Knights Inn Salem

adam calzada

Ac would turn in for literally one minute then would shut off. It was so hot during the night had to leave the window open but then your stuck listening to all the people running around all night long.

John Moore

Quoted one price for a room over the phone, which matched what an online site showed. Final bill was $25 higher. Had to wait almost 30 minutes at front office for anyone to show up so I could check in and still had to wait longer while they cleaned the room. I was told over the phone there was no need to book the room when I offered to, just to show up at 3 pm or after. I arrived at 3 pm to check in, even though their site says 2 pm on Google Maps. I had to wait for someone to come to the office for close to 30 minutes and then still had to wait while they cleaned the room. Towels were brought almost an hour after I got into the room. They were not close to full so I didn't understand the waiting time. I'll never go back. I paid my quoted price, had no wait time in the office to check in, and friendlier staff at Motel 6 on Portland Rd.

Kaylee Vandermarliere

Disgusting! We checked into the room and it was freezing. We turned on the heater on high, and left to get food. Over an hour later we came back and the heater was still blowing out ice cold air. It was very easy to work, just only blew cold air. The TV also didn’t work, and the phone didn’t either, no dial tone. We opened a drawer and it had a bowl of molded food that has absolutely been there for a long time and maintence pulled it out for us. The lady at the front desk (it was night) was SO rude. Slammed a window in my face, said that she would only give me half off because “we used the room,” and she argued telling us to clean it when we literally only dropped off our stuff and got food and found the room disgusting. I have kids, one with disabilities, to stay in a room that had mold would be gross. She didn’t offer to change us rooms and expected us to stay in the room. She didn’t apologise: after reading these reviews it looks like the owner gives a great apology and detailed explanation saying how they are “going to fix this moving forward,” however from what I experienced tonight seems like all talk because this hotel has consistent bad reviews. I’m surprised the lady tonight won’t be fired she was yelling at me, slammed the window in my face, she even said “did you use the bathroom?!!!” When I said we only dropped off our stuff. Said we needed to clean it or we wouldn’t get even half off. We didn’t even get the room clean to begin with, the heater didn’t work, tv didn’t work, even the maintence staff said “is your TV not working too?” And I thought he was another resident and his tv didn’t also work. He was very nice and I’m happy he offered to pull the mold bowls from the drawer which he almost couldn’t. I also have pictures and the clock was dirty,

Roberto Reyes

It was a no frills spot to be at but was clean and well supplied. Needs a microwave other than that it was a good stay and would stay again at this facility.