DMV

Category: Department of motor vehicles in Norfolk, Virginia

Address: 5745 Poplar Hall Dr, Norfolk, VA 23502, USA

Phone: +18044977100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–12PM

Reviews

Natalie Smith

Oct 3, 2022

Just moved here from another state. Went to get my car registered and they messed up. I tried to sell my car but now it has a flagged title because of the their mistake. I understand things happen but now I get to wait in line for 2 hours for them to fix what they did. This DMV is extremely frustrating.

Yell Yell T.

Sep 30, 2022

The check-in process was easy. The staff was very nice. This

Amanda “MommaBear” Boedker

Sep 27, 2022

This is how a DMV should be. Spacious, Clean, Friendly worker's and the VERY MOST IMPORTANT thing.... Efficient! I was in and out with registration for tags and title for a vehicle in under an hour! 👏👏👏 If only this DMV could teach the other one's ESPECIALLY the horribly run one in Chesapeake over in Greenbrier the magic behind being efficient and friendly I wouldn't wait till last minute or dread going into one. Bravo to everyone at this location who makes coming and going a pleasant experience!

Phillip Hilton

Sep 13, 2022

There was no long wait time and the teller was nice and smiling all the time, also we were in and out in approximately 5 minutes when turning tags in.

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Questions & Answers

Has anyone actually been able to get through in the number that’s provided? Every time I call it says user busy.. trying to make an appointment.. does the online portal work better?

Chazz Pinski | Oct 4, 2019
Richard Bradley | Oct 3, 2020

Keep hitting redial. Did it yesterday about 10 times, finally got through and was put on hold for another 10 min

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Do I need an appointment or can I walk in?

Ryan Shaub | Oct 3, 2021
Frederick Henderson | Oct 3, 2021

You would need to make an appointment

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I am 17 yrs old, I have an appointment to take my permit test, do I need a legal guardian with me ?

Auntavia Roberts | Oct 3, 2021
Wade Holcombe | Oct 3, 2021

I'm not sure if you need a guardian but you do need a licensed driver with you.

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I’m new to this state.. how do i get my drivers license? What would i need?

Annette Gonzalez | Oct 4, 2018
Brian Guinn | Oct 4, 2018

I think a birth certificate and two forms to prove residence

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How to make an appointment to get an ID

luis montanez | Oct 3, 2021
Jerome Hughes Sr | Oct 3, 2021

There are 2 options. 1 is to call DMV and make an appointment or 2 go on DMV's website and make one. Either way it might take a while to get an appointment. They're opening up more slots but people have been waiting a while for DMV to kind of get back to some sort of normalcy. I've found doing both ways and asking for multiple task is the best way to fulfil all your DMV needs.

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I just want my registration. Can you give me 15 seconds?

Jeremy Hawley | Oct 3, 2021
Cynthia Jewell | Oct 3, 2021

You will have to go online to see if you are eligible to register online. There are no walk-ins due to DMVs strick COVID guidelines. Appointments are set for three months from today. Start with the website to guide you through the process. Much success on registering your vehicle.

How do I go about getting personal tags?do I have to make an appointment?

Deborah Walker | Oct 3, 2020
Marva Parker | Oct 3, 2020

Yes, you have to make an appointment to complete and submit the paperwork for personalized tags and all other DMV services.

License has expired what form of identification do I need

Irene Odom | Oct 4, 2019
Nick Z | Oct 4, 2019

2 forms of ID (birth certificate, social security card, W2, etc.) Also 2 proofs of residency (rent bill, utility bill, etc.) It also wouldn't be a bad idea to bring your expired ID.

Is dmv open saturdays?

Randall Thornton | Oct 4, 2019
Felicity May | Oct 4, 2019

Yes

Lost my driver's licence, have birth certificate for photo ID, am disabled, how do I get this done quickly without sitting too long<<too painful.

Deborah Van Cleef | Oct 4, 2018
Brian Guinn | Oct 4, 2018

Let the guard know when you walk in, they might be able to help is there aren't too many ppl there

How do I transfer title

Robert Dandridge | Oct 4, 2018
Brian Guinn | Oct 4, 2018

Let them know once you get to the information counter, they will take care of everything, bring the original title

How much is it to take the road test?

