U.S. Social Security Administration

Category: Federal government office in New York

Address: 237 W 48th St 5th floor, New York, NY 10036, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Vaughn Webb

Sep 25, 2022

I had to resort to seeking assistance from my elected representative to get a response to my application 5 months following my husband's death. Multiple trips to 48th street when no one would answer phone. Same experience- they pick up phone, I can hear them clearing throat, shuffling papers, but will say nothing.

GatGo

Jun 22, 2022

Super slow, and they want to tell the public they can take picture in a public area.

Sooz Fitzpatrick

May 20, 2022

If i could leave minus stars i would. Been trying to call since December to change my address and obtain awards letter for city voucher renewal. I could lose my apartment. NO ONE EVER ANSWERS. I cant do online bc im locked out ( 4got password and a new 1 mailed didnt work). Why so many complaints and nothing has been done. What do they do there? The (non) workers are playing with peoples lives. Very depressed and dont know what to do smh

Joy Handler

May 16, 2022

i was told to make an appointment and cant get anyone to answer the phone. Ive been doing this for 40 minutes now.

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Questions & Answers

do I need an appointment

Claudia Carr | Oct 7, 2018
Sean Rouse | Oct 6, 2020

Should I have an appointment, seeking to replace a worn social security card?

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Do I have to make an appointment to visit office?

Joe Giordano | Oct 7, 2018
Alberto Bermudez | Oct 6, 2020

Yes I do

how do you make an appointment

Ronni Burns | Oct 7, 2018
Dario Cortes | Oct 6, 2020

I need to apply for Medicare B Do I need to make an appointment to come to the SS office?

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Do I need an appointment? What days and hours is this office open?

A Google User | Oct 7, 2018
Joseph Cacciola | Apr 9, 2022

I need an award letter. What days and hours is this office open

CAN I GET A REPLACEMENT SOCIAL SECURITY CARD IN ONE DAY, AND AT WHICH OFFICE?

Esther G Nieves | Oct 7, 2018
Jill Leslie Carpenter | Oct 7, 2019

No. It takes 6 WEEKS to get a replacement social security card and you have to go to a SSA OFFICE and order it first

what do i need to bring to get a replacement social security card?

Audre Meltzer | Oct 7, 2018
Ngom Ngom | Oct 6, 2021

Passport and my working autorisation

I lost my SS how can i apply for a new card?

Shimon Damaski | Oct 7, 2018
Austin DeBoer | Oct 7, 2018

For Manhattan: You need to go to the 123 William street, Third Floor location for replacement cards.

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where can i go in NYC to get a replacement card office ?

Esther Marini | Oct 7, 2018
Lissette Maldonado | Oct 7, 2018

You can go into any social security office near where you are located at with the proper I.D to get a replace social security card . [Please not that social security cards are mailed to your address and not given in person . All social security places close at early on Wed!!! Hope I helped !!!

can i get new card at this location

rob sach | Oct 7, 2018
Austin DeBoer | Oct 7, 2018

For Manhattan: You need to go to the 123 William street, Third Floor location for replacement cards.

Can i apply for a replacement card in manh if i live in the Bronx

Winsome Smith | Oct 7, 2018
Jeff Yeck | Oct 7, 2018

Yes, but only certain offices issue them. Not sure which ones, so call.

can i get a replacement ss card here

Audrey Liszt | Oct 7, 2019
Barnette Coscia | Oct 7, 2019

Yes, but at the 123 Williams Street NY (Lower Manhattan)

Do I have to make an appointment? I want to apply SS

cristy ygrubay | Oct 7, 2019
Maryanne Cruz | Oct 7, 2019

If you don't wanna be waiting outside on line thatd be smart ,but for the most part no appointment is needed

do I need an appointment

M. Lagrou | Oct 7, 2019
Stanley Carver | Oct 7, 2019

No. Not really. If you need a card , some places will send you to another place SSA I believe don't want to steer you wrong just want to be helpful. Wish you luck..

Do they handle Social Security Disability application on site? If not which location does?

