DoubleTree by Hilton Hotel Springfield

Jon Harmon (jonthegeek)

Rooms are slightly less up to date than I'd expect (no USB ports, but thankfully I was able to charge everything with my own chargers). Towels were scratchy enough that I had to check multiple times to make sure I wasn't accidentally using the bath mat. One of three Tesla Destination Chargers was out of service. The staff was great, though!

Big Herb The Destroyer

Overall experience was good. I had to go to the check in desk several times because rooms weren't cleaned and available yet. This made me have to attend my meeting that afternoon and then check in that evening. Cramped Big Herbs plans and style a bit. Some of the remodeling that is happening isn't professional. Big Herb recognized inferior techniques. There was hairs in tub and on toilet in room's bathroom. The elevators require key card and can be tricky. I started using the stairs to save time. The atmosphere was good. The older woman at the desk should take lessons from the younger one for customer service. It wasn't terrible but the younger woman was a lot friendlier. The breakfast was top notch and one of my favorite parts. I'd stay here again and do recommend. I also like that it has a restaurant attached. Meeting rooms were nice. Get you some of those cookies at check in!

Nathan Postlewait

Great service, very clean! They also worked with us on short notice to get connecting rooms, it worked out well.. very helpful staff, parking was good, and location wes good, very nice, and roomy bathrooms, plenty of towels, nice bed, and desk.. workout room on 1st floor was very big, with lots of options.the only downside was a too small pool, costly buffet breakfast,and the big chairs and footstools in our room were extremely worn, and cracked. Great overall experience though, and i will definitely stay in a doubletree again.

bonnie lindahl

So far ( first night) no refrigerator, no microwave and a teeny tiny ice bucket. The room where the microwave is is unavailable to regular people. You had to be gold or diamond to enter. We were forced to gather in the main lobby which was very hot. There was no exhaust in the bathroom. The air was not cooling and my parents room the air conditioner made a vibrating noise. Lastly (again first night) the ottoman in our room is cracked with holes. We will see how the beds are tonight. The staff for the most part was very nice.