FedEx Office Print & Ship Center

Rich Richard (SickRich12)

Not the best FedEx. The manager was horrible and so was his Employee Sonya or Tonya. Just tried to up charge when carparts has already agreed to ship for free. She tells me I need a special wrapping to send a part back but I just went down the street to the Walgreens 2 mins away and they shipped the same box with no problems or any up charges. I’ve seen the same lady work with many clients and she speaks to the African-American clients in a certain way and she is African-American. When her district manager comes in she doesn’t upsell anymore and she’s all of the sudden nicer.

Rich RichE

The African American woman on the morning shift is horrible at what she does. So I get a package from Carparts through Fedex and its the wrong part for the 3rd time. (Not the problem) I close the box as is and take it up to fedex to get the return label. She tries to upsell me with wrap and stuffing. Now she cant ship unless I buy do to safety but this is how they sent it. Upsell. Seeing that it's a car part and they are just the middle man fedex already has payment from carparts to ship.I understand sells but why upsell an inconvenienced client. Note that I came once before and she did this before. But she gets all nice and helps to send my packege when her manager walked in. She just helped wrap the package and sent it. (In front of management). On my second trip a nice man with a hat o. Nicely just took the same package last week and I had no problems. He took it as is. Now this week she does this again. But no manager to humble her so maybe this will. Treat your neighborhood clients better. Ms. Tonya.

Scott Anderson

I was having a terrible experience at this store, but that all turned around once the district manager kristine stepped in. This woman made sure I got the exact business cards I was in need of and also had them overnighted to me. She jumped into action my first phone call to her and I can’t thank her enough.

Sean Ward

Worst Fedex ever. Refused to take a package back that was damaged by their deliver. Told me I should have refused delivery