Karla Carballo | Oct 7, 2019
Julie Gonzales | Oct 7, 2019

I really could not tell you as I've only been there twice and I was not helped because there were too many people waiting you have to schedule an appointment or call one of the 800 numbers for Social Security and ask them and they will direct you

Everyday i am holding on the phone to get an appointment and can not get an answer from the phone so can i walk in to apply in person??? Appointment needed or walk in welcome too in the morning hours?

Nilufer Akkas | Sep 30, 2022
tanya jones | Oct 3, 2022

More than likely you will never get an answer over the phone. Been there, done that. Where are you located?

can I make an appointment

Susan Lang | Oct 6, 2021
christian guerrero | Oct 6, 2021

You can but probably over the phone since this location is closed for now because of Covid-19.

Do I need appointment to apply new SS card ?

Arshad Mehmood | Oct 6, 2021
christian guerrero | Oct 6, 2021

Probably but this location is closed for the moment.

Are they open for people who need help with not receiving their money

Monique Tyler | Oct 6, 2020
Deborah Riley | Oct 6, 2020

No they are not open ,they have a number on the door for you to call and speak to someone. But the office is not open.

What do I need to do to transfer my automatic deposit to a new bank?

A Google User | Oct 6, 2020
J Nieves | Oct 6, 2020

I believe you might need to do that in person at one of their offices. Call SS, or find additional information on their website: https://www.ssa.gov.

My father just died. I want to get the widow benefits set up for my mother. She has Alzheimer's. 1) Do I need to make an appointment to see a representative? 2) What documents do I need to bring?

Van Hildreth | Oct 6, 2020
Darealbigbaby show | Oct 6, 2020

Apply online first to start the process. Then go up there after u finish applicatiom. They will give you a day to come back to bring documents and anything elese u may need.

Do I need an appointment?

jaye-anne sartoretto | Oct 6, 2020
Ashley K | Oct 6, 2020

No appointment needed, you just walk in and take a number. It's like the DMV.

How long does it take

Stanley Scriven | Oct 6, 2020
Peter Julinszki | Oct 6, 2020

3-4 hours waiting

Do I need an appointment

Beth Andrews | Oct 6, 2020
Elizabeth Camacho | Oct 6, 2020

No. You can walk in any day EXCEPT for Wednesday

What time does the office open on Friday, Nov. 15

Gail Peck | Oct 6, 2020
Elizabeth Camacho | Oct 6, 2020

9am but people start lining up at 8am

How do I change an appointment date and time that I have scheduled with this office?

nancy smith green | Oct 6, 2020
Elizabeth Camacho | Oct 6, 2020

You can call Social security's 800 number or visit the office in person to reschedule your appointment.

Do I need an appointment to find out my medicare number? What ID do I need?

Larrie Majors | Oct 6, 2020
Elsie Santos | Oct 6, 2020

No. You can jus go in get a ticket and wait a few minutes and you'll have the information needed. It's pretty fast

I changed address from 2264 Amsterdam Avenue. My new address is 11 Riverside Drive; Apt. 7DW; NYC 10023. I this my proper office to visit to fill out a form?

Amy Klein | Oct 6, 2020
Branden Hoskins | Oct 6, 2020

Any

Do I need to take an appointment, I just need my name changed on my card.

Laeeq Akbar | Oct 6, 2020
Sapphire_Corzo | Oct 6, 2020

Walk-ins are allowed but best early morning. Sometimes after a certain time they tell u no more walk-ins

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Can I apply for spousal security at this office? What do I need to bring?

michele artis | Oct 7, 2019
amitoz Sdeol | Oct 7, 2019

She have to be there with you

cAN YOU APPLY FOR A NEW CARD AT THIS LOCATION?

Debbie Lyons | Oct 7, 2019
Elizabeth Camacho | Oct 7, 2019

No. The location to apply for a new card is in lower Manhattan

I want to drop off my completed application for Medicare Part B. Do I need to wait for a representative?

Eric Warner | Oct 7, 2019
Bain Matasaran | Oct 7, 2019

Yes you do

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Can I change my address at the west 48th Street office in Manhattan?

barbara billauer | Oct 7, 2019
Onetta Mann | Oct 7, 2019

Yes if you get ssi benefits or social security benefits make sure that you bring proof of address like a rent receipt or lease also please bring your proof of who you are like your driver's license or STATE ID and your social security card and your birthday certificate just in case .

do i need an appointment?