James Pendleton | Oct 4, 2018
Brian Guinn | Oct 4, 2018

It's very easy, only a basic understanding of laws is required to the actual driving

I need to renew my Handicapped placard. How do I get that done? Thanks

William Dunlap | Sep 29, 2022
Reneia Steele | Sep 29, 2022

You can go online or go in

I have tried to call but get no where they just hang up on me. I have sold my car and need to turn in the license plates and registration. Can I have the person who bought the car bring it in for me?

Robert Voskuhl | Aug 4, 2022
Charz Brubaker | Aug 4, 2022

Yes

I am selling my car and want to know what I need to do?

Robert Voskuhl | Aug 4, 2022
Dinara G | Sep 3, 2022

You need to post on Craigslist. After selling you will need reassign titles to the new buyer's name, remove registration and license plates, and need return the plates to DMV unless you want to transfer then your new vehicle. You will need to come dmv anyway. Don't forget to call your insurance company to remove the car from your policy

Can I walk in popular hall dmv in Norfolk on Mondays

William Moses | Aug 4, 2022
Christian Anthony Torres | Aug 4, 2022

Yes

What days for walk in?

Vivian Tackett | May 6, 2022
Jennifer Davis | May 6, 2022

Tuesday, Wednesday, Thursday,or Saturday

Can i do a walkin tomorrow at poplzr hall dmv for tags title,registration for my car??

Mark Advani | Apr 6, 2022
Steve Wonder | Apr 6, 2022

Yes you can I went last week and it was fast

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Is this DMV still appointment only?

Theresa Deans | Feb 5, 2022
Martin Dalton | Feb 5, 2022

Tuesday, Wednesday, Thursday & Saturday are walk-in. I went this past Thursday for replacement REAL ID/VA Driver's License. Arrived at 8:05am, doors were just opening - maybe 15 people ahead of me. DMV allows 5 to enter and be assigned tickets, then brings in another 5. I left DMV successful around 9:15am. Best time I've ever had for a walk-in.

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How much does it cost to get a new Virginia state ID in 2021

Aaryn Leicester | Jan 6, 2022
mjnari022 | Jan 6, 2022

$15 or $16

When does walk in start, I thought I seen the 15th of December

Hulet Echols | Jan 6, 2022
Glenda Wilson | Jan 6, 2022

Walk in days are Tuesday Wednesday Thursday and Saturday

do they do weekends

Jacqueline Caldwell | Dec 7, 2021
mjnari022 | Dec 7, 2021

Saturday 8am to 12 noon but that's a walk-in day so make sure you get there early because on walk-in days if you don't make it in the build before closing you well be turned away and have to come back another day and Sundays we're closed.

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What days do they take walk-ins?

Sherwood Durham | Dec 7, 2021
Ely Francisco | Dec 7, 2021

Tuesday, Thurs and Saturdays. Saturday is early closing so they have cut offs on the people coming. Sometimes they will take a few then let everyone go. M-W-F is appointments only.

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do i need an apointment to return plates

Juan Hernandez | Dec 7, 2021
Ely Francisco | Dec 7, 2021

Tuesday, Thursday and Saturday is walk in m-w-f is appt only. I went in on on appt day and they let me in because it was slow day. Normally not.

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does this place have wifi

m m (Seen it coming) | Nov 7, 2021
John Smith | Nov 7, 2021

No WiFi as I recall.

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Is DMV open to the public yet?

myra king | Oct 3, 2021
Chris Albany | Nov 7, 2021

Walk ins are accepted Monday, Wednesday & Friday

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Are you open for walk ins?

Natalia Champ | Oct 3, 2021
Gus Erazo | Oct 3, 2021

No, no yet.

Is an appointment still required to update a license?

John Shank | Oct 3, 2021
Cindy Wise | Oct 3, 2021

Not unless its already expired or you need to take a new pic or present special paperwork for some reason. Otherwise, you should be able to update online.

D

Anonymous | Oct 3, 2022
Anonymous | Oct 3, 2022

M

How do I make an appointment for a expired id?

Hassan Collick | Oct 3, 2021
Liz Reginato | Oct 3, 2021

On their page make an appoinment for driver id or license no road test option.

