SureStay Plus By Best Western Orlando International Drive

Category: Hotel in Orlando, Florida

Address: 5859 American Way, Orlando, FL 32819, USA

Phone: +14072032664

Reviews

Susan Aliano

Oct 4, 2022

Beds and comfy pillows could be more fluffier but all was good we where here because of the hurricane 🌀 and the it was safe. But what when I was going to check out at 3pm on Thursday they still had the elevator down due to the weather being windy. Ask the man at the front desk if he could have somebody turn it on because the young lady in the morning said that that would be no problem. The response that I got was that he was the only one there and then he could not leave the desk in order to do so. My mother is 79 years old and had a hard time going down the stairs they were wet I'm so glad that she did get down them without a problem or falling she took it very carefully. I just think that that part of my state should have been a little bit more professionally handled then saying that he was unable to leave the desk.

Kayla Panozzo

Sep 30, 2022

Stayed for 6 nights. Our first room had a broken wardrobe and therefore no where to put our clothes. Maintenance came and only fixed one of the two problems with the wardrobe meaning some of it was still unusable. The next day we mentioned it again and were moved rooms. The next morning we awake to water all over the floor due to a leak in the wall/floor. We were moved rooms again. Third room had no issues which was lucky because we were bunkered down there for 2 days due to hurricane ian. They managed to keep the breakfast running during this time which was nice (not that the breakfast is a good continental breakfast). There was no flooding or damage caused due to the hurricane besides the internet cutting out. If you do stay here try to stay in the back building as the front building has terrible internet (keeps disconnecting) and smaller bathrooms. With all these issues we weren't offered any compensation or help moving rooms. Probably worth staying in the best western down the road.

Darrell Brooks

Sep 28, 2022

Why can't I pick zero? Made reservations. Evacuated from Bradenton for hurricane ian Turned us away because our dogs are more then 15 pounds. Couldn't find another opening. Had to return to the coast near landfall Governor asked hotels to allow people with pets to escape the danger. Thanks best western you suck. Never again. And I will share this with any and everyone.

Suzie G

Sep 26, 2022

Positive: - Very good location, close to the parks and bus stops. - There is a small fridge / freezer and microwave in the room so you can have a quick meal if you have your own plates and cutlery Negative: - the room was dirty when we arrived, full of hair. The rooms are supposed to be cleaned every 2nd day, when it didn't happen, we asked reception, no apologies, but at least the day after they cleaned the room. - the aircon is so loud, make sure you have earplugs and water was constantly leaking from it - the staff is rude - breakfast is horrible. The problem wasn't that it's a continental breakfast, it could have still been nice. There wasn't any fresh vegetables, only oranges and bananas. Otherwise everyone was just sugar / corn syrup and processed meat. If you are vegan, bring your own veggies, because you will only be able to make a toast and eat the sugary oatmeal (if you bring your own milk).

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Questions & Answers

is there a wallmart nearby

Lucia Muga | Oct 6, 2019
Erika C | Oct 6, 2019

In Turkey Lake there is a Walmart that is a few minutes away by car

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Hello! The rooms have frigobar?

Ailen Calderan | Oct 6, 2018
Marcelo DC “Basta de Vagos” | Oct 6, 2018

They have small refrigerator, microwave and coffee maker.

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Is there a contact email for the hotel? I need to inform late arrival (my flight will arrive at 23:00). Where do I send this information?

Thiago Valverde | Aug 6, 2022
Yesica Frias | Sep 5, 2022

Hello, I arrived at the same time and did not notify anything, if your room is already reserved, it does not matter what time you arrive that day. I don't have your email. Cheers

Does anyone know how much the hotel room deposit is? I have e mailed the room a few times but they just keep telling me about the resort fee.

Skye Thomson | Oct 5, 2020
Marcia Operacional | Oct 5, 2020

hello good night i paid in november 40 US per day very good recommend, clean and good mango coffee with parking and wifio

Hello, do you have transfers to the parks of Disney?

Juan Balestra | Oct 5, 2020
Felipe Alexandre | Oct 5, 2020

The sunset has a transfer, but It is a late time

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if it includes parking and free transfer to the parks. If you buy it by booking or any other page?

susana lopez | Oct 6, 2019
Esperanza De vida | Oct 6, 2019

The bus leaves at 08:50 and returns at 09:50 at night. You just have to ask for the platform number.

