ColumbiaDoctors - Midtown

Erin Curtis

Disgusting place that doesn't know a thing about informed consent with patients. My sister came into the place for an extraction consultation, which is what she specified when scheduling her appointment. She shows up and pays a $50 copay, fine.... And then after the consultation, the person at the front desk realizes SHE made a mistake and put my sister down for a jaw surgery consultation instead of an extraction consultation, and makes her pay an ADDITIONAL $600. Had my sister known that she was going to have to pay $600 when she scheduled her appointment (for the correct service), she would have gone elsewhere. She was informed her insurance would cover her service. Instead of taking accountability for scheduling her incorrectly and just charging her the amount she thought she was going to pay, they forced her to pay all six hundred dollars.

Katrina Krimgold

Literally the worst!!!! Been here for 13 years and no more, thank you. The practice has been getting progressively worse. The doctors are impossible to reach. The admins are rude and sound like they are drones, not humans.

Eunyung Lauren Choi

I was referred by my primary obgyn for a possible laparoscopic surgery. As an alumna of Columbia Business School, I did want to find this organization respectable. However, the operation for scheduling appointments and surgeries is totally unprofessional and unbelievable. The doctors seem great. Most of its bad reviews seem to be not about doctors, but about operational problems. This is not a small private practice. I don’t understand why the management just lets such issues keep happening, while it requested a survey and feedback every time I was done with my appointment. I am now having a second thought whether to have a surgery here or somewhere else. I hate to be bothered with completely unnecessary, unpleasant administrative issues.

Stephen Freeman

I am a graduate of Columbia U. (not the Medical School!), and am sorry and embarrassed to have to give this review. I found this hand surgeon (highly rated on Zocdoc) by filtering for my specific insurance plan (an AARP United Health Care Advantage Plan) to be sure he' d accept my insurance. Soon after making an appointment, I received a call from the surgeon's office asking me to confirm my insurance information and other details. They told me I would need to arrive early to have X-rays taken. I then registered online with the office and completed a lengthy information form. After waiting over a month for an appointment, I arrived early as requested, and was told to fill out a nearly identical form to the one I told them I had already completed online, plus another detailed one. Then I was sent to Radiology Dept for hand X-rays, which I will say was efficiently handled. Returning to the doctor's office I was told to have a seat and would be called shortly. When a half hour went by, I went up to the desk to ask what was the delay. The receptionist said, "Oh yes, I checked, and the surgeon does not accept your insurance." She was sorry, there was nothing they could do. No apology for having botched things up so thoroughly, or the inconvenience they caused me. A total waste of 5 weeks while the pain in my hands got worse. Stay away! (Added one month later) They billed me for the unused Xrays and have been sending me bills on a weekly basis.