Patricia Raburn | Oct 7, 2019
Onetta Mann | Oct 7, 2019

Its better for you to have an appointment because if you don't you will be waiting there for 6 hours or more

can I get an appointment online?

Janet Mac Millan | Oct 7, 2019
amitoz Sdeol | Oct 7, 2019

You don't need to. Just show up to the office and they'll call you within half hour or so

CAN I apply for a social security card for the first time at this office?

Elena Kasko | Oct 7, 2019
Onetta Mann | Oct 7, 2019

No you have to go to a different office for your social security card the office goes by your zip code that you live in

After Memorial Day, when will this Social Security office will be open?

Darlene Singleton | Oct 7, 2019
amitoz Sdeol | Oct 7, 2019

Tuesday

do i need an appointment?

Carol Bernstein | Oct 7, 2019
Roses Girl | Oct 7, 2019

It depends on the service request and Field Office requirements. Pls go on line to myssa.gov to get the most accurate information.

can i make an apptment in advance to get a replace card?

Donna Richard | Oct 7, 2019
Roses Girl | Oct 7, 2019

No appt required but We do not process replacement cards at this location. Go on myssa.gov to find the "Card Center" nearest you.

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Hi can we apply for a job in person. Thanks

Touria | Oct 7, 2019
Roses Girl | Oct 7, 2019

No. Go on line @ usajobs.gov

how do I make an appointment ?

James Dima | Oct 7, 2019
Michael Shakur | Oct 7, 2019

Call the 1800 number

Can i submit my application here for a new card since it's a local district office or do i need to go to William street

Trenna Jonez | Oct 7, 2019
Orionis Mena | Oct 7, 2019

William Street is the one you need to go.

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Can i do a application for a new card here

Trenna Jonez | Oct 7, 2019
Elizabeth Camacho | Oct 7, 2019

You can get an application but you can't get a physical card at this location

do I need an appt to apply for medicare

Jennifer Pingeon | Oct 7, 2019
Julie Gonzales | Oct 7, 2019

Yes

I have lost my social security card and want to replace it. I do not have a drivers license nor state identification. What other documents can I use in order to have my social security card replaced.

Janet McDougall | Oct 7, 2019
Julie Gonzales | Oct 7, 2019

well you can start with a birth certificate and even if you have an old voters registration card but you need something notarized qn affidavit made regarding you

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do I need an appointment?

Valerie Takai | Oct 7, 2019
Cisco Alvarez | Oct 7, 2019

No.. Just walk in..

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How do I get my social security card replaced?

Tebbie Clift | Oct 7, 2019
Elizabeth Camacho | Oct 7, 2019

You can go to the social security office at 123 Williams st in Manhattan or you can request one by mail.

can I make an appointment

Bernie Orenstein | Oct 7, 2019
Alan Maldonado | Oct 7, 2019

Yes u can online as well as if you were to go into the Social Security administration's building there is a kiosk that you can create a appointment for a later date

Do I need an appointment

Joseph Feldman | Oct 7, 2019
Julie Gonzales | Oct 7, 2019

If you want to get attended to right away you should definitely make an appointment they have a lot of people waiting in there I was fortunate enough at my last appointment which I made for 10 I showed up at 9 I was out of there by 1

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willl it be open to the public tomorrow?

A Google User | Oct 7, 2019
Arline Joffe | Oct 7, 2019

I think it will be open.You could call the SSI to make extra sure.

I'd like to discuss receiving ss benefits. Do I need an appointment?

george xhilone | Oct 7, 2019
Arline Joffe | Oct 7, 2019

If you arrive at 8.00 to 9.00am you might be able to speak to someone about benefits.However if you go later you can make an appointment with one of the agents when your number is called.

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do I need to make an appointment?

Mel Delgado | Oct 7, 2019
Julie Gonzales | Oct 7, 2019

I went the first time just to ask general questions I did not have an appointment I had to take a number but then you have the group of people who make appointments so they can sit down or discuss their whole matter so I have my next appointment January 11th I waited almost three months for that appointment

Can I get a replacement card at this office? With the number and my passport?

