County Waste of Virginia & Pennsylvania-Culpeper

Lee

Customer service terrible. On hold forever, no answer or disconnected. No response to emails. They missed a pick up and I couldn’t get anyone to respond. Non-existent customer service.

Danny Solitude

You better slow down when you see the name county waste or GFL I've been ran off the road and cut off by their trucks

Corey H

Terrible service. Poor customer service. Price goes up. Service goes down. Skipped a week of pickup and customer service said that the driver noted that the cans were not out for pickup which was inaccurate. Also we pay extra for them to take recycling which we found out they just dump in with the rest of the trash and do not recycle. I’ll be looking for another trash service.

Tina Auth

We have had their service since they took over Rock Hills customers. Trash has been picked up consistently until the past two weeks. Then suddenly we get skipped over. I have emailed and called. No response to emails. I have stayed on the phone well over an hour three times and never get to speak to anyone. I had to get half of the trash out of our can, rebag it, and take it to the landfill in my car. Now the can is overflowing again. The driver cannot say out trash wasn't set out. It is placed out the night before service EVERY week!!! We also sometimes have to place a bungee cord on the can lid to keep animals from dumping the can into the street. Each time our bungee cord is trashed. Thankfully they are cheap to replace. I'm hoping this review gets their attention and they call me, email me, anything at this point!!! Does anyone work in the offices to answer phone calls?!?!?! I expect credit on my bill. But mostly I just want my trash picked up every week when you are suppose to pick it up! If the driver has an issue, maybe hire a new driver!