Epic Hot Tubs & Swim Spas Store

Scott Bower

Manny went above and beyond on the service side after the purchase of our hot tub. Our first spa had a leak which Manny tried to fix but was unable. The second spa also had a leak in the same area. This was obviously a manufacturing issue and had nothing to do with CBS. Manny gave us the option to replace the second spa with what were obvious upgrades to our original purchase. Spa 3 seems to be working just fine and we love it. Manny was always reachable and never hesitated to come out to the house to try and solve the problem. Keep service in mind when thinking about purchasing a hot tub online at a lower cost. Manny personally gets 6 stars. Consider CBS if you're in the market for a spa/hot tub.

Ray

This is the best place to get a hot tub! Great prices and free delivery plus great warranties. Swim spas are a great substitute for expensive pools

Kathie Brady

Love my swim spa. I expected the Como 45 to have the Swim program, which allows you to program a swim with various intensity levels and swim times. Although the Gecko control panel supports that option, it is not standard on this model. As is, the Como 45 allows you to control the intensity, but turns off every 20 minutes. This is sufficient to allow me to swim. I just turn the pumps back on every 20 minutes. Customer Backyard Spaces (CBS) has worked wtih Gecko (who make the spa controllers) and Everest (who make the spa), to understand what is required to upgrade my spa to have the Swim program. End the end, we decided that the cost and effort was not warranted. CBS does offer a different Swim Spa that provides this functionality. I really appreciate that CBS has made an effort to offer an upgrade.

Justin Santana

Fantastic service all the way from buying to delivery. Ray was so patient to answer questions. We love our new D1 Dream hot tub. Thank you.