Address: 10900 Crowne Point Dr, Cincinnati, OH 45241, USA
Phone: +15134018750
Adrianne Stokes
I can't say this enough. DO NOT STAY HERE! This by far was the worst hotel we have ever stayed in. It is rundown and very much out of date. It seems to be a transient hotel. I can not believe it is a Wyndham brand. This has tarnished my perception of Wyndham. I would never stay in another Wyndham hotel. First let me start off by sayin, the pictures on the Web site are very deceiving. We stayed here for the Cincinnati Music Fest 2022 an ALL the guest who I came across were very displeased. They as we did sat in the lobby for an hour calling around to other hotels. Unfortunately, everyone was sold out. We contemplated sleeping in our truck. Before entering the hotel, as we pulled up we said "WTH!!!" The outside is not well kept AT ALL. The bushes around the hotel are dried out. No inviting curb appeal. The canopy over the entrance of the hotel had cords hanging down from the ceiling along with huge holes. It seems as if it is ready to collapse. Then when you enter in the lobby there was a bucket with dripping water right at the check in desk. The furniture in the lobby was old, scratched up and needs cleaning. The elevators had panels missing from the ceiling and the rug was dirty. The WHOLE bathroom and room really needs a good cleaning and a paint job. The let out sofa clearly needs cleaning. There were rust or something splattered on some of the walls in the room. Breakfast is included but the serving dishes did not look presentable so we ate out. For the price we paid, and we know Cincinnati hotels jacked up their prices because of the Music Fest, but it was not worth it and again I caution you NEVER stay at this hotel. We live and we learn. Wish we had just stuck with what we knew would be a great experience.
Heather Harrison
If I could give less than 1 star I would! Hotel is filthy! Stains and burns on everything, bedding, curtains, furniture. Bathrooms are not cleaned. Carpet is sticky & hall carpet has stains everywhere. Breakfast was awful. Elevators need serviced, riding them with all their bumps & sounds is terifying! Pool area was the only thing that wasn't too bad.
Emily Becht
Check in was easy which is why it got two stars and not one. My first room didn't even have air.conditioming and they didn't ever come fix it for 4 hours!!!!! Switched rooms after getting serious attitude about it. There was hair all over the second rooms bathtub. The pool wasn't clearly marked. I'm no idiot.. but FIVE SETS of people were looking for it and couldn't find it until I walked the entire hotel! Then.. the pool!??? FREEEEEEZING cold, it's a very uncomfortable pool. Even the atmosphere was on the creepy side. No towels by the pool either so take the tiny ones from the room with ya!! I can't Believe I spent as much as I did at this hotel. I'm extremely disappointed.
Joshua
Positive: For the price was super comfy and was 4 minutes from our destination and was only 20 from newport. Staff was very nice and helpful. Negative: I didnt feel very safe as the side doors had no security so anyone could enter without front desks knowledge. Side doors and elevators creaked which gave the rest of our group anxiety. I found a hair in the bathroom that wasnt any of ours apon arrival.
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The pool seems clean (August 9 -10) no it's not the best but it's ok
Yes... there are several restaurants in walking distance and a damn good bar next to it.. the bar does have food
Front desk
😂😂😂😂
the pool is nasty dont go
Good location to the zoo. But it is not a very nice hotel. I would not recommend it. I will never stay here again.
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