UPS Customer Center

Category: Shipping and mailing service in Mesquite, Texas

Address: 4200 Samuell Blvd, Mesquite, TX 75149, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–7:30PM

Tuesday: 9AM–7:30PM

Wednesday: 9AM–7:30PM

Thursday: 9AM–7:30PM

Friday: 9AM–7:30PM

Saturday: Closed

Reviews

Happy Time

Oct 1, 2022

Ups has a bad service. I have deliver that need a Signature but no one was at home and the driver say someone signed. Now my iPhone is lost or stolen, they need to take a picture of there delivery and who Receive it.

Marchelle Fisher

Sep 19, 2022

Lady's if you'll reading this ,if you'll have fatehrs of you'll children working here,,and is suppose to be receiving CHILDSUPPORT and is not getting it ,thats because somebody in HR is helping them,,I know for a fact this just happened to somebody I know last week ,they waiting on a payment, and CHILDSUPPORT office told them they received a letter stating he no longer works there,,they lying for them ,,I don't know if it's the union are what ,,but they have gotten the police involved and detectives

Gabriel Romero

Sep 16, 2022

Customer service rude. Need profecional workers.

Gregory Rodriguez

Sep 11, 2022

This driver I definitely don’t recommend Really bad service my packet don’t arrived on time. I don’t want people like him on the truck doing deliveries Please don’t mess up with my packets And change the person on my area I don’t need lasy people And liars. was a tall dark-haired man with a little height. apparently he does not care about me and manifests himself as an accomplice of the other. they give suspicion of stealing or opening the packages

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Questions & Answers

How do I talk to someone real

Tevin Johnson | Oct 6, 2018
Aaron Martinez | Oct 6, 2019

The best way to speak to someone real through any automated message not like the one they have is to simply say, “ Speak to a representative.” And you will be connected to a real human shortly after

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I need a direct phone number if anyone has it,please?

Sue Wilson | Oct 6, 2019
Pat Stovall | Feb 7, 2022

I have tried to reach someone for 3 days. My package is at UPS location in Mesquite and my email and text keep stating incorrect address. I tried to correct the address and cannot. I need to talk to someone at the facility please.

I need the phone number for the Mesquite UPS CC. Need to talk with someone there. Please help

Wade Rasbeary | Oct 6, 2018
Wade Rasbeary | Oct 6, 2018

Been on the phone with that 800 number with 4 different people for almost an hour now...no help at all.

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Is there anyway to speak to an actual live person on the phone?

Stuart Johnson | Oct 6, 2018
Sharon J | Oct 6, 2018

Yes before 5pm

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Can you pickup your package here in Saturday’s ?

Adrienne Davis | Oct 5, 2021
UPS Customer Center | Oct 5, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

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Does ups delivers in any part of mexico

Elizabeth Diaz | Oct 6, 2019
Hector Rodriguez | Oct 6, 2019

Sure, from envelopes to packages of any size

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Can I take my phone inside? Idc to be on it. Just need to make sure BD wakes up on time to take kids to school

Mae Stop | Oct 3, 2022
Milton Barnes | Oct 3, 2022

Yes, you can bring your phone with you

Weekly pay or bi weekly?

Mae Stop | Oct 1, 2022
Adam Hart | Oct 1, 2022

weekly

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Can I put in extra time? I start on the 6th but I wanna know if I can do extra shifts

Mae Stop | Sep 28, 2022
Nancy Savattere | Sep 30, 2022

They should allow you to but you have to wait until you are out of your training package which is 30 days 🙄🤷‍♀️

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Can i ship something from here??

boricua davlop | Aug 6, 2022
UPS Customer Center | Aug 6, 2022

Hey there, thank you for reaching out. Yes, you can ship packages from this location. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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My shipment that needs to be in Ft. Worth by Friday was last scanned at Mesquite on July 1. The phone agents are no help. How can I get an update? It was one of 2 packages sent together at same time to same place. One made it. Thanks.

Scott Sanborn | Aug 6, 2022
UPS Customer Center | Aug 6, 2022

Hey Scott, I'm sorry that you're having trouble with your delivery, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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Why are packages at this center still marked 'sever weather delay' when there has been nothing but maybe 10 minutes of shows on Friday night?

Mark “Mark DidIt” Mosley | Jul 7, 2022
Ian Train | Jul 7, 2022

That I dont know. That would be in corporate. Im in the hub.

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What should I do when the costumer rep hangs up on me?

James Roden | May 8, 2022
Fireman Joshua Yanes | May 8, 2022

If your calling this actual location, call back , a call could have easily been dropped by mistake as they tend to stay busy at this location. But try calling again, and if you just had a bad interaction with your last rep, just ask to speak to their manager. Surely they can help you resolve your issue, managers here are pretty attentive.

Good day, I have a package shipped to Mesquite location, can I come to pick it up by myself? It's taking too long to deliver it.

Gbenga Oni | Feb 7, 2022
UPS Customer Center | Feb 7, 2022

Sorry to hear about the issues with your delivery. Our Social Media team will gladly look into this for you. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS, Instagram @UPS or Twitter @UPS.

Whats the email address

Dmonte mymvs | Oct 5, 2021
UPS Customer Center | Oct 5, 2021

Hello, If you need assistence from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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If it's a surprise why do I need to put the exactly description of what is in the box. I'm not going send anything UPS forbids

Jackie Bell | Oct 5, 2021
UPS Customer Center | Oct 5, 2021

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp, so we can assist you in this forum.

