Nails of America

Lauren Leal

I have been to this salon many times but moved to the other side of town and have not been in a while. I was out running errands and decided to treat myself to a basic manicure and pedicure. I chose the “Spoil Me Pedicure” and made it clear to the girl setting up my services that I wanted a basic manicure at the same time. I sat down at a chair and put my feet in the water. When I looked down, I saw bits of skin and dirt in the water that I know did not come from my feet! So gross!! When I asked if there was anyone available to do my manicure, the nail tech asked the other girl running the front. Another nail tech came over and asked me why I waited until now to ask for a manicure!!! I asked her what she was referring to, since I had booked both at the same time. She asked rudely who I spoke with. When I told her that I asked for a basic manicure when I walked in, she got really annoyed and told me that she could have already be done and my nails could be drying… The nail tech doing my pedicure barely massaged my legs, never touched my feet . And I paid for a upgraded service!!! The nail teach doing my manicure was so rough it literally felt like she was ripping off my cuticles and rushed through the entire service. My polish is chipped and dull after only two days. I planned on saying something at the front when I paid, but three women were having a full blown conversation for about 5 minutes before they even acknowledged me at the front trying to pay. It wasn’t until I told them that I was ready to pay did that brake away from their conversation. I believe two were mother and daughter. I paid over 80 dollars for horrible services and a filthy atmosphere. Won’t be coming back and I suggest others don’t waste their money.

Kathryn James

Max did a fill in and customer service was awful. First, they have beverages and wasn't offered one. Then, he just slapped the paint on my nails and seemed bothered when pointed out the polish did not cover my entire nail bed. I had to ask for cuticle oil and left with horrible looking cuticles...he didn't even suggest cutting. When I suggested it, he said it would be extra. SO!! I don’t want to leave the nail shop with dry and unkept cuticles. THIS IS YOUR SERVICE!

Ginger G

Will NEVER come back to this salon! Received very nasty service from Bella today. I requested what was supposed to be a spoil me pedicure and ended the service early due to Bella, who’s attitude was disgusting and anti black, lying about why her work was lazy and improperly done! I have a cosmetology license and KNOW she was lying. I will continue to use Aliana location.

Gia Antoinette

I've been getting my nails done at this place for years. I once absolutely loved it and told everyone I knew about it. However over the past year their customer service and the quality of their work has downgraded quite a bit. The cleanliness is poor. My services always seem rushed and very rough when it comes to handling. I even had a nail tech tell me this last time that she didn't want to add more pressure during my pedicure massage because my legs are big and it's hard for her (this is after she convinced me to upgrade to a pedicure that had an additional 10 minute massage). The text here also seem frustrated if you ask for lower priced services like normal polish on your acrylic nails. They will ask you over and over again to upgrade to gel polish. I'm giving two stars because the margarita I get every time actually taste good. But look at the cup holder they went to put my drink in. Filthy from manicures before me. It was seen by the employee but he did nothing about it. 🤢