Dairy Queen Grill & Chill

Tim Helmer

The Dairy Queen at Bartram Park has the most rudest girl at the counter I have ever experienced. I went inside the lobby about 12:30pmi on Saturday 9/17 and only 3 other customers was in side the lobby and the drive thur had about 2 cars so they were not busy at all. I received DQ coupons in the mail I used the signature combo coupon and I wanted to the .99 cent Blizzard coupon. The girl at the counter said she couldn't and wouldn't do that because it would be 2 coupons person. I explained that in the writing on the coupon it says only 1 item per coupon that means I could only get one Blizzard per coupon not that I couldn't use both coupons one for the meal and one the Blizzard. I then so could you take another order for the Blizzard and she said no one coupon per customer. I said ok I will go out of the restaurant and come back in and have you ring me up for the Blizzard Coupon. She replied you do what you want here your food, I said really she then said look you got your food just get out. On this day there were 3 managers in train and I went to talk with them and the same girl at the counter said that they can't help me there only managers in training. I was like WOW! I told there what happened anyway and they said they really couldn't do anything and would talk with the manager who was training them. Over all I will save my money and never go into that DQ again. Although I do have a Podcast talk radio show and this will be a very good topic. Sorry DQ your going to get bad press to about 9,000 Jacksonville Florida listing fans.

Casey Mrsny

Always quick and ice cream is delicious! Only been through the drive through.

Patricia Williams

Took our pup here Saturday for a pup cup, chicken strips. She ate chicken strips but,not her pup cup she was too tierd. Unfortunately she passed away Sunday from lung cancer.

Rich Mioduszewski

Arrived about an hour before close. It was evident they were in "close" mode and chose to restock then take care of customers. Ordered a blizzard and chocolate dipped cone. They hold the all time DQ record for order wait time. They had plenty of staff just poorly managed. Then I understood why this place has customer service issues. The manager/supervisor was also in close mode. When we did get our order they were very good.