PostalAnnex+

Category: Shipping company

Address: 3527 S Federal Way APT 103, Boise, ID 83705, USA

Phone: +12083840777

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–4PM

Reviews

Trish Nixon

Aug 19, 2022

My husband and I used this company regularly when living outside of Boise. We needed to ship a piece of framed artwork to Miami in June, so we went to Postal Annex. The man working that day said he would be sure the framed artwork would be packed correctly and we had no reason to believe he wouldn’t. My husband left the artwork there, paid for the expensive shipping and left it in what he was assured were “good hands”. The box got to Miami and the receiver called us and told us that it sounded like there was broken glass inside. We asked them to cut a hole in part of the box and take a picture. Sure enough, the artwork was NOT wrapped, not cushioned, not packed with any kind of care at all….and the box didn’t even have a fragile sticker on it! It was dropped in the box at Postal Annex with ONE piece of loose cardboard and sent off. The frame, the glass, the print were all completely ruined. We called them and described the issues and either the manager or owner said he would call us back. Nothing! My husband and I have both called the shop and no one answers the phone, no one returns messages…….they are completely non-responsive. They won’t even refund the SHIPPING costs we paid to them! If you have something of value to ship….go elsewhere. This business is not one to trust with anything you want to arrive safely on the other end. They don’t deserve even 1 star, but I had to leave something to post. Shame on Postal Annex….taking people’s belongings and money and not having the decency to take responsibility for their irresponsibility.

Paul Tarullo

Aug 18, 2022

Great personnel and very smart on passport renewal - and i like the photo -

Stephanie H-R

Jul 26, 2022

My niece went into Postal Annex needing to ship a package to family in Mexico. She does not speak a lot of English, but Joseph kindly helped her throughout the process using Google Translate. Thank you Joseph for being so kind, helpful, and going above and beyond for us! :)

Allison Benjamin

Jul 22, 2022

I went to the Postsl Annex on Federal Way to return a package. Joseph was quite helpful. Polite and kind to this rather technically challenged person. So off the Return went!!! Thank you Joseph and Postal Annex!!!! PS...give him a Raise!!!

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Oct 5, 2020
PostalAnnex+ | Oct 5, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Oct 5, 2020
PostalAnnex+ | Oct 5, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Oct 5, 2020
PostalAnnex+ | Oct 5, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Oct 5, 2020
PostalAnnex+ | Oct 5, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Oct 5, 2020
PostalAnnex+ | Oct 5, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Oct 5, 2020
PostalAnnex+ | Oct 5, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Oct 5, 2020
PostalAnnex+ | Oct 5, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Oct 5, 2020
PostalAnnex+ | Oct 5, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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