Mount Sinai Doctors – West 57th Street

Kate McAleer

I was billed $470.00 for a visit to my PCP for specific issues including a serious allergy causing hives that an allergist, who saw me via tele-health, recommended I see in addition for extra tests. Medicare refused payment because the visit was coded as an Annual Wellness checkup which it was not.

Kevin Ngo

I would recommend you look elsewhere. My main issue with this location is the administrative staff. I specifically asked them to review my health insurance to make sure everything was covered under my plan. They said it was. Two weeks later, I receive a bill showing that only a portion was actually covered. This is fine, since insurance plans offer different rates, but I would have liked to know this information before engaging in any services. When I try to contact the office for an explanation, no response, but they can keep sending automated messages to collect the amount due. Overall, the quality of service is fine, but you could probably get the same elsewhere. First and last time coming to this location, and definitely left a bad impression for the Mount Sinai brand.

Sasha Winslow

This morning, I accidentally mixed up my appointment for MD Mekdes. This was my first time at the 200 west 57 street location. Unfortunately, I encountered a rude receptionist name Annie. I told her I received a called yesterday and definitely forgot to recheck mychart. She stated " You probably didn't listen properly"-- her statement was inappropriate and unnecessary. I cancel my real appointment for the 30th. Definitely not returning-- not the travel or unprofessionalism.

Michael Caltabiano

Administration staff never picks up the phone. Many times they pick up and immediately hang up to stop it from ringing. Terrible and non responsive office.