyaegbunam | Apr 26, 2018
Troy Broussard | Apr 27, 2018

28 minutes walking, 16 driving

Read More

Breakfast provided ? LUNCH PRICES

DeVonne Thomas | Apr 26, 2018
Christopher Adams | Apr 27, 2018

Breakfast is not included.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places