Always They will give you one no problem just get the same one cause there are a few!!
Yes, but if you got an older system u won't get the old style remote. Now they're giving out the new style boxes with voice remote.if u got an older box, bring it there and get new style box with voice command remote..us the remote lights up when u move it so you can see the buttons in dark rooms.
Absolutely
Yes
Yes u can
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