Penske Truck Rental

TM

Great folks, made it real EZ. Best discounts for AAA members

Tina Stafki

My husband and I rented a truck and we were accidentally charged by them with a $100 cleaning fee . The manager told us it was no problem, he would remove the charge which would take about two weeks. After two weeks, we called to see why there was no refund and he said he would look into it. A couple weeks later, still no refund. Now it’s been 5 weeks, we have called and/or left messages a total of 8 times and still no refund. Basically these guys got away with taking an extra $100 due to a “billing error”. Be very cautious with doing business with them!

Christina Dunn

2 dogs almost bit my boyfriend and I as we approached the location. They were the managers dogs. We had to fend them off as the manager was on the phone and didn't come help us with the vicious dogs. As we were leaving, we witnessed another customer having the same issue. Please do not have your dogs loose if they are not friendly.

Rebecca Bungard

Ron and Jason are awesome and should get a raise! We moved to the Puget Sound area from out of state and couldn't return our truck on time so they pushed out the due date for us. Ron even gave us his cell number to check in with him to make sure we were ok. He also gave us tips for traveling in the snow! We dropped the truck off with Jason, he was very nice and professional. Very knowledgeable about the truck and thorough with the walkthrough showing us what he was looking for. We also got quotes from other companies and Penske was almost half the price of U-Haul. We felt safe and the truck worked really well. Was clean and smelled nice! Thank you so much