So I got an appointment scheduled. Just got the reminder and seems like it’s at 5:10. But doesn’t DMV close at 5pm? So now I’m confused

Elizabeth Baker | Oct 3, 2021
Brenda Reiver | Oct 3, 2021

Just as long as you get there 15 minutes before appt they still have to see you. Not certain what time they close

My friend needs an ASAP FORM. HOW DOES HE GET IT? THANKS.

Marion Cochrane | Oct 3, 2021
Brenda Reiver | Oct 3, 2021

You can print it online. Or make an appt and get forms when you go in for appt

Are the DMV on Poplar Hall Drive open now or do I Still need to make an appointment

Judy Hedgebeth | Oct 3, 2021
Osiris' sketchbook | Oct 3, 2021

It's still by appointment only

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Do I need an appointment to change the title over

Portia DeMary | Oct 3, 2021
Jerome Hughes Sr | Oct 3, 2021

Yes, but try getting one with DMV select. It might be faster. Call them also, but try what ever way you can. Trickery if necessary.

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Can I drop off my license plates at the Norfolk office?

Veena Panigrahi | Oct 3, 2021
Montezuma El | Oct 3, 2021

Sure

Can I make an appointment to renew my license online?

Kathleen Goss | Oct 3, 2021
The Pink Roller | Oct 3, 2021

Yes, you may have to search different locations for the best available date.

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Has anyone ever got through on the phone? Why is it only one phone number it has various locations

drewboy Brooks | Oct 3, 2021
Leezette Harris | Oct 3, 2021

Need to make appointment

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When setting an appointment it ask for a customer number. What is a customer number? There are no references as to what exactly that is.

Michael Smith | Oct 3, 2021
Elizabeth Estremera | Oct 3, 2021

It may be your drivers license number if not I am not sure. I don't recall having to give that. I did have to register for an account though.

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My grandson just resonaly lost his wallet and his identification was lost as well and he just recently just got it my question is do he need appointment to get another one could someone tell me what web site to go on and apply for identification so

Merna White | Oct 3, 2021
Rayette Rustin | Oct 3, 2021

Www.Dmvnow.com... depending on age and if he is getting a real id he would need to make an appointment but if not he can request a replacement online

I have the vehicle registration form filled out, a copy of title for newly purchased car state inspection, insurance info. Do I now just mail the form in and wait for new plates a decals?

Bruce Erie | Oct 3, 2020
Jordan Heyward | Oct 3, 2020

You mak an appoinment because mailing it in takes along time to get back.

My car i titled already but I need to register it and get plate how do I get that done

Trini | Oct 3, 2020
Esther Gregory | Oct 3, 2020

Try all DMV the lady said you can go to any dmv in Virginia and people cancel all the time good luck

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How do you even make appointments?????

Tatianne Deering | Oct 3, 2020
Esther Gregory | Oct 3, 2020

Try all dmv in Virginia even Suffolk it doesn't matter where in Virginia

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Can i just walk in to dmv in norfolk

Aida Tull | Oct 3, 2020
Willa Nuckolls | Oct 3, 2020

DMV sees patrons by appointment only. Check their website. They post new appointment slots daily for 30 days out. Appointments are made based on the service you need. Once there, the visit goes very smoothly with minimal wait and adequate social distancing and disinfecting. Good Luck!

My license expire on august 8 but I don’t have my appointment until august 14 what am I supposed to do ?

Corina CC | Oct 3, 2020
akeem adekunle | Oct 3, 2020

Nothing, if you got pulled over you just gotta tell them you in the process of getting it updated.

Lost lost my ID how can I get a replacement and how soon?

Linda D Parker | Oct 3, 2020
Alex Blystone | Oct 3, 2020

Go to dmv.gov see if you can reorder online, or you can make an appointment and go in person

Has anyone been able to make an appointment online?

Leah MacMoyle | Oct 3, 2020
Kirk Branson | Oct 3, 2020

Yes. Was able to set appointment for registering new vehicle but had to check multiple locations and set it a few weeks out.