Do you have staff that speaks Spanish?

Miguel Araya | Oct 6, 2019
Julio Santos | Oct 6, 2019

Virtually all the reception staff perfectly handle Spanish. Although that can be said of the majority throughout the state.

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Do you have laundry service?

Pilar Castro | Oct 6, 2018
Agustin Bergoglio | Oct 6, 2018

No, but in front of the hotel there is a very cheap laundry

Hello, where is the number?

yessica rojas | Oct 6, 2018
Emiliano Gam | Oct 6, 2018

In the description is the address but it is meters from international drive

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Hi, does the hotel offer park ticket sales?

jose luiz | Sep 14, 2022
ESCUELA SMEDIA | Sep 21, 2022

Well, it is a service that we do not use and I cannot answer your question.

Is shuttle available to Disney, Sea World and Universal?

Bruna Pastre | Aug 6, 2022
Gonzalo Muriel | Aug 6, 2022

Sea world, universal is very close, Disney is far

Does this hotel's shuttle take you to Sea World or Discovery Cove?

Fallon Zoey | Oct 5, 2021
Dee Heckman | Oct 5, 2021

They offer shuttle service to local attractions.

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Hello, this hotel accept orders from amazon? You keep the products until which day? There is a fee to catch the products? Glad for the answer.

Marcos Moncavo | Oct 5, 2020
Ricardo & Amanda Hernandez | Oct 5, 2020

There are no products involved on this. Nothing from Amazon. You must go online or call to schedule a time and date you want to stay.

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In addition to the daily rates we pay in advance, does Sunsol charge any deposit or lodging fee at the counter at check-in? How much ?? At the time of check-out, there is no damage to the room, will Sunsol give us back ?? OR DON'T CHARGE ANYTHING ??

Hilvana Ribeiro | Oct 5, 2020
Nilton Vianna Perroud | Oct 5, 2020

The Sunsol not charge surcharge, only takes the total daily a percentage as collateral if you do not appear at the scheduled date.

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How much time is there from the airport to the hotel and what is the approximate price of the taxi / uber

CAMILO ANDRES | Oct 6, 2019
Brenda | Oct 6, 2019

45-60 minutes, the traffic depended.

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Is the hotel near Walmart for those without a car, or have buses? Does the room rate end at 12:00 am you charged for storing your bags until you go to the airport?

Tânia Sales | Oct 6, 2019
luis cabezas | Oct 6, 2019

the hotel is 7 minutes from walmart uber charges 8 to 10 dollars, there is a route that takes you to wallmart but i advise you uber, at wallmart there is free wifi.

how old do you have to be to check in?

Tina Tran | Oct 6, 2019
Theresa Andrews | Oct 5, 2020

You have to be 21 to book a hotel

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Is there a shuttle to parks?

Shinika Best | Oct 6, 2019
Arnaldo Prieto Dourado | Oct 6, 2019

Yes, Very big

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What time does the shuttle leave for universal studios? Do they have room service? What food places are around?

Stacey Gray | Oct 6, 2019
Manuel Santamaria | Oct 6, 2019

No need for shuttle as Universal park is less than a mile from this hotel. There is a Dennys near by and a KFC.

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Is parking free?

Viviana Ortiz | Oct 6, 2019
Natural & Spa | Oct 6, 2019

yes they are excellent

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Do they offer shuttle service to universal?

Brandon Martin | Oct 6, 2019
Davi Silva | Oct 6, 2019

Yes, they do.

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I want to know if there are buses that go free to the parks?

Cecilia Tavera | Oct 6, 2019
Milulas Taller de Arte | Oct 6, 2019

If the hotel has a transfer to Disney and Universal included!

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Does every room have a balcony we are book in March

Michelle Parker | Oct 6, 2019
John C. | Oct 6, 2019

In fact, there's no "private" balcony on the rooms , but once you open your room door you will find yourself on a long hallway that kind of resembles what you can call a "balcony". By the way, don't expect any meat on the breakfast menu. Don't get me wrong, they serve a quite decent breakfast but you won't be able to get ham, sausage, bacon, etc.

