Address: 3451 Washtenaw Ave, Ann Arbor, MI 48104, USA
Phone: +17346198961
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 8AM–5PM
Bruce R.
Companies that think taking people out of customer service is a good thing for their business are wrong. I've gone round and round and round with the website and the business phone number it only kicks me right back out to the website to get a quote or to schedule an appointment I have questions that the automated system and the website can't answer. It's ridiculous there's a brick and mortar business that you can't get a hold of to ask questions.
N H
Installed a new windshield on my car and did a great job! Thank you!!!
Andrew Johanns
Their computer system could not recalibrate my forward facing camera system, why they didn't know until 1 hour into my appointment is beyond comprehension. They knew the vehicle I had, and options, because they had my VIN number. How is it more of a safety hazard to send a customer away with a 7 inch crack in the windshield over a non-calibrated safety camera? Don't let Progressive talk you into using this Company.
Robin Demarest
I will always return to Safelite for my auto glass needs. My technician, Brian, replaced the back/rear glass on my truck and went above and beyond to ensure the work was perfect. He did the same (I requested him) for my windshield after a rock from chip seal caused damage and I needed it replaced. I appreciate Brian's diligence, especially due to safety needed on auto glass!
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The indoor customer waiting area is open if you choose to wait at the location for the service to be completed. If you drop off your vehicle, you must still go indoors for paperwork and payment at the beginning and end. You will be called when work is done and it is time to pick up.
Contact Safelite. They should know better
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