Jefferson Torresdale Hospital

Category: Hospital in Philadelphia, Pennsylvania

Address: 10800 Knights Rd, Philadelphia, PA 19114, USA

Phone: +12156124000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Joseph Doroba Jr

Sep 28, 2022

I brought my son here at the advice of the Jefferson Urgent care on Rhawn Street. He had his oven explode, had a deep laceration on his arm, and his facial hair singed. We arrived at 9PM on 9/26. It is now 12:28 AM on 9/27, and we are still waiting in an empty lobby to be seen by a doctor. If this is a trauma center, you’re better off tending to your own injuries…-at least you know your doing SOMETHING!!! Very BAD experience. Go to another hospital for treatment.

Jayy Vee

Sep 22, 2022

8hr waiting time, from 1pm to 8pm and still no attention. A man had a seizure in here and patients are angry because they’ve been waiting since the Morning, now the parking lot is full of hurt and self cared people waiting… there is a man outside with a bloody head wrapped in gauzes sitting next to his family on beach chairs because there is no space in the E.R or is it personnel? Horrible place !

doku tyson

Sep 20, 2022

Terrible call operators with attitude and horrible at understanding patients' needs. Can't even handle questions that aren't straightforward. Not only that, they don't give a **** about their website. Left a request for an appointment and never heard back. I also called a month earlier and they said they would reach me when the doctor came back. No care for patients.

Jeca Beos

Sep 19, 2022

As someone who used to work at another Jefferson hospital, this location should be ashamed of themselves! When did hospitals stop providing quality healthcare and start lacking compassion?! We took my mom into the ER for chest pains and tingling of her left arm. Since when was chest pains not an emergency?! She was told she would have to wait due to staff shortage and because traumas are priority! Are you serious?! As someone who used to work in a hospital, I’ve never told a patient who came in with chest pains to wait! The receptionist was rude and ghetto to say the least. Other patients in the waiting room stated they were there for over 7hrs!! That’s unacceptable! What’s more unacceptable is the behavior of the front support staff. That really makes the whole hospital look bad. We left and brought her to Holy Redeemer where she was seen right away and given proper healthcare with compassion. I will be reaching out to the board with a letter of disappointment and disgust! If I could give no stars I would!

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Questions & Answers

This hospital is a joke! The staff is so rude and the wait is ridiculous. I am so unhappy with this whole experience.

Michele Williams | Oct 4, 2018
S Hurst | Oct 4, 2019

Its pseudomonas and you can get it anywhere including your own unwashed hands. Dont blame others for your own problems. People dont understand how ERs work , so they blame everything on them. They saved my life when i couldnt breathe because of a pulmonary embolism, while this lady screamed she got there with her headache 3 hrs before me, hello hospitals are not first come first serve (reason for long waits) its life then limb first, how can people not get that.? If you dont want to wait call and make appt with your doctor and quit using the ER like a dr office or go to an urgent care (still might not be first come) wake up people

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Why isn’t this hospital under new management Of a different hospital or just shut down completely This hospital is completely worthless I wouldn’t even bring a pet there take my chances with vet to take care of me rather than go there again

Bob Reeves | Oct 3, 2020
Cori Simmons | Oct 3, 2020

As and employee there i would like to apologize for your experience there but I also would like you to know that the nurses doctor's and all of the teammates that work they're do our best to provide the public with the best care as we possibly can. I don't think the words that you chose to describe the hospital that save lives and take away from our own busy life and family in Friends in events as well as holidays to be there to help other people during their time of need. But to say worthless and needs to be shut down. Is not good character to say when there's people in the community that needs our help. So all that I ask if I may is please refrain from putting the hospital down because of an experience you had. Again apologies to you.

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Where would my car be towed to if I was in an accident

Maggie Pfeifer | Oct 4, 2019
Murray Weismer | Oct 4, 2019

Who is towing the car? Your insurance company? Towing service? Police?

How long does it take to heal a mid sprained foot with your help?!?

Carlos Gregory | Oct 4, 2017
kat mcfadden | Oct 4, 2018

it depends how busy the er is although they know also Have urgent care that makes it quicker it also matters how bad it is not all sprains are alike

Are any rooms (ER, ICU, etc) recorded for any reason/purpose? If so, are patients able to get/view a copy of this? Please let me know thank you.

Chuck Jacoby | Oct 3, 2020
AmberLynn Sipe | Oct 3, 2021

No they are not recorded.

Don’t ever come to this hospital...they’ll have you waiting for so many hours for no reason at all..especially if your African American we get no good service what’s so ever.

bekens raymond | Oct 4, 2019
jay76 | Oct 4, 2019

I'm white and I walked out twice after 4 hours each time. I'll never go back again.

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How long does it take to get stitches? I’ve been here since 2:50pm and it’s 9:05 pm and still no stitches. This is the last time I come here!

Christina Perez | Oct 4, 2019
Carol Sims | Oct 4, 2019

ThT is BS . It doesnt matter how serious your injury is they will not take you quickly. They do not care. A lady actually had her oxygen tank run out waiting becayse they had her in as flu symptoms. Horrible.

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What is fax number to medical records department?

Sitora Davronova | Aug 4, 2022
James Krause | Aug 4, 2022

I really don't know but if you call main number they'll give it to you

how old would I have to be to visit my mother

Kenz_2828 | Oct 3, 2021
Chris R | Oct 3, 2021

It's your momma, you can visit her at any age. I would however check with the hospital visiting center about COVID policies and with your parent or legal guardian about transportation if you are too young to take public transportation.

Can you drive to ANY other hospital?

Kathleen Benek | Oct 4, 2019
Tina S | Oct 4, 2019

You sure can.

