Phoenix Inn Suites Salem

Malaika Schwartz

Staff were very friendly, the room was clean and comfortable, loved the pool! We were able to leave our bags at the front desk while we dealt with car issues, which was really nice. I was having trouble with the handle to the room door, they sent someone from maintenance almost immediately. Decor was super cute. Cannot praise more how helpful and friendly the staff were. Also, I was in shock over the "continental" breakfast; they had eggs, chopped ham, waffle makers, biscuits and gravy, fresh fruit, bagels and cream cheese, pastries, and more! I was expecting a banana and a pre-packaged muffin, so this was a delicious surprise. Right next door was a tap house and amazing food truck, which made for a convenient and delicious dinner as well. Trader Joe's and Rite Aid were also conveniently nearby.

Greasy

We travel to Salem often and stay here. Every time place has been clean. Room is spacious. Buffet breakfast available with yummy choices. Pool is open and it opens at 8am so best time to go in! Staff is friendly. Good location. Near restaurants. Stores, and coffee shops. Place feels safe. Will definitely be staying here again.

Harry Totten

They accepted 161$ from a prepaid debit card for payment, but told me I could not stay because I did not have an alternative credit card. They then proceeded to refuse my room and a refund...no further action has been taken to return my money. I have created a timeline with a full digital record of this process, however...

Kaylee Kinsch

This is my second time at this location. The staff is amazing! The rooms are large and the breakfast is delicious. Love the biscuits and gravy! I wish there was a hidden gem like this in every city. Also, the indoor pool is clean and warm. I will be back again when visiting family in Salem! Thank you Phoenix Inn!