Falls Family Care (ONE Health Ohio)

Brandon Santangelo

Sadly they get 1 star from me. My daughter goes there regularly for checkups. The last time I went there the doctor had to leave early. I left work early and rushed over to make sure she was to her appointment on time, only to find out the doctor has yet again not shown up or left for the day. They did not contact me or my wife. The one time we needed a prescription for a very bad diaper rash and they failed to properly send the request electronically. We kept asking them to send it then to call the pharmacy. They never called the pharmacy like they said the doctor would, and they put it off for hrs and didn't get it over that day. Extremely slow staff, unreliable doctor and ultimately a waste of our time. I overall don't mind the place at all when it works and when the doctor is actually there.

John Snodgrass

Great experience, very informative and knowledgeable personnel and everybody I've met are nice caring and listen to what you're saying and continue to ask key questions and checks to fully assess you and make decisions/recommendations and understand what's going on with you past, future, and present.

Stephanie Gilcrest

Everyone was super nice and friendly :) did wonderful job :)

Nikki Bokoski

I have been a patient for approximately 5 or 6 yrs. the doctors and staff are very pleasant Dr. Hageman is great and takes the time to listen. Facility gets an A+ for cleanliness. Wait time B. Phone lines double F-.