Xfinity Store by Comcast

Category: Internet service provider

Address: 300 Universal Dr N, North Haven, CT 06473, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Katrina Martinez

Sep 23, 2022

They are currently remodeling

John Murphy

Aug 6, 2022

My name is John Murphy they call me brother love every time I need help I have always been taken care of by my brother from another Mother his name is Ismall Hassan always take care of this man because he serves Xfinity in North Haven, Ct. with the most kind and helpful needs for me and other people who purchase Xfinity/ Comcast and always need help amen 🙏

Rahul Sundaresan

Aug 4, 2022

Came here to drop some equipment. Was in and out in a few minutes. Curtis was quite helpful as well. Hate the ISP, not the store

Robert Wilcox

Aug 3, 2022

Good store, good staff. Very knowledgeable, courteous and helpful. It's a bit of a hike but not unreasonable.

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Questions & Answers

Can I just stop at a store to pick up a new remote?

Donna Piccirilli | Oct 8, 2018
Kathy Brundidge | Oct 8, 2019

I hope so, I'm returning a remote today.

Why does a customer have to wait 3 days to get phone service that not working since friday

Cynthia Williams | Oct 8, 2018
Glenn Mraz | Oct 8, 2018

Cant help u there. Bad customer service

Can I return my tv set top box and remote here?

A Google User | Oct 7, 2021
Chris Strahowski | Oct 7, 2021

Yes!

Does any body have the direct number for this location?

Ari3z Official | Oct 7, 2020
Kim Pupello | Oct 7, 2020

They deliberately don't have one!🤨

Can I stop into store and pick up a new rem?ote

Theresa Soltis | Jun 9, 2022
Tom Cowley | Jun 9, 2022

I don't see why not. Went there to exchange my gateway router for internet. Hop this helps.

Can I come in and get a new remote

Dolores Kane | Jan 10, 2022
Joe Box Iannotti | Jan 10, 2022

Always They will give you one no problem just get the same one cause there are a few!!

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is this the location that i send equipment back to?

Corinne Palmer | Jan 10, 2022
Hermin Sanchez | Jan 10, 2022

Yes, but it must be dropped off, not shipped

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Do I need an appointment to get a new remote.?

Marlene Fegan | Oct 7, 2021
Ankit Patel | Oct 7, 2021

Not necessary, you can walk in.

If we visit the xfinity store near us can they explain home security systems?

Lena Donnarummo | Oct 7, 2021
Diana Barone | Oct 7, 2021

Don't know for sure

how can I speak to a xfinity customer service agent?

Anna Gutswa | Oct 7, 2021
jay | Oct 7, 2021

Calling them on the phone is your best bet

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If I want to upgrade my phone, do I need an appt to come into the store?

Project_Marlene | Oct 7, 2020
Beastly Knight | Oct 7, 2020

A landline phones that if that's what you're talking about then but there's people in front of the store so just ask them what you need to know

Can i get a gateway modem and xfi pods at the store?

Eileen O'Connor | Oct 7, 2020
Mike Furlo Sr | Oct 7, 2021

They have them on display in the store so I would think so, yet as with this company nothing is ever guaranteed.

Hello. I want to buy internet service

patsho buaka | Oct 7, 2020
Elvira Chernovetz | Oct 7, 2020

Patsho, if you want to have internet through Xfinity, you need to visit one of their stores or you can start a new service online at Xfinity.com

Is curbside available. Need to just pick up equipment already ordered and paid for.

Stephanie Newsom | Oct 7, 2020
Saki Taylor | Oct 7, 2020

Yes, they are doing curbside pick up.

Can I drop off equipment over the weekend or at night when the store is closed. I am moving and stopping service over a weekend.

Jasmine Weiss | Oct 7, 2020
Saki Taylor | Oct 7, 2020

I'd suggest dropping off during business hours, so as to get a receipt of your returned equipment. Thus preventing unnecessary charges.

Can I stop in n to talk to someone about my modome not working

Michelle Tangredi | Oct 7, 2020
Dave Castaldi | Oct 7, 2020

Yes

Why doesnt my password work

jacci seskin | Oct 7, 2020
Nancy K | Oct 7, 2020

Customer service is your best bet

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Where can I drop off a cable box. I live in new haven ct

Patricia Drax | Oct 7, 2020
sukhavasi ssb | Oct 7, 2020

You can drop off here ,its located in north haven

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Is Comcast open

Victoria Quinones | Oct 7, 2020
Mar R | Oct 7, 2020

Maybe not it's New Year's Day u have to call to find out for sure dear 👍

Can I return back the equipment that I rent from North Haven to the New haven store for cancel the Internet service for Xfinity Comcast?

mei Tsern | Oct 7, 2020
Weam Hasan | Oct 7, 2020

Yes... I believe any store is good for that

Does Comcast carry the MSG sports channel in west haven,ct 06516?

