Mercedes-Benz of Rochester

Category: Mercedes-Benz dealer

Address: 4296 W Henrietta Rd, Rochester, NY 14623, USA

Phone: +15855989364

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–6PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Terry Lafferty

Oct 3, 2022

Overall sales experience was great. However, I recommend instead of handing you off to a finance manager for trying to sell additional maintenance packages you stay with the sales agent that you bought the car from. You already have an established relationship. I really think it would improve the overall participation rate in the programs.

Barbara Lovenheim

Oct 2, 2022

Stephen Murphy and the service department were terrific when I brought my car in for service and new tires. Stephen is always supportive, ready to help and answer any questions. I appreciate his approach and genuine interest in his customers.

Patricia Blair

Oct 1, 2022

This is my 5th leased Mercedes’ and have enjoyed each encounter with this group of kind individuals. My most recent experience was interesting to say the least. Their General Manager Michael Daeschner guided. me through the whole process and actually delivered the car to my home with a guided product specialist for Mercedes Benz. I had a trade in and they drove my car back to the dealership. At this point I would say the West Herr group has a wonderful group of exceptional individuals. Michael, Cody Mundorff and Stephen Murphy have provided me with great service!

mymazdaspmadeinjapan

Sep 29, 2022

Always a pleasure. treated so well and kindly.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 4, 2022
Mercedes-Benz of Rochester | Oct 4, 2021

Hello - You can see a detailed list of all of the measures we are taking here: https://www.westherr.com/blog/2020/march/12/west-herrs-response-to-coronavirus.htm

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Do you have Sprinter Passenger Vans available for rent?

Bob Miglioratti | Oct 5, 2019
Mercedes-Benz of Rochester | Oct 5, 2019

No we do not.

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