Wha time can I come in for chest x-ray do I need appt

Nannan Heierbacher | Oct 4, 2018
Nancy Girone | Oct 4, 2019

You do not need an appointment for an x-ray

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This hospital is crazy came here at 5:40 am it's 12:12pm still didn't get taking back this is the worst hospital it used to be good what the hell happened to it.

Michelle Miller | Sep 3, 2022
Y. Peffle | Sep 3, 2022

you probably don't have a real emergency according to them. When I broke and dislocated my ankle I got seen right away

My sister is a patient there. She had major surgery. I live in South Carolina. When I call to inquire about her condition I am directed to her nurse. Rarely does any one answer. AreAthethat bus

iggerine iggerine | May 6, 2022
Linda Seide | Jun 5, 2022

Unfortunately, yes.

What is the difference between care on the second floor and the third floor?

Elizabeth Becker | Feb 5, 2022
Michael Callaghan | Feb 5, 2022

FLORENCE BRIGHT HAIR

This hospital is a joke! The staff is so rude and the wait is ridiculous. I am so unhappy with this whole experience. Been waiting for more than 18 hrs to get seen and nothing 🤦🏻‍♀️

Iris Colon | Jan 6, 2022
Denise Matos | Jan 6, 2022

I've been lucky l guess. I can say that both their Gyn & Mammogram departments are excellent. Staff kind and helpful. Gyn even has a bilingual staff. Excellent docs and surgeons. Sorry you had a bad experience. Hope all is well.

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Is there a shuttle to take patients to from chemo treatments?

Cynthia Bobst | Oct 3, 2021
Melissa Leonhardt | Oct 3, 2021

I work for the transport company they are contracted with. Do you have a case worker? If not call the Dr office and ask about transportation or have a case worker call you. The company is ambulnz

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I fractured my foot went in at 8am sat there for 6 hrs wasn't asked my pain level etc..I was ignored for hours wasn't offered ice,or any comfort,this hospital is a disgrace..they just walk around on they're phone's sunprofesphone'snnotdoing mothing

Kelly Vincent | Oct 3, 2020
Josh Toll | Oct 3, 2020

Torresdale campus is the biggest and busiest campus we have i would suggest that next time you go there keep checking in with the triage desk , that being said please keep in mind that youis assest based on priority meaning that you are stable and dont have life threatening injuries in the back of the er there is people who might not make it I completely understand you dont want to hear that you not a priority and i understand that this does not make you feel any better but please know that the doctor's and nurses are doing everything they possibly can th get to you

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How does this hospital treat B cancer patient's diagnosis with brain tumor

Susan Bickel | Oct 4, 2019
kat mcfadden | Oct 4, 2019

my father was treated there after finding his cancer had spread thru out his entire body. they really were there for him

Been in the er for 3hr haven't been seen hope they see my wife soon she's in pain

Allen Whitelaw | Oct 4, 2019
Allen Whitelaw | Oct 4, 2019

It over 4hr still waiting jefferson needs to check there er

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I need x-rays on my foot. Do I need an appointment?

Arline Riotto | Oct 4, 2018
Boyd Hehn | Oct 4, 2018

No. During 9-5 hours, you should be able to walk in & get an x-ray.

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Where can I go to find a local G.P. Would like to find a list in Frankfurt Torrsdale Area. Ours retired a month ago.

Walter Zap | Oct 4, 2018
K Biggins | Oct 4, 2018

You could call your insurance company and ask for Drs in your area.

240 Middletown blvd

Greg Eagan | Oct 4, 2018
Andrea Dressner | Oct 4, 2018

That is no the Torresdale campus. That sounds like Bucks County.

where is the place where I can pick up the results of my ct scan?

Thomas Kohler | Oct 4, 2018
Andrea Dressner | Oct 4, 2018

If it's recent, call radiology. If they have the report ready, you can get it at the film pick-up window. But you must call first to arrange it.

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Why don't they clean the place? There's food all over the floors. Discarded wrappers and bottles and papers laying in the floor. Bathrooms are in the same condition.

william smith | Oct 4, 2018
Colleen Drew | Oct 4, 2018

In ER? Probably clientele’s fault. Hard to keep up with scum. Staff, nurse 👩‍⚕️ excellent

Will there be a flea market this year in the spring like in years past?

Christina Leszczynski | Oct 4, 2018
Andrea Dressner | Oct 4, 2018

Not sure. Questions like that are best asked on the phone to the hospital. This is a Google Maps user forum. The questions go out to Google Maps users, not the hospital or it's website.

Are children allowed to visit?

Marquita Frazier | Oct 4, 2018
Andrea Dressner | Oct 4, 2018

Yes. But, if they are sick, they may not be allowed or may be required to wear a mask.

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What are visiting hours

Stephen Lyons | Oct 4, 2018
Andrea Dressner | Oct 4, 2018

Not sure. Questions like that are best asked directly to the hospital. This is a Google Maps user forum, not the hospital's website.

do you have a free or low cost dental clinic associated with hospital ?

Eileen Ziegler | Oct 4, 2018
Andrea Dressner | Oct 4, 2018

No. They do not. You need a dental school, usually, to have a clinic. There is Temple Dental School at Broad & Rising Sun and Penn Dental School at 240 South 40th Street.

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Can I get an MRI at the hospital

Natalie Joshua | Oct 4, 2018
Andrea Dressner | Oct 4, 2018

Yes

What are Gastroenterologist specialists?

vaувывсеleriy kAMINSKIY | Oct 4, 2017
Nannan Heierbacher | Oct 4, 2018

The best doctor to see if your still interested is Dr bogucki he is amazing and right thete in hospital he did colotomy emergency and reversal 9 months later he is the best

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