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Do you still have to get an appointment

Esther Gregory | Oct 3, 2020
Alex Blystone | Oct 3, 2020

Yes

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Can i book an appointment for my road testing right now

ngwa nji | Oct 3, 2020
Melvin Harrell | Oct 3, 2020

I need to set me an appointment

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I am trying to get plates but I would like to know if they can attend without an appointment I am trying on the web but it does not work

ariel crisostomo | Oct 3, 2020
Cathy Otero | Oct 3, 2020

you don't have to keep trying many times running and it saves you an available day

How can you make appt for this location

Duwane Bowden | Oct 3, 2020
Anthony Mabe n | Oct 3, 2020

No

Do you have to make an appointment for the driving test?

Chasity Carter | Oct 3, 2020
Lonell Hayes | Oct 3, 2020

Only for Saturday's because that's the busiest day

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Can I get a copy of my marriage certificate here? If so how much?

Cherie Hernandez-Hancock | Oct 3, 2020
Lonell Hayes | Oct 3, 2020

Yes you can & it's $16

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What do they do for the road test ?

Monet Tv | Oct 3, 2020
Xavier Williams | Oct 3, 2020

Give me ur number and I'll tell u😉

How much for a Virginia ID?

Mary-Mildred Effiom | Oct 3, 2020
Vannessa Bell Person | Oct 3, 2020

26 dollars

If I lost my ID and birth certificate what can I bring to get another one

Pamela Spruill | Oct 3, 2020
Nick Z | Oct 3, 2020

If you lost your ID and just need it replaced, your best bet would be to order it online. It will be 5 to 7 business days to receive it regardless or ordering it there or going there physically.

Is DMV open on saturday 11/30/2019

michelle moore | Oct 3, 2020
Vannessa Bell Person | Oct 3, 2020

Yes

I need my id. Exactly what forms do I need to get it?

Hannah Schear | Oct 3, 2020
Sheema Tanveer | Oct 3, 2020

2 resident proofs ( House lease document or Electricity bill or Internet bill or Bank statement ) If you are working then bring your SSN otherwise its fine If you are outsider of US then bring your Visa copy

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I'm from Brazil, living in Norfolk and I need to take my driver's license this year. How much it costs? How are the tests and what do I need to bring?

Giovanna Nogueira | Oct 4, 2019
Brian Tran | Oct 4, 2019

If you fail it cost 2$ for each test taken. You can take one a day. You need your passport, proof of residency (utility bill, rent contract etc), social security card and proof of visa (green card etc). The driving test cost 35$).

I just found out that my license is suspended due to not having insurance. What do I have to do to get it back.

Rob Pearce | Oct 4, 2019
Vannessa Bell Person | Oct 4, 2019

Het your insurance you may have to get a sr22 and pay the reinstatement fee and you should be ok

What documents would i need to get my daughter's birth certificate

Augusta Welch | Oct 4, 2019
Vannessa Bell Person | Oct 4, 2019

Your I'd and any mail with your name on it also her social security card if you have it

How much to register my car from ny to va

China Chau | Oct 4, 2019
Vannessa Bell Person | Oct 4, 2019

75 dollars

Need to change my last name but don't have my marriage license can I do it with my SSN since it has the correct name? And how much will it cost?

Latisha Striblin | Oct 4, 2019
Kian Latvis | Oct 4, 2019

If you don't have your marriage license, a Court Order Document of Legal Name Change will do! Just make sure it shows your old name and the new one!

are you able to register your car without license??

Carlton White | Oct 4, 2019
Devon Wargo | Oct 4, 2019

Yes you can and you don't exactly need it insured as long as you are not driving it you can check the plbox saying it has insurance so you can get tags for you vehicle.

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Can I get my drivers license without my green card I’m 18

J | Oct 4, 2019
Steven Haynes | Oct 4, 2019

No, you must have either a green card or work visa to be a licensed driver in va

So I just moved here from Ohio , if I bring in my Ohio Id will I be able to get a Virginia id? If not what all do I need ? I left my birth certificate in Ohio .

Marissa Sturgill | Oct 4, 2019
Nick Z | Oct 4, 2019

You possibly need that. A social security card or W-2 is necessary as well. I think you also need 2 proofs of residency (I.e. bills).

can i replace my damaged ID

James Guy | Oct 4, 2019
Nick Z | Oct 4, 2019

Yes. You can either go into DMV or you can order a duplicate license online. I would recommend online as they don't make the licenses in house anymore.