Hello, I want to take out how I can apply for this location, which I need to do or where I can go?

Gerardo Ramos | Oct 5, 2021
Christopher Davis | Oct 5, 2021

What do u mean when u say you want to take out?

Do you notarize paperwork?

AlexX Val | Oct 5, 2021
UPS Customer Center | Oct 5, 2021

If you need assistance you may contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Is anyone a PVD at this location? If so what's the schedule like

C M | Oct 5, 2021
Robert Clark | Oct 5, 2021

I know they're open for buisness until 7:30 pm weekdays

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Can we drop off boxes to be shipped from here?

Derrick Mitchell | Oct 5, 2020
Tc Dalton | Oct 5, 2020

No

what are the hours of busness

Kenneth Middleton | Oct 5, 2020
Cheryl Landrum | Oct 5, 2020

For the store on the premises 8am til 730 pm. That address is the main hub location. They have several shifts 24/7.

I called this location to reschedule a medical equipment pick up due to package not out in open sight. The agent informed me that without original set up number its nothing they can help reset pickup. Was given drop points instead but I cant get out

Norrette Ford | Oct 5, 2020
inda shade | Oct 5, 2020

Unfortunately without those special digits on the scanned barcode they have rules about will calling it out of the lines.

Hello. Are they open on December 31?

Luis Aviles | Oct 5, 2020
Nick T. (Nico) | Dec 9, 2021

Closed for Christmas, New years Eve and day.

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Can we pick up a package here? I was given this address by the UPS lady on the 1800 phone line but this looks like a warehouse and not like the UPS that's on town east. Just making sure before I go.

Elizabeth M | Oct 5, 2020
Obon Allen | Oct 5, 2020

Yes, it's the building in front of the larger building. On the other side facing the larger parking lot.

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Do they drug test for package handlers ?

Christopher Enciso | Oct 6, 2019
inda shade | Oct 6, 2019

I think they may but have seen them wait till you screwed up but most likely pre employment now

How do I call in to let my shift know that I can’t come in tonight?

Corey Stuart | Oct 6, 2019
Nettie Webb | Oct 6, 2019

No i just drive the trucks no idea about call ins

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Yeah so I was supposed to get a call about my second interview with the supervisor YESTERDAY and nobody called me and then what is even better I just called and I just asked three times for HR and she just asked for my TRACKING NUMBER

Corey Stuart | Oct 6, 2019
Quin Gates | Oct 6, 2019

Jus go up there that's what I did to get the job an tell em what they did wrong cuz that wuz wrong they should have given u an answer at least

What time does Ups deliver?

Lakenze Williams | Oct 6, 2019
Doug Sloan | Oct 6, 2019

They start at 9 00 until all is Delivered.

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After a final attempt of delivery, when will the package be at the hub for pickup?

Larci Robertson | Oct 6, 2019
Bonito Tracey | Oct 6, 2019

A phone call can provide you with more details than I can..

How do i check on my application status

Michael Smallwood | Oct 6, 2019
Corey Stuart | Oct 6, 2019

Yeah I just gave them a call it doesn’t help at all!! They won’t even transfer u to HR the lady there just thought I was tracking a package after telling her three times I needed to speak with HR and I’m about to work here??? Are u kidding me?

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When are the W2 forms coming?

Rjizzle | Oct 6, 2019
Rjizzle | Oct 6, 2019

Do you know what number I can call so I can tell them about it because I haven’t got mine

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How much do they pay hourly?

RèinaldᎾ Carter | Oct 6, 2019
Nick T. (Nico) | Dec 9, 2021

Google ups jobs.

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Can 17 year olds work here ? And are there still hiring

Zarcat Cadifd | Oct 6, 2019
Heather Pierce | Oct 6, 2019

It's my understanding you have to 18 and they are no longer hiring.

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Does anyone know about the shuttle that picks up here like the time for tonight and where it would be I asked last Friday but never got a straight answer

Lillie Rogillio | Oct 6, 2019
Darryl Riley | Oct 6, 2019

Cannot answer that question. I'm Sorry.

How do i locate a on the road driver

Yolanda Ross | Oct 6, 2019
Gerald Allen | Oct 6, 2019

Call the terminal he's driving out of and speak with the dispatcher.

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I'm expecting a package being delivered via UPS, but two days in a row now it's said it's out for delivery, but never gets here. Then, it goes back to the facility, only to repeat it the next day. Who do I call about this?

Trash Account Dot JPG | Oct 6, 2019
Glenda Th | Oct 6, 2019

I would call UPS , there should be a contact number on the same website you are using to track it. Look for something that says Contact Us

What are your hours of operation?

Edward Huber | Oct 6, 2019
David Stevens | Oct 6, 2019

The customer service counter is open from 7 a.m. till 7:30 p.m. HR is open from 8 a.m. until 6 pm. Although they hire around the clock for different positions with an appointment. The Hub is 24 hours but not accessible to the public.

How do I apply for a package delivery driver position

Curtis Scarbrough | Oct 6, 2018
Sharon J | Oct 6, 2018

Call for details!

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Can I pick a package here

Martin Pena | Oct 6, 2018
cory robertson | Oct 6, 2018

Yes it may take them a day to find it though

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How can I have a delivery held in the distribution facility?

Brenda Skinner | Oct 6, 2017
Christopher Fields | Oct 6, 2017

Call their 1800 number

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What does on file mean application status

N B | Oct 6, 2017
johnny cromer | Oct 6, 2018

Means your app is active for normally 6 months or a year

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