Marie Consorte | Oct 8, 2019
Lisa M Annecharico | Oct 8, 2019

I don't know. I am not in West Haven. Did you check the website or call them?

Why was I disconnected once I was connected to a representative and then and still now can not get a dial tone. Oh, what if I had an emergency.

Joan Ryan | Oct 8, 2019
Lisa M Annecharico | Oct 8, 2019

You would use your cell phone.

do I need an ud to open account

Jack Chahmirian | Oct 8, 2019
Matt Romano | Oct 8, 2019

I would say yes, but cable companies are desperate for customers so ...

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is there a cancellation fee

TonyLori Montuori | Oct 8, 2019
Lisa M Annecharico | Oct 8, 2019

Depends on what you have signed up for.

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How do I find out about cell phone service. I have xfinity service and would like more info . Thanks, Ray...

Ray .Casci | Oct 8, 2019
Donna Ambrose | Oct 8, 2019

Xfinity mobile

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Do you Services Bridgeport ct

Dennis Phang | Oct 8, 2019
Matt Romano | Oct 8, 2019

Not sure. Go to xfinity.com and put in your zip code

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Where is #4box?

Maria D. Santi | Oct 8, 2019
Matt Romano | Oct 8, 2019

They are probably referring to a box in your house. Do you have 4 Comcast boxes??

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Are they open the day after thanksgiving ?

Celestine Bradley | Oct 8, 2019
Jorge Pacheco | Oct 8, 2019

Yes.

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How come we pay for 100+ mbs for internet but the download speeds are under 5 mbs

D4GOT10ONE | Oct 8, 2018
Glenn Mraz | Oct 8, 2018

Call and complain. My Xfinity is coming through with 128 mb download. They can fix it on the phone changing channels for you

Why if I am subscribed to channel like USA do I have to buy episodes on demand of a series that airs on that channel I already pay to subscribe too!?

Jay Brancati | Oct 8, 2018
203isaiah | Oct 8, 2019

No if you subscribe you dont

Is the correct address for this location 300 Universal DRIVE? I am getting two addresses...and what time do they open please?

Patricia Prendergast | Oct 8, 2018
Shyam Prajapati | Oct 8, 2018

The address is: 300 Universal Drive North Haven, CT 06473 They are open 9am-7pm Monday-Saturday and 11am-5pm on Sunday.

what channel is TNT

John Pfaff | Oct 8, 2018
Robin Dorman | Oct 8, 2018

It depends on where u live

Need a wifi booster called 800 number they sent me to the Xfinity store the people at store told me they do not sell them now what tried your website too

Chris Krista | Oct 8, 2018
Glenn Mraz | Oct 8, 2018

Check Amazon or Best Buy. There are routers, not boosters to extend signal in other rooms or out side.

What time does it open on Saturdays

LaCurtis Brown | Oct 8, 2018
Glenn Mraz | Oct 8, 2018

10:00am

can i make an appt. to return a box and get a new one

carol ferraro | Oct 8, 2018
Ramon Rivera | Oct 8, 2018

Can I bring back equipment

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How do I connect adaptor to tv?

Pauline Meeker | Oct 8, 2018
Michael Capasso | Oct 8, 2018

Which adapter, for what, and what kind of cord? You're leaving out a lot of needed info..

How do i cancel a chanel I no longer watch

Maryann Fazzone | Oct 8, 2018
Michael Capasso | Oct 8, 2018

I would start by calling 1(800)COMCAST and have your bill on you...

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Can I r turn a DVR to the North Haven location

Lynn Shaw | Oct 8, 2018
Chris Powell | Oct 8, 2018

Yup, just bring all the pieces its a very easy process

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R u open today

Rosalie “RED” Quinones | Oct 8, 2018
Chris Powell | Oct 8, 2018

9-7 everyday except Sunday is 11-5

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How do I turn off pay-per-view

Erin Ross | Oct 8, 2017
Chris Powell | Oct 8, 2018

Call them or lock it in the settings on the cable box

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Can I have cable at 2 addresses

Janine Landelius | Oct 8, 2017
Chuck Venter | Oct 8, 2017

Maybe you could clarify the question. You can have cable at as many places as you want to pay for. Are uou asking if you can pay for cable service at just one address and run it to another? I think that would not be ok.

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What's the fastest internet service you provide and your monthly rate

Jose Deida | Oct 8, 2017
Dorian Bustillos | Oct 8, 2017

I don't think xfinity is going to answer here. I got the 200 mb/s. I think that is the fastest in the area

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