Anthony Edwards | Oct 7, 2019
Arline Joffe | Oct 7, 2019

If you mean a replacement Social Security card the answer is no.However they can give you the addresses where you can obtain a SS card.

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are you open in theafternoon

Peak Communication Advantage | Oct 7, 2019
Arline Joffe | Oct 7, 2019

Usually 9pm to 4pm

Do I need an appointment?

Margaret Cramer | Oct 7, 2019
yvonne cheema | Oct 7, 2019

It depends on what you need. But generally no. When you get there, they will try to attend to you but if extremely busy they will give you an appointment to come back.

Do I need an appointment

Muriel K. | Oct 7, 2019
Arline Joffe | Oct 7, 2019

No you do not usually need an appointment for most general matters.However you might need one if it is a special matter.

is there a direct number to call? how do I set up an appointment?

Steve Kerper | Oct 7, 2019
Howard Faden | Oct 7, 2019

There is a direct number look on internet the wait is about an our its better to go to your local office for an appointment

Can I get a new social security card from here

Jasmin Lawton | Oct 7, 2019
Julie Gonzales | Oct 7, 2019

You willing to wait for hours and hours you probably can but you need to call the number to many people there they don't have a good system

Apparently my on-line account was locked. I was told I should go into my social security office. Do I need an appointment?

Cindy Hoddeson | Oct 7, 2018
Julia Farrell | Oct 7, 2018

No. I had same issue. Went without appt and no problem. HOWEVER they asked for my birth cert. I had my drivers license but they said since l had only had 1 SS card and never replaced it, they needed my birth cert. My advice, bring all the ID you have just in case.

can i make an appointment?

HAL GUTSTEIN, MD | Oct 7, 2018
Heather Holland Wheaton | Oct 7, 2018

I don't think so.

My ssn was returned by mail and i even did not see my number Should I apply for replacement? Can I do it in any city?

Vladi Form | Oct 7, 2018
Heather Holland Wheaton | Oct 7, 2018

Don't know. I would imagine you can do it in any city (since it's the Federal gov't), but don't know for sure.

My husband has a stroke he's 54yrs of age not able to work right now how can he files for social security disability?

Marvia Mckenzie | Oct 7, 2018
Lissette Maldonado | Oct 7, 2018

You can go in a file a application , they will give you an appointment to come back with all your proof and medication.

Do I need an appointment?

Susan McMullen | Oct 7, 2018
Heather Holland Wheaton | Oct 7, 2018

Nope. It's speedy service too. Faster to go there then call SS on the phone. They're also super nice and helpful.

My social security card was returned by mail so I didn’t receive it should i go to the sane branch to ask for it or i can go to any branch

Cindy Ramzi | Oct 7, 2018
Vladi Form | Oct 7, 2018

Did u find the asnwer?

how can a get a new card?

Marga Valladares | Oct 7, 2018
AlexTV | Oct 7, 2018

Only at the main SS office downtown. These other small offices don't replace cards.

do I need an appointment

michael poon | Oct 7, 2018
AlexTV | Oct 7, 2018

I went for my lifetime detailed earnings printout with no appointment. I'm not sure if for other services you need an appointment. My opinion is no because it works like a DMV where you choose a service from a kiosk and then get a ticket number printed by the kiosk and wait until your number is called. So appointments don't seem to be important there.

Do I need an appointment?

Nancy Intrator | Oct 7, 2018
Shoful Alom | Oct 7, 2018

No you do not.

Is this office closed today due to weather?

Hugh Tilney | Oct 7, 2018
Lissette Maldonado | Oct 7, 2018

They are open but they close Really early [at 12pm ] on weds

can i happy for medicare at the office on 102 street

beatrice Schreter | Oct 7, 2018
barbara norkin | Oct 7, 2018

yes

I just become a citizen ... with a new name .. what do I need to update my ssn

Adam “ManhattanTUBE” Dambi | Oct 7, 2018
Kenny Wu | Oct 7, 2018

What I have to bring if I need to update my new name

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