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Do they have a laundry service? How much does transportation cost from the airport to the hotel? regards

eduardo silva | Oct 6, 2019
Fernando Abarca | Oct 6, 2019

Hello!!! If you have laundry. As for the airport transport service, I do not have a history of values, since I arrived in my car. SunSol In, it is very recommendable

Someone who has booked for takeoff confirms if it includes breakfast?

Ana Flord | Oct 6, 2019
Buby Salak | Oct 6, 2019

If you have next to the pool tables and inside tb where you are looking for what you are going to have breakfast, it is simple but it goes

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Hello. My dad and son have reservations from February 22 to March 5. I'm putting together the itinerary. Would you be so kind as to tell me how to get to Cape Canaveral and Miami by bus? What mall do you recommend that is cheap and good? Thank you

pamela ortiz | Oct 6, 2019
Erika C | Oct 6, 2019

Dolphin Malk in, Miami is very good. It has everything.

Hello, does the hotel have a shuttle service from the airport to the hotel?

Jaime Pinzón | Oct 6, 2019
imars velasquez | Oct 6, 2019

It does not have, only transfer to the parks

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Check in & check out?

Victor Morel | Oct 6, 2019
Veron Coleman (Billy Ray Valentine) | Oct 6, 2019

Yep. 3 & 12

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Excellent hotel! Highly recommended, I was with my daughter and they were all very kind, very safe too!

Valeria Bertana | Oct 6, 2019
Arquímedes Gutiérrez | Oct 6, 2019

Cheap and well located

Do they get have a hairdryer in the rooms?

chocolate3261 | Oct 6, 2018
Christos Pantelli | Oct 6, 2018

Yes

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Breakfast time? They rooms have kitchen?

mrmudkicker | Oct 6, 2018
Vicki Galioto-Jocelyn | Oct 6, 2018

There's no kitchen in the rooms. Microwave, coffee maker and refrigerator. Breakfast is cold cereal, muffins, toast, juice

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DOES HOTEL COBRA PRA RECEIVE PURCHASES? NEAR THE OUT LETS?

Anderson Iranche Cavalcanti Da M Cabral | Oct 6, 2018
aida maia | Oct 6, 2018

It is very close to outlets on the international drive. You can go on foot. R by car from the outlet pre 15 minutes. I don't know if it charges delivery

Hi! Does the hotel have a gym?

Mariana Battellini | Oct 6, 2018
Emiliano Gam | Oct 6, 2018

No

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Do it have elevator

Artavius Fann | Oct 6, 2018
Bryan Sperlich | Oct 6, 2018

Yes it does

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How far away is the Disney Hotel and Universal Studios?

Claudia De La Rocha | Oct 6, 2018
SureStay Plus By Best Western Orlando International Drive | Oct 6, 2018

The hotel is located behind Universal Studios approx 2 min, Sea World is approximately 5 min away and Disney is about 15 min from the hotel. For Disney and Universal the hotel offers transfer schedules are in the hotel lobby

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Would you like to close with the Sunsol hotel, more accurate of room without carpet, does the hotel have room without carpet? Can you guarantee that I will stay in a car-free room?

Winner Representação A R P JUNIOR | Oct 6, 2018
Oscar Jose Tanasovia | Oct 6, 2018

Room without carpet only at the check in ... But the carpets are clean tb ... Ate pq you pay the cleaning of the rooms at the time of check in.

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Good morning. My name is João F Pantano and I will be staying between the 30th of March and the 7th of April. Can I make purchases and send in advance to the hotel ??

joao francisco Pantano | Oct 6, 2018
Jaqueline Trindade | Oct 6, 2018

You have to look directly with the hotel if you receive the purchases. It may cost more so it's worth checking first.

As I confirm my reservation in the period from 02/20 to 03/01/2018 in this hotel. Reservation made by AZUL Viagens

Reinaldo Padilha | Oct 6, 2018
Reinaldo Padilha | Oct 6, 2018

I have already sent a message and they have not responded. Thanks.

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Do cats or other animals need a deposit?

Uncle Chuckles | Oct 6, 2018
Kitty Katt | Oct 6, 2018

Don't think they allow pets. Any place that does, requires deposit and cleaning fees.

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What is available for the included breakfast?

Corrinne Guadagnolo | Oct 6, 2018
Srikanth Reddy Nannuri | Oct 6, 2018

Toast, waffles, bananas, oranges, donuts, muffins, cornflakes, coffee, etc.

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