Hilton Richmond Downtown

Category: Hotel in Richmond, Virginia

Address: 501 E Broad St, Richmond, VA 23219, USA

Phone: +18043444300

Reviews

Frank Steinbach

Aug 1, 2022

I give our visit a 10. Every person we were helped by was on their game. From the valet on arrival to the front desk guy, the server in the lounge and the waitress and batista at breakfast, everyone sparkled. The room was spotless and well maintained, there ware plenty of clean towels at the pool, the carpets were clean and well matched to the decor and every light , lock and switch worked perfectly. The ac was a little loud but I had earplugs so I slept fine. 😴 thanks for showing us that quality staffing and management can be achieved in these tough days. Well done!

Main Street Guymon

May 21, 2022

The room was large and very comfortable, although the cleaning of the room was a bit poor. The staff at the desk and valet were excellent. The staff at the restaurant were worse than poor ... in addition, the hours of the one and only restauarant were very short and not handy at all for wanting to work and eat in the hotel. Thank goodness for Door Dash. The breakfast was good with good service, but for $20 it should have been good. It wasn't Hilton quality.

Christina Walton

May 20, 2022

Fantastic hotel! The place is nice, but the staff are exceptional. I’ve never felt more taken care of and valued as a customer. From the valet, to the front desk, to the bar and lounge we had fantastic service. Highly recommend.

eddie rolon

May 13, 2022

Great location. Very nice hotel with great rooms. I got a suite and that room is the size of some apartments I've been in. Many restaurants in the immediate area. They also offer rides to restaurants or anything within about a miles or so. They have a nice restaurant. This was an old high end, department store, back in the day. It has a ton of history. I really enjoy hotels like this. If the walls could talk. Easy access on and off the highway. The people who work here are all very nice, professional and courteous. Everything about this hotel was good. I enjoyed everything about this hotel and my stay. I highly recommend.

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Questions & Answers

How far is the national if walking

norma fralin | Mar 20, 2019
Alice Hartzog | Mar 21, 2019

Yeah. It's about a block if you use the 6th st exit.

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Is there a pool?

Les Barber | Mar 20, 2018
Tony Hedgepeth | Mar 21, 2018

Indoor only

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Does anyone know what brand of pillows they have? I remember staying there and they had the most comfortable pillows I've ever laid my head on.

Dejexx | Mar 20, 2019
Larry Pindle | Mar 21, 2019

I believe they have their own brand. Call them!

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What is the cost for parking?

Michael Chermside | Mar 20, 2019
Patrick Lenow | Mar 21, 2019

As listed on their website, $27 for valet with in/out privileges.

Os there airport shuttle service?

Steve Segal | Mar 20, 2018
R. Lee Martin | Mar 21, 2018

They do not have a shuttle to the airport. However uber or a taxi is quick and easy.

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