Don't have registration and need decals. Do I stand in information line or Express

William Fayton | Oct 4, 2019
Nick Z | Oct 4, 2019

For registration renewal or acquiring new registration, I would assume to stand in the express line.

Do they do the learner's permit test on Saturday?

Surabhi Chouhan | Oct 4, 2019
Jasmine Brown | Oct 4, 2019

Yes

How much for a disability placard and do you take cash

Mimi Becker | Oct 4, 2019
Jasmine Brown | Oct 4, 2019

$5 and yes cash is accepted

If it's been past three or two years ago and failure the learner's permit three times do u still have too go take the class before u go back too dmv

Tina Faison | Oct 4, 2019
Nick Z | Oct 4, 2019

Last time I knew, you couldn't retake the test for 15 days if you failed.

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Hi.. I have a Tennessee license which is expired 2 months back and moved here recently. I'm going to renew my license here. Do I need to take all the tests again here (vision, knowledge and road test) or only required documents enough?

Rangasamy Vellingiri | Oct 4, 2019
Clint Prosper | Oct 4, 2019

No you don't

Can I exchange my N.Y. license at any DMV in VA?

Rochelle Foster | Oct 4, 2019
Tanya Neville | Oct 4, 2019

Yes you can

To exchange my New York license for a VA license what is the procedure?

Rochelle Foster | Oct 4, 2019
Tanya Neville | Oct 4, 2019

Make sure that you have two pieces of mail from your new address. birth record, ss# and your New York license.

Hi, is there possibility to have driver license test on Saturday? Thanks

Sadig Farzali | Oct 4, 2019
Sheema Tanveer | Oct 4, 2019

They do it on Saturdays.

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Can a get a copy of my automobile registration?

Phillis Jones | Oct 4, 2019
Jamie Miller | Oct 4, 2019

Yes you can.

Does dmv offer temporary picture IDs till they deliver yours in the mail

Tony B | Oct 4, 2019
PJ Dickinson | Oct 4, 2019

No

Do I need to book an appointment for road test or just need to walk in

Chasma 4real | Oct 4, 2019
Rema S | Oct 4, 2019

Walk-in, take a number from the counter, pass the written exam and do the road test. You're looking at a whole day do get this done, so plan accordingly.

How much doseit cost to get tages on a 2000acura

Chester Tyson | Oct 4, 2019
Portia Ragsdale | Oct 4, 2019

You would have to pay 10 or 15% of the total purchase price of the vehicle and that will determine how much it cost to register it

Can I renew my driver's license at any DMV or does it have to be city I live in?

Bill Brown | Oct 4, 2019
Donyelle Vaughan | Oct 4, 2019

Anyone

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What time does the permit test end

Sarita Reed | Oct 4, 2019
Gloria Frimpong | Oct 4, 2019

30 mins before closing time

What do I need to bring to get a new birth certificate

Terrie Wilkins | Oct 4, 2019
Yolanda Jones | Oct 4, 2019

If u born in virginia a ID.any other state u will need to contact them

Are you open saturday?

Randall Thornton | Oct 4, 2019
PJ Dickinson | Oct 4, 2019

Yes 8 to 12pm I believe

What days are you open

Faye Williams | Oct 4, 2019
PJ Dickinson | Oct 4, 2019

All but Sunday

How much is the handicap tag that hangs from your window?

Tawanda Barnes | Oct 4, 2019
Christine Laws | Oct 4, 2019

5.00 dollars unless it changed

How do I go about getting my moms death certificate here at dmv

Mauricel Thomas | Oct 4, 2019
Yolanda Jones | Oct 4, 2019

ID

what do I need to transfer FL State Driver's License to Virginia

John Hopper | Oct 4, 2018
Johanna Ray | Oct 4, 2018

Make sure you have 2 bills or pieces of mail with the Virginia address.

Can I renew my drivers license, eye exam and picture

Peggy Porter | Oct 4, 2018
George Thurman | Oct 4, 2018

Yep. You'll have to wait in two lines and they'll send your license a few days later in the mail. Didn't take inordinately long.

