Lakeside At Mallard Landing

Dancina Barber

I would not take a family member there the ratchetness that goes on is unbelievable. I never seen a scheduler that goes out on lunch break and get her hair done and don't return. I never seen a MED Tech go get there nails done on break and return. ALSO never seen a Nurse not give the report and you have to ask for it or remind them about it.

Greg Macher

Tom McCausland made the experience of admitting and caring for our Mom seamless. He was extremely flexible and empathetic throughout the process. Soon after, our Dad joined Mom and it was handled equally well. Managing through all of the variables for aging parents can be overwhelming. We're grateful for Tom's approach and attentiveness.

Gilda Duncan

Understaffed and residents suffer because of it. Shifts where there is no nurse. Staff is very nice but there’s just not enough of them.

Belinda Harris

I was happy that we found a nice place for my mother, when her dementia got too much for my family and I to handle. However, my mom has passed away and we have yet to receive any type of condolences from the facility, other than verbally from the memory care director. She has been the only one who seems to care. Very disappointing from a facility with such a good reputation.