Address: 4296 W Henrietta Rd, Rochester, NY 14623, USA
Phone: +15855989364
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–6PM
Thursday: 9AM–7PM
Friday: 9AM–6PM
Saturday: 9AM–5PM
Terry Lafferty
Overall sales experience was great. However, I recommend instead of handing you off to a finance manager for trying to sell additional maintenance packages you stay with the sales agent that you bought the car from. You already have an established relationship. I really think it would improve the overall participation rate in the programs.
Barbara Lovenheim
Stephen Murphy and the service department were terrific when I brought my car in for service and new tires. Stephen is always supportive, ready to help and answer any questions. I appreciate his approach and genuine interest in his customers.
Patricia Blair
This is my 5th leased Mercedes’ and have enjoyed each encounter with this group of kind individuals. My most recent experience was interesting to say the least. Their General Manager Michael Daeschner guided. me through the whole process and actually delivered the car to my home with a guided product specialist for Mercedes Benz. I had a trade in and they drove my car back to the dealership. At this point I would say the West Herr group has a wonderful group of exceptional individuals. Michael, Cody Mundorff and Stephen Murphy have provided me with great service!
mymazdaspmadeinjapan
Always a pleasure. treated so well and kindly.
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Hello - You can see a detailed list of all of the measures we are taking here: https://www.westherr.com/blog/2020/march/12/west-herrs-response-to-coronavirus.htm
No we do not.
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