I am from Philadelphia, Pa I Lost my id recently how do I go about getting a replacement even though my old id was Philadelphia one ?

Jesse Holder Jr | Oct 4, 2018
Areeyecue A | Oct 4, 2019

You can have one online sent to you from Dmv in Pa

I need a copy of registration now. What do I do?

Lateshia Perkins | Oct 4, 2018
PJ Dickinson | Oct 4, 2019

Photo ID and title would help. You may only need ID. If the car is in your name.

how do i get my birth certificate and what do i need to bring with me

Tasha Neal | Oct 4, 2018
PJ Dickinson | Oct 4, 2019

If there are name changes bring marriage certificate or divorce decree or court record regarding legal name change.

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If a car is reposed do the plates follow the car

P. M.Turner | Oct 4, 2018
PJ Dickinson | Oct 4, 2019

You need to inform the DMV. If someone commits a crime in that car with your license plate on it, you can be in trouble. So have them remove the tags off of it in the system (get a refund too)

If I paid in person at dmv for my if renewal over a month in a half ago but hadn't got it in the mail what im I to im going out of town

Darnell Williams | Oct 4, 2018
Yolanda Jones | Oct 4, 2019

Go to the Express line and get a decal and registration for $ 3.00 if the computer see that u have already paid

What do you need to get your license and how much does it cost to get your license?

Jamez Epps | Oct 4, 2018
PJ Dickinson | Oct 4, 2019

$32 for a non REAL compliant DL. I'm not sure how much the REAL DL/ ID's cost because they are new.

How much is it to renew registration

Sylvia Yancey | Oct 4, 2018
Sondra Byrum | Oct 4, 2018

Depends on wear you live and the type ofvehicle you have, 45.75 to80.75 and 10.00 if its late

Can I take my drivers test in Norfolk if I live in Newport News

aijalek silvers | Oct 4, 2018
Sondra Byrum | Oct 4, 2018

Yes

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When getting your cdl's, can you taje one test at a time

Bryan Coleman | Oct 4, 2018
Sondra Byrum | Oct 4, 2018

Yes you can, you Just have to bring in your birth certificarte or passport to provecho your a US citizen

If I live in Virginia Beach can I renew my I'd at Norfolk DMV

edward henry | Oct 4, 2018
Yolanda Jones | Oct 4, 2018

Yes

What is an enhanced drivers licence? Can I use it in place of a passport on a cruise? Are they available in Virginia? What is the fee?

Tonya Watson | Oct 4, 2018
Sondra Byrum | Oct 4, 2018

Its a new licence that will be used for local flights, and required for local flights if you dont have a passport. Cannot be used in place passport. Not available in va yet,

I am from Philadelphia, Pennsylvania. I need a new copy of my birth certificate. Can I obtain that from acdmv in Virginia?

Rahsol Keith | Oct 4, 2018
Barbara Beharry Watley | Oct 4, 2018

Yes...complete the Virginia Birth Certificate Application DL81 online ,present Identification!

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What does my son need to bring for learners permit

Darla Clift | Oct 4, 2018
Brian Guinn | Oct 4, 2018

Proper ID, A Proof of residency and pass a couple of real easy tests, that's it

Will DMV be open today?

Danielle Mims | Oct 4, 2018
Brian Guinn | Oct 4, 2018

Yes

Can you get your birth certificate from this dmv

Erica | Oct 4, 2018
M P | Oct 4, 2018

Yes, order it there and wait several days

do they have a drop off for plates?

Samuel Casey Jr | Oct 4, 2018
Barbara Beharry Watley | Oct 4, 2018

I don't think they have a drop off...however you can call and they will cancel over the phone..

Do I have to make an appointment to take the driving exam, and does it cost anything?

James Pendleton | Oct 4, 2018
Amy lecroix | Oct 4, 2018

No appt. Just go in and small fee

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I have sent in my licence renewly paper work last month with a check. Oct. my licence expires tomorrow. Am I ok

Paul W | Oct 4, 2018
M P | Oct 4, 2018

You are not until you have temp license print out

Will they be opened on Saturday

Michaelynn Owens | Oct 4, 2018
santayna folkes | Oct 4, 2018

How much for a replacement learner permit

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